The Futian Shangri-La, Shenzhen is located in Futian's central business district, near Shenzhen Civil Center, Futian High Speed Train Station and the Shenzhen Exhibition Center, just steps from the metro station Line 1, Line2, Line 3 and Line 7, 30 minutes' drive from Shenzhen Airport, 25 minutes from Shekou Port, 14 minutes’ by High Speed Train from Hong Kong West Kowloon and five minutes from Futian Port. This Shenzhen hotel offers elegant, comfortable rooms and suites, including spacious apartments. A seven-story deluxe villa, the Shangri-La Futian offers guests unforgettable service. A high-quality business center and fitness facilities also ensure all guest needs are met.
"This is the best value-for-money hotel in Futian. While not newly renovated, its style and design are classic and beautiful.
The front desk kindly upgraded me to a junior suite. Both the living room and bedroom featured large floor-to-ceiling windows with fantastic views.
I only had two minor issues: First, housekeeping forgot to provide bottled water. I only realized there wasn't any in the room late at night and had to call room service to get some. Also, upon check-in, I noticed that one of the drawers on either side of the living room was half open and the other was closed, indicating that room service attention to detail could be improved. Second, the room had some smart amenities, but their effectiveness was minimal. For example, the electric trash can and automatic kettle – the latter was actually broken, as the water I set to 100 degrees was still cold after half an hour. Ironically, the things that truly needed an upgrade weren't. On one side of the bed, only the time display had a charging port; one port didn't work, and the other made a loud noise when charging. I ended up having to use the old-fashioned outlet on the other side of the bed. If renovations are planned, I'd suggest focusing on these essential areas.
Overall, the positives far outweigh these minor drawbacks. The lobby decor is magnificent, with a strong Christmas atmosphere, and the service was excellent. It's a hotel I really like."