Name: The Alloy King of Prussia - a DoubleTree by Hilton
Address: 301 W Dekalb Pike, King of Prussia, Pennsylvania, 19406, 301 W Dekalb Pike, Overseas, United States
Rating: 3.9

The Alloy King of Prussia - a DoubleTree by Hilton

The Alloy King of Prussia - a DoubleTree by Hilton Reviews

Doubletree by Hilton

All reviews

Positive reviews

有點老 但是位置很好 服務很一般

A bit old but the location is good and the service is average

雙床房的床略有點小，房間隔音不錯。美國的酒店普遍比較老，這家酒店算是比較新的酒店了，攜程標的的4鑽確實比3鑽品質要好一些。

The bed in the twin room is a bit small, and the room is soundproof. Hotels in the United States are generally relatively old. This hotel is relatively new. The quality of the 4 diamonds that Ctrip targets is indeed better than the 3 diamonds.

Restaurant

24 hour reception

Parking

Luggage storage

Wi-Fi

Pets allowed

Breakfast

Non-smoking room

All Languages

Chinese

All Room Types

2 Queen Beds Room, Non-Smoking

Junior King Suite-Non-Smoking

King Room With Mobility Accessible Bathtub-Non-Smoking

King Room-Non-Smoking

This is a solid choice if you need to be in this part of greater Philadelphia. We were there for a sport climbing competition in next door Bridgeport (3 mi away), and this fit the bill. It's been renovated, and the lobby and bar are stunning. The bar service was very good. We also had dinner there the second night and all enjoyed our meals.   Our room was clean, comfortable, and generally working order. I applaud the property for using large pump bottles of shampoo, conditioner, and liquid soap instead of single use plastic bottles, which are so awful environmentally. However, it looks like they hot glued the bottles to the shower wall, and housekeeping must have knocked one off, because one was just standing in the shower. This was not a problem for use, though!   I also applaud that daily housekeeping is optional. We would have not called for it, except my son had sweats the first night, so we wanted fresh sheets for him. I messaged the hotel through the Hilton Honors app and the manager responded immediately, which was impressive. The only glitch was that when I requested housekeeping, I specifically asked for the conditioner in the shower to be refilled as well (it was empty) and they neglected to do that. But housekeeping did come.  We were pleased to find our room had a small refrigerator, which was great for storing snacks for the competition, and boxed leftovers from dinner.   Front desk staff was super nice and efficient when we checked in. Ample parking. Lots of restaurants close by. Not a great area for walking - we did walk to a restaurant for dinner the first night, but lots of busy streets, malls, not great sidewalks, etc. The area is not designed with pedestrians in mind, but that's not the hotel's fault.  

Several issues came up during this stay which disappointed me with the Doubletree brand. First: Upon check-in, no cookies. They told me to come back in a couple of hours. Came back, no cookies! Finally got them the next day. Second: Got to my room, had to use the bathroom. After lifting the toilet seat, it was obvious that housekeeping never bothered to clean here. It was covered with urine stains and very disgusting. I ended up using a lot of toilet paper to clean this myself. Third: Using my iPad to watch Thur night football on prime, around 10:30pm, I lost my Wifi. The next morning, no Wifi. It was down and was not restored until Friday afternoon. I did bring this up to management and to their credit, they addressed this with me directly. I appreciated what they did and the fact that they did address this. Fourth: their little market place, where you could buy a cup of coffee, get snack, etc, closes at noon. Not very convenient. I did have breakfast in their restaurant. This was the first Doubletree I have eaten breakfast in that did not offer a breakfast buffet. The restaurant was closed in the evening, you had to have/order dinner from the bar. The room itself was nice so no complaints there other than not being thoroughly cleaned by housekeeping. Hotel is within minutes of the mall and several places to eat. Overall, not sure if I would stay at this property again. There are other Hilton brand hotels nearby and I'd be more inclined to give one of those a try.

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44.1km from Philadelphia International Airport

3.6km from Norristown Transportation Center

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Discover 104 reviews of The Alloy King of Prussia - a DoubleTree by Hilton, rated 3.9 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

The Alloy King of Prussia - a DoubleTree by Hilton Reviews: 104 Verified Reviews Latest 2024 | Trip.com

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