Jinshi Longmuwan Hot Spring Hotel

The room was great and the environment was good. The customer service was enthusiastic. However, the breakfast was just average. Even though it was included in the room rate, they insisted it was "free" and wouldn't allow us to take any food to the room with a meal voucher if we didn't eat in the restaurant. The breakfast service was poor.

This room was truly beyond words, in a bad way. I checked in at 5 PM and was given a room that hadn't even been cleaned. I had to go back to the front desk to get a different room. Then, there were no toiletries provided in the new room; I had to call to get them. And the cleanliness? I've never stayed in a hotel this dirty before. Plus, light seeped through the walls at night, and it was practically soundproof. It seems like hotels in tourist spots really rake in the money with minimal effort.

The hotel's overall environment was good, the room was clean, and the service was decent. However, the bathroom facilities were very outdated, which negatively impacted the experience.

The hotel's condition, environment, and hygiene are very subpar, frankly quite poor, yet the room rates are ridiculously expensive. Having traveled across most of China and stayed in various types of hotels, I can confidently say that the staff attitude here is the worst I've ever encountered – truly appalling! This hotel offers absolutely no value for money, and I will never stay here again!

Easy to find, and the public transport nearby is very convenient. The hotel is clean and the facilities are quite new. The room is spacious, no strange odors, and everything I needed was provided. The bed was comfortable. Overall, this hotel is really good.

Very good! It was clean, and the service was excellent. I'll definitely come back again.

This was the most satisfying hotel of the entire trip. The service was excellent, the cleanliness was great, and the location was quiet despite being in a busy area. The view from the window was beautiful, and there was a food street right behind it; you could even set off fireworks. It would have been perfect if the breakfast could have been improved.

Facilities: Relatively old. Building C may have just been renovated; although it looks quite new inside, the facilities and equipment are still a bit outdated, and there was even sediment in the water. Cleanliness: Overall, acceptable. Environment: The lobby environment is okay, but the breakfast selection is extremely limited, making it seem rather pitiful. Service: I want to focus on this, as it's what I was extremely dissatisfied with. Keshiketeng was our first stop in Inner Mongolia. This hotel is listed as pet-friendly on Ctrip, and we called before booking to inquire about bringing our dog. The hotel replied that it was perfectly fine, but we would need to stay in Building C, which we agreed to. When we checked in at the hotel, the three young female receptionists were very professional and had a great attitude. However, at that moment, a so-called female manager (of medium build, with her hair tied up in a bun, around 40 years old; no personal attacks intended, just to be clear) came over and said in a very unpleasant tone, "Oh, you have a dog? Then move them to seat C. We can't let them disturb other guests." During this time, I repeatedly said that I had already checked with the hotel and that they were indeed in seat C, and that it was fine and I had agreed, and that we were still checking them in. However, this female manager didn't listen to anyone and interrupted me multiple times, making communication impossible. She kept saying that the dog would disturb other guests, so we stopped paying attention to her. I was already at my limit, and I knew I would start arguing if I opened my mouth. After this professional female manager left, the three young female receptionists kept apologizing on her behalf, saying sorry repeatedly, which meant it wasn't our problem, and that it was fine for us to bring our dog to the hotel. To be frank, this has nothing to do with the three professional receptionists; they were very professional. I just want to know who this arrogant female manager is. If the hotel doesn't need guests like us, there's no need to train her. Having stayed in so many hotels, I've never seen such a staff member. Her attitude and professionalism are severely lacking. I hope the hotel can strengthen its management of this manager, especially since Xilin Gol will definitely have many tourists this year. Don't let a small matter cause a bigger problem.

I had read some negative reviews beforehand, but I'm extremely satisfied. Everything is great – location, transportation, food, service, linens, hot water – I'm happy with everything, and I also love the ambiance. The three buildings are very eye-catching and impressive.