Hotels in Lake Buena Vista / Downtown Disney, Kissimmee

We stayed here for two weeks during September 2022 and really couldn’t find any fault with the hotel, especially for the price paid. Every staff member we interacted with was friendly, knowledgeable and gave great customer service. The rooms are large and the beds are comfortable, with two pillow choices available (labelled firm and soft) which we thought was a great idea. There are also lots of charging ports fitted into the room which come in very handy. The rooms are on the basic side but for the price paid they’re great value. Housekeeping was also every day which many places surrounding Disney still weren’t offering at the time we stayed, and was one of the reasons we selected the hotel in the first place. The included bus service to the Disney parks is also excellent, and much better than the Disney resort provided buses in our experience. They ran every hour to every park until after closing time and were always on time, with good a/c and a seat available. The hotel is also only a 10 minute walk to Disney Springs, where you could then use Disney transportation to resorts if needed for dining reservations etc. We also stayed during Hurricane Ian and we couldn’t have felt safer there. Every staff member was outstanding and went out of their way to make sure we felt safe, with many working longer hours to do so. The bar and food service stayed open for the duration of the Hurricane too which meant we didn’t even have to worry about getting food/water. All in all this was a fantastic stay and we will be back.

The hotel is JUST FINE FOR WHAT YOU PAY!! To all those thinking of lodging here, the hotel is JUST FINE FOR WHAT YOU PAID. Its clean enough (for what you paid). The staff is friendly enough (for what you paid). It's location can't be beat! The rooms (and hotel) IS dated but clean. There are clear signs that they need more cleaning and maintenance staff (dirty elevator doors and dirty room doors BUT (for what you paid), it's just fine! My point ?? This is a GREAT VALUE hotel. Nothing is amazing BUT (for what you paid), it's just fine! I've stayed at the Omni, Westgate, Orange Lake, and many NICER Orlando spots BUT (for what you paid), THIS PLACE IS JUST FINE. Ignore the negative reviews, so long as you know that this is a nice, slightly shabby, older, VALUE ESTABLISHMENT. AND IS T JUST FINE, FOR WHAT YOU PAID

We were very pleasantly surprised by the Courtyard Lake Buena Vista at Vista Centre. I have stayed at many Courtyards, but this one was the best I have stayed at. It was just recently renovated. The lobby, lobby bar, and pool are so nice. The pool has cabanas with tvs and couches, a waterslide for the kids, cornhole, ping pong tables and fire pits. There is a huge tv where you can watch games all day and they show movies at night for the kids. You can order food and drinks from the lobby bar and eat inside or take it outside to the pool or around the firepits. The hotel location is perfect if you plan on visiting the parks like we did, or if you want to visit Disney Springs or the outlet shops and there are so many restaurants nearby. The customer service was excellent. The staff was very friendly and helpful. They have a buffet breakfast you can take advantage of and even offer Starbucks too. This Courtyard has so much to offer and I can't recommend it enough.

Booked this location for a two night stay for our 5 year anniversary for the purpose of visiting Universal Orlando and Islands of Adventure theme parks. Called a day before arrival to see if I could have a bottle of wine or champagne waiting as a small surprise for my wife. The gentleman I spoke to was very polite but informed me that this location didn’t offer such a service. He did say he would make a note on the account that is was an anniversary trip. Upon arrival the following day, the concierge who greeted us offered us a congratulations as we checked in. We were upgraded rooms to a junior sweet and even had our parking fees waived. It was a very thoughtful gesture and really got our trip off to a great start. Every staff member we encountered was very polite and welcoming and we really appreciated it. Room was clean. Did not have a single issue. Only a 10-20 minute drive from Universal with a car rented.

Really nice pool area and the little Starbucks inside is really cool. Breakfast buffet dining does not have enough wait staff. The servers were very friendly but very overworked. Think hard about hiring more servers

The phone at the front desk of the hotel is almost always unanswered. The minibar in American hotels does not provide any beverages. They only provide coffee machines and mineral water. There are no saucers, small spoons, and the kitchen cabinets are empty. I feel that my family is so poor that there is no one. The tableware 😓, the safe checkin is locked, I made a phone call, and went to the front desk face to face, and no one came after staying for three days. The hotel service in the United States cannot be compared with that in China, and the restaurant is very good!

We stayed here for one night as a staycation for a friends birthday. The atmosphere was awesome. We ate and drank at the pool all day and the staff was excellent. Shout to Valerie and Sly for taking care of us all day. There were so many pool activities to keep kiddos occupied and a dj all day. Drinks were strong and food was great. Would absolutely stay again.

Absolutely beautiful resort. We drove and arrived very late, staff was accommodating and got us to our room right away as we were very tired. Staff was top notch, room was immaculate and welcoming. Multiple pools to choose from, multiple restaurants to choose from. They offered fun family activities throughout the week that we stayed such as nightly movies, scavenger hunts, pool party, tie-dye shirts, plenty of arts and crafts to choose from for the week, so much fun! The only complaint we had was birds around the pool at the dig site kept pooping in the pool so the pool kept closing for maintenance. It was great that they kept closing to clean and re-check the pool pH it was just more annoying than anything because it had closed multiple times one day when it was 90° in very hot. Other than that everything was great! The cafeteria food was great and we also tried the three bridges restaurant which was excellent as well!

The hotel is located near Disney Springs, only a 5-minute walk to Disney Springs. -The hotel provides guests with discount coupons for some Disney Springs merchants, which is an additional benefit for travelers who plan to shop and dine in Disney Springs. -The hotel also provides a free shuttle bus to and from the Disney theme park. Just book online in advance. -The hotel swimming pool is divided into several small areas, and there is a cafe next to it. If you don’t want to go out, it is also a good choice to lie down in the hotel for a day. It should be noted that this hotel has two areas. The Garden is a 5-story annex building next to the main building. The rooms are not as new as the main building, but they have been renovated. Visitors who want a better accommodation experience can choose the main building Wyndham Lake Buena Vista Disney Springs Resort Area. We encountered some problems when checking into the hotel, and we quickly received help from trip customer service. The efficient and timely responses from the Trip team left me with a very good customer experience. I am very grateful to the customer service Joe who helped me solve the problem and other customer service staff who followed up.

Stayed for 3 nights in Pop Century. The room has two beds, one of which can be folded up to become a table and needs to be put down to become a bed. The room is in the 90s Century, almost the farthest building from the entrance and the bus... The facilities in the room are good and clean. If you have a lot of luggage, you need to borrow a luggage cart from the bell service and push it back to the room. The advantage is that the sound insulation is good, and the hotel's shuttle bus and bus services are very good.