Hotels Near Paradise Valley 天堂谷 in Kinta

The hotel is located in a good place, a short drive to Ipoh City. The room given to us is clean and spacious, basic amenities were sufficient. When we checked in, we were also provided with a ticket to redeem tea during 4pm-6pm, the selection was just sandwiches and corn Kueh. The hotel also provided a RM10 discount voucher to use on their in-house cafe. Breakfast boasts a good variety of foods.

The staff is friendly and location is strategic. The price is abit too high for room condition. The door is abit stuck and toilets is mouldy and leaking as well as the chair is broken. The room style is nice. It could be better if provide towel ad floor mats.

Booked here for quick stop after our Penang trip. There was a convention going on so lots of people and cars when we drove in. The indoor car park was very tight and limited to one floor only. Even the outdoor parking was full, so we had to settle for roadside parking temporarily. Check-in was efficient. While the hotel room was already paid via Trip.com, the reception took a RM50 refundable deposit for incidentals – the other hotels that we booked for this trip did not hold any deposit. The room was large, lighting well placed, and AC was strong, but both beds had a horrible smell. Had to call reception to change all the sheets, which was done relatively fast. Not much to eat around there, so we drove out for dinner and came back to less congested parking. The security guard was helpful to get us a parking bay outdoors because our large vehicle was challenged with the tight basement parking. Breakfast option was actually a good spread. But disappointingly the food and coffee were not kept hot; at best lukewarm. Even the soft-boiled eggs were not done properly. Overall, a nice hotel with good service staff, marred by bad smelling sheets, limited parking and cold food/coffee.

(CNY stay with my 7mo baby) I'm sorry, but I originally intended to complain about the long queue for breakfast. However, I changed my mind after observing how friendly the waitresses were, even though they were very busy. Unfortunately, one disappointing encounter with the room service staff made me leave a negative review. When I called the room service and asked for help in freezing my ice pack so that I could store my breastmilk in the car when I travel back home, the staff member told me that there was a chiller in the room. I explained that the chiller couldn't freeze the ice pack, so I needed the hotel's assistance. To my surprise, the staff member asked me to pack the ice pack nicely and bring it down to reception. It was already 10:30 pm, and I was in my pajamas with my 7-month-old baby. I had to wake her up and carry the ice pack all the way down to reception. In addition to this negative experience, I also had to queue for breakfast with my baby on both days. I thought that they should open a hall if there weren't enough tables for the guests, but the waitresses were still friendly and welcoming, even though they didn't have a baby chair for the first 10 minutes. Despite this, I never thought of leaving a bad review. I was disappointed and saddened when I had to walk all the way down to reception at night with a baby, and I don't think that guests should have to do that.

The hotel environment is very pleasant and spacious, offering good views. It's also conveniently located for reaching other places. The availability of amenities like a washing machine and dryer made it easy for us to keep clean during our trip. The Dyson hairdryer was excellent. It would have been even better if there were USB or Type-C chargers available. Overall, it was a pretty good experience. Thank you!

Parking are convenient with just a few step to Hotel main entrance. Great welcoming from front desk. Thanks to Christin Loh for time showing us the wonderful art on the lobby area. Few picture taken by us and family especially at one of the art with Harimau design wall. Enter the room with neat bed made up and clean environment. Warm and cozy design with black wall but brighten by light in the room. Entire one night stay was not enough will definitely came again for the next visit to Ipoh. Thanks Christin and Team.

The hotel is nice and clean, the service is good and taking care of customer when crossing the road to the theme park. The only thing to comment is their buffet breakfast choices is lesser compare to our visit in last year.

Very Clean and just right beside the theme park. The beds is comfy. Staff is friendly and easy to check in and check out. we will come back again..

Enjoyed my stay at the hotel. Room was spacious and very clean. Customer service was fantastic and the staffs were very attentive. Location was great and walking distance to many attractions such as concubine lane, Kong Heng square and eateries. Parking was a little bit of hassle due to limited space but we managed.

This is my 2nd time staying at the same location. Reason being is they have big swimming pools including kids pool and jacuzzi. Breakfast menu is acceptable. Not to forget, they have nice hills view !