Palmeraiebeach Resort Rayong

Beautiful hotel, nice place to stay, good atmosphere, next to the sea, breakfast included, cool air conditioning, the room has just been renovated and is beautiful. I would like to improve the cleanliness of the corridors. And in the bedroom there is a musty smell.

The hotel is located next to the sea, good location, quiet, private, can walk down to play on the beach. Newly renovated rooms, clean rooms, cool air conditioning, bathrooms may not have been renovated. But it works well. There is a hair dryer, a refrigerator, and a kettle. The environment outside the accommodation/common areas looks old. If the garden and trees were trimmed, it would be better. And there should be more cleanliness in the common areas.

It's a hotel that accepts a lot of tour groups, so if anyone wants to go, call and check with the hotel carefully. What days are there tours? But if anyone is not serious, they can rest because the tour will be available in their zone. But there may be shared swimming pools, which when the group lets them relax, there will be a lot of time in the pool. (And the dissatisfaction was that everyone didn't wear swimsuits in the pool. (If you leave your weight training clothes on, the pool becomes cloudy and dirty.) What is very dissatisfied is the hotel booking. We reserved the hotel more than a month in advance and paid first from the day of booking for 4 sea view rooms, but when we arrived, we checked in at about 5 p.m. at the reception. Informed that we apologize that the room may not be as requested. We requested that it be a room with a balcony and three double beds and one separate bed. This hotel can provide it. But in terms of the sea view, which we paid more for than the garden view, we couldn't get it back. The rooms we stayed in turned out to have pool views, three rooms, plus one room with a garden view that saw the sea very far away. Moreover, there was no TV in the room. One of the rooms had a very strong stench. which has already been reported to reception that I would like to change rooms But it appeared that there was a tour group that day, so the room was full. This is understandable, but I am very, very, very dissatisfied. That is, when we reserved and paid for the room a month in advance and one day before our stay, we called the hotel to inform them and the hotel should take care of it. and lock the sea view room Not claiming that we were late for check-in so the room we reserved was not available. The hotel should have paid us back because the garden view, pool view and sea view room rates are different prices. Normally, if there aren't enough rooms, the hotel has to offer a more expensive room, not a cheaper room, which is a very bad deal. But because we had traveled to many places that day and were very tired, it was tiring to argue. and don't want to find a new place to stay. In this part, the hotel doesn't have any special rights or anything for us other than a single word of apology. Therefore, we think that this part of the service is very bad.

Accommodation next to the sea, good atmosphere, quiet, not chaotic. The room is quite clean, complete with equipment. enough parking But the breakfast is a bit lacking, not diverse. If it's good, it should be heated all the time.