I was very disappointed during my stay. An unexpected incident occurred where the hotel had a power outage, causing the air conditioning in my room to stop working from 5 AM until morning. This forced us to check out quickly and we couldn't fully enjoy the morning atmosphere because the AC wasn't working. The hotel compensated us with a bottle of wine, but I feel it doesn't make up for the inconvenience. I was very upset; I would have preferred the hotel to change our room rather than just giving us wine. However, the ambiance, cleanliness, and location were excellent, and the staff provided great service. It's just the AC issue that was a big letdown, especially since we traveled all the way from Bangkok, paid for flights, and a high-priced room, only to be disappointed by the air conditioning.
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