The Garret

The first thing that greets you as you enter the hotel is the smell of stale beer, not the best of starts. The room we were shown to had no wardrobe only a small rail with 3 hooks and 3 mismatched hangers - presumably left by previous guests, I have never been in a hotel room without a wardrobe. We were there on the hottest days Scotland has seen in recent years and I asked for a lighter duvet to replace the 10.5 tog duvet which was on the bed and was told that that was the only weight the hotel had. This weight is NOT suitable for use in the summer. Our room wasn't serviced on the first morning and on enquiring, I was told that you need to ask for this - absolutely astonishing. Sloppy housekeeping on the second day. The best I can say about the breakfast was that it was alright; nothing to write home about. All in all, a very disappointing stay and we won't be back.

We arrived just in time to unpack and go to dinner. The food was excellent and we finished off the evening with a few drinks before heading to bed. Breakfast was superb and set us up for a walk around Kirkcudbright. Music in the afternoon was to my taste, as was the beer. I look forward to visiting the Garret again.

Great staff/breakfast A lot of our issues were our own. We arrived too early to check in on a holiday so there was nothing open where we could pass the time. Our room was on the third floor and my husband just had surgery so I had to schlep the heavy bags up the stairs. That's all on us. Even the loud pub guests exiting and waking us up is understandable. The bed, however, might as well have been a bag of cats. Very lumpy and uncomfortable. The good news was the delightfully friendly staff and delicious breakfast before we left. And it was only one night so anyone can survive a bag of cats for 1 night.

The staff were all really cheerful and helpful, particularly Kimberly, however the manageress Missy never introduced herself although we did see her in the pub and she had been contacted about our change of room. The USB sockets in the plug were a good idea but unless you had a long lead there was nowhere to rest the items plugged in. The location was good although there was no onsite parking it was easy to park in the street outside this may have been different in peak season. The room was clean enough. Disliked · We were initially in room 6 but when I sat on the bed I could feel the base beneath the mattress so we asked if we could change and were given room 7 which was a bit better. The radiator in the bathroom didn't work and when we asked about this we were told something about it being switched off as it drained all the heat which I didn't really understand and as our stay was in November on one night the temperature was 1 degree. It is an old building but the condensation on the window in the morning was unbelievable. The blind didn't fully cover the window so light came into the room and we were on a higher floor so no shutters. The fluffy towels needed to be tumble dried to be fluffy so they weren't as per the description. Tried to wash my hair one afternoon at 1630 but no hot water. The food was OK but not fantastic, there appeared to be two menus but we were only shown one, we were on DBB. The breakfast was OK but would have liked some fruit or compote to mix with the yoghurt, no granola just muesli this is personal preference. One evening we went downstairs at 930 pm to get another drink and the bar was in complete darkness, they hadn't warned us that they close early if no customers.

Great value, excellent service Two night stay, bed and breakfast. Staff were excellent and food very good. Room was comfotable and quiet. Great value for money.

A lovely stay at The Garret. Friendly, welcoming staff, always wanted to please. Fresh looking in and out, clean and sparkling. A comfortable room with great bed and bathroom add great food what more could you ask for. Recommend to everyone.