Fleuve Congo Hotel by Blazon Hotels

Fleuve Congo Hotel by Blazon Hotels Reviews

Fleuve Congo Hotel by Blazon Hotels

119 Boulevard Colonel Tshatshi, Kinshasa, Democratic Republic of the CongoView Hotel Details
Fleuve Congo Hotel by Blazon Hotels
Fleuve Congo Hotel by Blazon HotelsFleuve Congo Hotel by Blazon HotelsFleuve Congo Hotel by Blazon Hotels
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Fleuve Congo Hotel by Blazon Hotels Guest Reviews

4.1/5
Very Good
53 review
Verified reviews
Location4.1
Amenities4.1
Service4.1
Cleanliness4.1
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All reviews(53)
Positive reviews(44)
Reviews with photos/video(4)
Negative reviews(1)
Guest User
Stayed in 2023年9月
Business travellers
1 review
5.0/5
Outstanding
Posted on 2023年10月4日
I think the hotel was previously a Kempinski, some of the towels and robes had the logo. The location next to the river is nice, if you can get a room facing that side. The pool, jacuzzi and gym facilities are good. There are 3 ATMs in the lobby, giving out USD and a Vodacom and clothes store.
FLORENCE KELENDE
Deluxe Twin Room, Multiple Beds (Fleuve)
Stayed in 2024年7月
Family
1 review
4.0/5
Very Good
Posted on 2024年7月20日
It was very nice and amazing
Guest User
Stayed in 2021年11月
Business travellers
200 review
5.0/5
Outstanding
Posted on 2021年12月21日
The hotel is the best in Kinshasa. It can reach the level of the old and weak five-star hotels in China. The Congo River is outside, and the scenery is invincible.
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dannlleo
Stayed in 2022年12月
Business travellers
3 review
4.7/5
Amazing
Posted on 2022年12月26日
Nice view! Good service!
Original TextTranslated by Google
Tat I
Stayed in 2024年9月
Family
5.0/5
Outstanding
Posted on 2024年9月1日
The interior design is beautiful and the food is spectacular. Staff were nice and understood both French and English. The main hall is very spacious and the toilets were clean and didn’t have a bad odour. I’d rate my experience a 5/5 and I hope future customers feel the same way
Response from Property: Dear Mr Tati, We thank you for your appreciation of our property and service. We look forward to welcome you soon.
Haitham E
Stayed in 2024年8月
Business travellers
5.0/5
Outstanding
Posted on 2024年8月28日
It was wonderful experience at Fleuve Congo hotel, professional managers, friendly staff, excellent accommodation, comfortable room, amazing view, secure place and safe, excellent service , nice restaurant and food , nice pool , gym, really I enjoyed with nice vibes at Fleuve Congo Hotel
Response from Property: Dear Mr. Haithame, We are pleased to read that you have enjoyed your stay, our staff and our services. We look forward to welcome you in the near future.
Guest User
Stayed in 2024年10月
Business travellers
5.0/5
Outstanding
Posted on 2024年10月3日
I had a fantastic experience at Fleuve Congo Hotel. The rooms were spacious and well-kept, and the gym and pool were perfect for relaxing or staying active. The staff were friendly and attentive, with Nagen, in particular, standing out for his exceptional service. He made sure everything was taken care of, ensuring a comfortable and enjoyable stay. The food, including breakfast, was delicious with plenty of options. I highly recommend this hotel for anyone looking for a pleasant and relaxing stay in Kinshasa!
marius773
Stayed in 2024年9月
Business travellers
4.0/5
Very Good
Posted on 2024年9月11日
lovely experience, well furnished rooms. Pity you have to pay more to get a room with a view on the river, never heard of paying extra for a room with a view. food and drinks - experience was good but expensive.
Response from Property: Dear M. Marius, We thank you for your comments. The rate for a River view or Seaview is a common practice in the hotel industry. We look forward to welcome you in the near future.
Toyndifa
Stayed in 2024年5月
Business travellers
5.0/5
Outstanding
Posted on 2024年5月20日
The best hotel ever with highest standing and service. Very clean, food very healthy and different restaurants available which makes a huge difference. The 5 stars are well deserved. The security personnel is very friendly. The gym is just waou !
Response from Property: Dear Sir, We thank you for your positive comments which will be passed on to our team. We look forward to welcome you soon at the Fleuve Congo Hotel, Kinshasa.
Gathumbi K
Stayed in 2024年3月
Business travellers
4.0/5
Very Good
Posted on 2024年3月30日
They need to improve on breakfast we requested for breakfast due early check out but it was not good . The breakfast wasn't worth usd 32 that we were charged . This are important request which travellers need to see the value of their money.
Response from Property: We thank you for bringing this issue to our attention and we shall definitely look into it. We hope that you may see the changes during your next visit.
roydavi1
Stayed in 2024年3月
Business travellers
4.0/5
Very Good
Posted on 2024年3月27日
Excellent tropical fruits at breakfast, although disappointing coffee; other meals and drinks are expensive (downtown New York prices). Excellent check-in staff with no language issues. A very secure hotel, good views of the Congo River from the higher floors, internet and AC worked well. Recommend if you can afford (but rather too many guests in suits for my liking).
Response from Property: Dear Sir, We thank you your comments. We offer also espresso as alternative. We look forward to welcome you soon.
IvanPiloting
Stayed in 2024年3月
Business travellers
1.0/5
Posted on 2024年3月25日
Prices are really high, not even NY or Miami have such a expensive prices for what you get. Plate of small pasta 38$ feels like a scam, specially in a poor country where I am sure staff dont earn that much.
Response from Property: Dear Sir, We are sorry to that we did not fulfil your expectations. We hope to serve you better next time.
MariaK529
Stayed in 2024年3月
Travel with friends
5.0/5
Outstanding
Posted on 2024年3月17日
Having breakfast at hotel was a delight!! Food tasty, vary good coffee. Miguel who took care of us, was friendly, very attentive!! A wonderful Sunday morning breakfast!! FLEUVE is the place for a relaxing and delicious breakfast during weekend!!
Response from Property: Dear Maria, We thank you for your appreciation, the shall convey your message to Miguel. We look forward to welcome you soon.
Elherazy93
Stayed in 2024年3月
Business travellers
3.0/5
Posted on 2024年3月10日
Regarding my stay I would like to make it Clear that the staff are very friendly, but they lack professionalism as the Staff manager or metre d’hôtel Mr “Jany” cannot differentiate between an American coffee and an espresso coffee. Adding that he made it well clear that the Hotel doesn't have a classic espresso machine and they only use Nespresso capsules which is not the case as the Espresso machine is on the lobby Bar @ Michel's counter " The Bar Tender”. When I went to the terrace to order no one came to take my order and when I asked for someone the cashier came to me and oriented me to the pool Restaurant explaining that it is not possible to place an order at that time. i asked twice are you sure that the restaurant over the pool will receive orders at that time he said yes and the sad news if after going there they said sorry sir you should return to the terrace as we don't receive orders at this time it was 9:30 pm This is not an Hotel It's a circus. Regarding the Pool Restaurant It Took The chef 3 plates to make a medium rare piece of Fillet. regarding the Client satisfaction i made a complain at the front desk and no one reverted to me even after leaving my Phone number and requested to meet with someone in charge. Knowing that it was not my first time at Fleuve Congo I say it Clearly the level of professionalism decreases every visit. I was not happy at all
Response from Property: Dear Mr. Elherazy, I thank you for taking your time to describe your experience during your stay at our property. I have taken note of all your points and it will be attended to. I will revert back once I got all the necessary information. Warm regards,
Prince M
Stayed in 2024年2月
Family
5.0/5
Outstanding
Posted on 2024年2月26日
It was my first stay at fleuve Congo Hotel and I had such a wonderful experience and stay. The staff are just impeccable and offer the best service. I would like to particularly thank Moataz, Benedicte, Fallone, Eunice and Betty from reception, and all the other staff, and Nathan from security for the beautiful service and kindness shown towards me throughout my stay.
Response from Property: Dear Sir, Thank you for your comments and kind words towards our team. We look forward to welcome you soon.