Mercure Tokyu Stay Osaka Namba is centrally located in Osaka, a 4-minute walk from Dotonbori and 12 minutes by foot from Namba Grand Kagetsu Theater. This hotel is 1.8 mi (3 km) from Tsutenkaku Tower and 1.9 mi (3 km) from Kyocera Dome Osaka.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and shopping on site.
Enjoy a satisfying meal at CENTRE M(サントル エム) serving guests of Mercure Tokyu Stay Osaka Namba. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk.
Make yourself at home in one of the 288 air-conditioned guestrooms. Complimentary wireless Internet access is available to keep you connected. Private bathrooms have bidets and hair dryers.
"After staying in a cheaper APA hotel in Tokyo, my partner and I were looking forward to a higher-end stay at the Mercure in Osaka. It was... okay.
I'll start with the positives: the proximity to Dotonbori is the biggest plus. It's about a 3-minute walk to the main canal *****. The hotel is separated from the peak tourism chaos by a few streets, so it isn't too overwhelmingly busy around the hotel itself. Convenient FamilyMart and 7-Eleven options are nearby, as you'd expect. The room was clean. The Italian restaurant on the 2nd floor was also quite lovely and well-priced.
Now the negatives. First, the lighting was so dim in the hallways and the room itself that it was less ”pleasant mood lighting” and more ”I can't see anything/do my makeup.” I actually thought some of the lightbulbs were blown, but my partner pointed out they were just absurdly dim. Secondly, the door to the bathroom/shower was broken and wouldn't stay shut, so we had to use a few heavy items on the floor to keep it closed. Some of the USB outlets were also non-functioning.
Thirdly - and this may be our fault - the washer-dryer combo machine in our room (which was a big reason for us booking this hotel) was finicky to use and only had Japanese labels/instructions. The room guide on the smart TV did have some instructions, but we struggled to operate the machine regardless. Then, after we worked it out, the drying cycle shrunk and heavily wrinkled our clothes. This wouldn't be the end of the world, but the room had no iron or ironing board. You have to go to reception to hire an iron separately or use the ”iron room,” which we never saw the inside of because it was locked every time we tried the door.
None of these drawbacks were trip-ruining or anything, and in a cheaper 3-star hotel, we wouldn't be clutching our pearls about it. But because this is a pricier 4-star, internationally-known hotel brand, we expected more. Overall, the stay was not unpleasant, but it was nothing to write home about either."