Radisson Red is a brand under the Radisson Group, focusing on high-end lifestyle. It takes inspiration from current lifestyles such as music, art, and fashion, perfectly reflecting modern people's living habits in the hotel and offering guests a refreshing new experience.
The hotel features a distinctive "Recharge Space" and high-end custom functional guest rooms, catering to the diverse accommodation needs of various groups.
Located in the core commercial area of Hankou, Wuhan, the hotel enjoys.
"Let's cut to the chase: overall good, but details need improvement.
Turns out it's a Jinjiang brand, which explains why it shares a building with Hilton Garden Inn and another Jinjiang sub-brand.
Before checking in, I wasn't familiar with the brand and had never stayed there. I booked it after seeing a positive review from a self-proclaimed mid-to-high-end hotel explorer. But with such high praise, my expectations were also high, and so was my evaluation standard. I'll post a more detailed review on Xiaohongshu later. Just to clarify, the hotel didn't upgrade my room, so the photos are of the exact room type I booked.
First, the pros, then the cons:
After booking, the hotel quickly contacted me to confirm my check-in time and room preferences, which is a step above most chain hotels and even some star-rated hotels. Thumbs up for that.
I checked in in the afternoon, and there was only one front desk clerk (chubby face, slightly overweight). There was another guest at the same time, so she was a bit busy, but after checking me in, she told me about breakfast location and time, escorted me to the elevator hall, and gave me some snacks (see picture). Since they knew my check-in time, they had already turned on the air conditioning in my room. Full marks for process and service attitude.
The hotel's overall decor style is very cohesive. The bright red hotel logo is prominently displayed in the corridors, in the rooms, on the water cups, slippers, and various other facilities, greatly enhancing brand recognition. Full marks to the hotel designer.
The hotel seems to be converted from a well-decorated apartment. The room was very spacious. Having a refrigerator is standard, but a washing machine and microwave? That was beyond my imagination, even though I didn't use either.
The mattress was comfortable. One of the pillows was good; I don't particularly like super soft pillows. Other amenities like bathrobes, smart toilet, hairdryer, lounge chair, and minibar drinks and coffee are all as pictured. The facilities are comprehensive, but why the deduction? See below.
The partition between the bedroom and living room doesn't have glass at the top and bottom, probably for air conditioning ventilation. At first, I thought it was broken.
Breakfast exceeded expectations. Available until 12 PM, this definitely surpasses comparable chain hotels and typical 4-star hotels. While not as extensive as a star-rated hotel, the variety was still considerable, and most importantly, the pairing was excellent. It exceeded expectations for its class, even better than the more expensive Hampton by Hilton. There were Chinese, Western, and local specialties, meat and vegetarian options, and hot and cold dishes. The quality of the dishes was also very good. The stir-fried green leafy vegetables were brightly colored, and the lotus root slices were white, indicating a high standard from the chef. There were also chefs and the lobby manager on rounds, fully meeting star-rated hotel management standards. If the breakfast at this麗芮 (Lì Ruì) brand consistently maintains this quality, I will continue to support it.
Minor drawbacks, which are deductions based on high standards:
The room is quite large, so if the AC fan speed is low, the bed area can get a bit cold. If you turn up the fan, the noise becomes noticeable.
Relative to such a large room, the shower area was a bit too small. This might be due to the original structure.
The room's smart control system needs an overhaul. Unlike common systems, it requires the TV to be on for voice commands, and its functions are limited. It can't turn lights on or off, nor can it control the air conditioning (this is crucial, as the AC control panel is far from the bed, and there's no remote). Plus, the 'Xiao T' isn't the common 'Xiao Du' or 'Xiao Ai'. At first, I even thought there was no smart control.
Some facilities need more frequent checks; the emergency flashlight in the drawer was falling apart.
Breakfast was excellent overall, but a few small details could be improved:
The beverage dispensers, due to their design, make it hard to completely drain the liquid at the bottom. When I went for breakfast at 9 AM, only one dispenser was working properly. The other two couldn't dispense because the liquid level was below the spout. This could be improved. Also, the water spouts were quite stiff; the whole dispenser would wobble when trying to open them, posing a risk of falling.
There were baked sweet potatoes and corn in the oven, but I reckon many people didn't know because there was no light inside the oven (the patrolling manager noticed this too and even asked the restaurant staff), and the menu signs above the oven were a bit small, making them easy to miss. These two dishes are quite special, but it's a waste if no one notices them.
My espresso was taken away before I even had a sip. The cleaning auntie was too diligent, but I still had a plate of food untouched on my table. At other hotels, I've seen signs on tables indicating 'occupied' or 'vacant.' You should understand this.
Finally, the stay was satisfying and exceeded expectations. For this Lì Ruì Jinjiang sub-brand, even though it was my first time, if they can maintain this level of service and pricing, I will continue to support them in cities where they operate, and I hope to see this red 'R' logo in more cities (brand indoctrination was very successful).
This is my first time writing such a long review, and typing it all out on my phone was exhausting."