Guest User
May 12, 2023
First of all, the price/quality of this hotel is great! We really enjoyed our stay here! The guys working here are amazing. We had so much fun at the restaurant in the evening with the guy working there and had the best talks about the island and the difference in our lives, big shout out to him! The exact reason why we stayed in every night (not always for dinner, but definitely for drinks) and chill in the restaurant or around the pool and watch the crazy big bats and sometimes even the bush baby! Also Remo was really helpful in bringing us to the sister hotel for lovely relaxing days and great food! The hotel is just a walk away to the beach and beach restaurants, plenty of choice. (lots of sellers here though, find your way around them). A bit dark at night to walk back but we always felt very safe just walking with our phone lights. We went to this hotel to explorer the island from there, and it was so nice and chill to come back in the tranquil serenity after a day of exploring and relax in the pool or at our balcony. We had some powercuts, but the staff was really working above and beyond to fix it quickly every time. Breakfast was good,. Even though they had a menu to choose from, for an 8 night stay it was a lot of the same. But quality was great, also for snacks and dinner. Not fun to write, but maybe some good feedback; We felt the lady at the reception was not very helpful. She just did the bare minimum and when we asked things we just got a big sigh about it. Too bad because all the other staff was so helpful! A little proactivity in telling us about everything they offer or trips we could make would have been welcome. We arranged most of the things ourselves outside the hotel because of this. Also, we felt that just 2 small bottles of water at arrival was a bit less. You can buy a big bottle of water at the restaurant for 2 USD, while a six pack of water in the shop is not even 2 USD. It would be helpful to arrange a small bottle of water every day at least as drinking water from the tap is not safe. Probably because of water quality, but our shower(heads) looked quite nasty even though everything was always spotlessly clean. Another opportunity for the hotel; I've tried booking directly with the hotel, but the price was much higher and communication didn't flow. Therefor we chose to book with *********** which costs the hotel commission. Definitely no feedback not to stay at this hotel, because overall we had a great experience!