Guest User
June 6, 2024
We visited this place, whilst in the area, it was such a lovely place, in the country with lovely reviews and what a letdown!! We arrived around teatime and asked for our room, it was the studio with the queen size bed, that was not what we walked up the stairs to!! There was a dirty towel in the shower, dirty dishes in the sink, rubbish in the bin and the bed was all messed up, IT HADNT BEEN SERVICED!! We went back and were told to go the bar for a complimentary drink, we sat outside for what ended up nearly an hour, we had another drink and eventually chased up a member of staff who told us, the room wasn’t ready yet, this wasn’t good enough!! After another wee while, we got back into our place, it was better and cleaned, but there were things missing like plates cups and cutlery, odd as we had a microwave and hot plate, so we could cook or heat something up, but nothing to eat it with, we asked for cups to use our kettle and tea making bits, but I’m sorry we won’t be back, it wasn’t a queen size bed, just a plain double which was as hard as a board, we ate before we came so I don’t know bout the food, it’s such a shame after reading great reviews too