Comfort Inn & Suites Kissimmee by the Parks

Cheap price Location is not bad because the universal studio Shuttle bus at 7am Breakfast simple Staffs are ok Walmart is close

This hotel is not clean! Do not book here. I don’t know how it got good reviews but we have been fooled. VERY SOILED CARPETS, broken counters, yuck! Dingy

Great staff nice hotel ! Hotel was nice but could use a little cleaning

I enjoy the this hotel because I believe the rooms are very clean and that’s important to me when I stay in hotels.

We were checked in to a 3rd floor room. The carpets throughout were absolutely filthy. When we complained to recrption we were moved to room on the 5th floor where contractors were fitting new carpets. The floor of the room was laminate there not carpet. It too was filthy. The "free" wifi, which worked fine on the 3rd floor kept dropping out due to a very weak signal. Staff were very friendly but repeated requests for a working coffee machine in the room produced nothing - the broken coffee machine was still there when we left. We requested room cleaning, but the floor was not cleaned nor was the bedlinen changed. Breakfast was a basic buffet. Having toured Florida and stayed in four different hotels, I would say this was the worse.

The rooms were awful and dirty. They did not clean on a regular basis. Never staying on this one again, awful experience.

This place is gross. Not only are the hotel rooms outdated, they’re filthy. The carpet look like they’ve never been cleaned. I opened the curtains and my hands were covered in what looked like black mold. I asked to move rooms and they moved us 4 rooms down and it was a lot of the same. Filthy floors, mildew showers, stained sofa cushions. It was so bad that we never took off our shoes. The bathroom counter had caked lipstick on it. There’s clear evidence that they simply don’t clean their units. We should’ve eaten the money and went elsewhere but our arrival was at 1am and our kids needed to sleep. Just don’t do it…unless you like cleaning your hotel room yourself. this place shouldn’t even be allowed on *******.

We stayed 9 days (12/27-1/5) & nobody even attempted to clean the room. Only once did someone actually come into the room to replace towels but they didn’t vaccum or make beds. We asked every night for towels & made them aware on 2-3 occasions the room hadn’t been cleaned.we were told it would be a full clean every 3rd day. Front desk girl who checked us in was not helpful. We requested a crib & she told us it would have to wait until the morning because she didn’t know if she had them. Another staff told her they had them & a gentleman dropped it off & helped set it up. When we asked the same lady for towels she told us her back was broke & she couldn’t help. Same gentleman as before grabbed them for us. Also there was a man pushing a walmart shopping cart (I’m guessing he was homeless) who walked up to the tables where people were eating & he started coughing & blowing his nose at the table where other guests were eating. He proceeded to get food at the breakfast bar without washing his hands. I asked the girl at the breakfast bar & she told me she didn’t speak English. I then told front desk about him was told he was maintenance. Later a different staff told me maintenance doesn’t push a shopping cart & he was in fact homeless. There was a few homeless people sleeping at the bus stops across the street. The rooms are very run down & the ceilings leaked. Very disappointed in this stay. We’ve stayed years ago & it was great. Not anymore though

Rooms were not cleaned and when we called to ask we were given attitude. The rooms had a weird smell. But the location is near the Disney parks.