To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities9.0
Service8.9
Cleanliness9.5
Filter by:
Sort by:
All reviews(126)
Positive reviews(24)
Reviews with photos/video(5)
Great location(11)
Negative reviews(2)
TruAmin
Queen Room
Stayed in Sep 2025
Couple
13 review
9.5/10
Amazing
Posted on Oct 27, 2025
As a Marriott Bonvoy traveller, I usually assure of the upcoming stay but at the Kingston, I experienced One of the most comfort sleeping experience ever!
Guest User
King Room
Stayed in Sep 2025
Couple
25 review
8.5/10
Very Good
Posted on Oct 9, 2025
Great location just next the sight seeing ferry cruise
_WeChat273062****
Room With Two Queen Beds
Stayed in May 2025
Couple
1 review
10/10
Outstanding
Posted on Jun 20, 2025
Reception Richais very nice! glad choose this hotel
Guest User
Room With Two Queen Beds
Stayed in Apr 2025
Family
6 review
10/10
Outstanding
Posted on May 31, 2025
Location is great.
Guest User
Room With Two Queen Beds
Stayed in Sep 2025
Family
19 review
10/10
Outstanding
Posted on Oct 6, 2025
The rooms are luxurious, and the staff are friendly. It's close to the harbor and in a great location. It's a great value.
Original textTranslated by Google
Weixiegeladexiahouba
Room With Two Queen Beds
Stayed in Aug 2025
Family
9 review
6.5/10
Posted on Sep 9, 2025
It's a very ordinary hotel. The elevator feels like it suddenly brakes! Parking for guests staying overnight is $35 a day. The breakfast is also average!
Original textTranslated by Google
Xianggelilameimei
Room With Two Queen Beds
Stayed in Jul 2025
Travelling with friends
18 review
10/10
Outstanding
Posted on Aug 29, 2025
The location is great, right on the lakefront in the city center, making it a great stopover on the way from Quebec to Niagara Falls. The hotel rooms are large, and there's free coffee and hot water in the lobby, which is quite convenient.
Original textTranslated by Google
Jingxinlian
King Room
Stayed in Jun 2025
Travelling with friends
4 review
5.5/10
Posted on Aug 3, 2025
I successfully swiped my card at the hotel front desk, but their system didn't recognize it. They later said they would process it, then manually entered my card number and used it without my permission. They later said they looked into it and promised to refund both. However, after I left, only one payment was returned. Their attitude wasn't very friendly either. This issue needs to be resolved...
Original textTranslated by Google
Anonymous User
Room With Two Queen Beds
Stayed in Jun 2025
Family
16 review
10/10
Outstanding
Posted on Aug 2, 2025
It was my first time in this city. The hotel is new and the service is good. The location is excellent, within walking distance to the lake, with many restaurants nearby and convenient transportation. It was a great experience.
Original textTranslated by Google
Anonymous User
M Club Lounge Access, 1 Bedroom Junior Suite, 1 King
Stayed in Jun 2025
Family
11 review
10/10
Outstanding
Posted on Aug 26, 2025
The room is new but small, and the crib is a bit crowded. The M Club is quite convenient, the environment is good, and a small amount of food is provided.
Original textTranslated by Google
1380109****
Room With Two Queen Beds
Stayed in Jul 2025
Family
13 review
9.0/10
Great
Posted on Aug 30, 2025
The room is spacious, but there is only one sofa, no dedicated bar, and few furniture.
Original textTranslated by Google
1387****
Room With Two Queen Beds
Stayed in May 2025
Family
23 review
10/10
Outstanding
Posted on Jun 21, 2025
New hotel, great location, great environment. The air conditioner was the most impressive, very quiet. Breakfast was included in the room, traditional breakfast. Recommended. The elevator in the hotel parking lot was broken, it would have been nice if it had been informed earlier. We didn't have to carry three suitcases up the stairs
Original textTranslated by Google
Sherly-yxf
King Room
Stayed in Jun 2025
Family
53 review
9.0/10
Great
Posted on Jul 15, 2025
Very close to the city center. Breakfast was good.