Kobe Motomachi Tokyu Rei Hotel Reviews

Response from Property: Thank you very much for choosing the Kobe Motomachi Tokyu REI Hotel and sharing your kind feedback with us. We are truly glad to hear that you found our location to be so convenient and strategic during your stay.It’s wonderful to know that you enjoyed the wide selection of food options available just downstairs from the hotel and the proximity to the shopping mall across the street was a benefit for you. Having so many shops and entertainment venues within easy walking distance is something many of our guests appreciate, and we’re happy to hear it added to the enjoyment and comfort of your stay.Your recommendation means a great deal to us. Should your travels bring you back to the area, we would be honored to welcome you again and ensure your next stay is just as enjoyable.Best Regards, Kobe Motomachi Tokyu REI Hotel

Response from Property: Thank you very much for staying at Kobe Motomachi Tokyu REI Hotel and for taking the time to share your kind review.We’re delighted to hear that you enjoyed our convenient location at the entrance of Kobe Chinatown(Nankinmachi) and across from Daimaru. We're also glad to know that you were satisfied with our guest room clean and spacious. Your positive feedback is truly encouraging for us.We will continue striving to provide a comfortable and pleasant experience for all our guests. We hope to have the pleasure of welcoming you back again on your next visit to Kobe.Warm regards, Kobe Motomachi Tokyu REI Hotel

Response from Property: Thank you for your kind words regarding your stay at our hotel. We are delighted to hear that you enjoyed our location and would consider returning. We look forward to welcoming you back in the future.Best regards,Kobe Motomachi Tokyu REI Hotel

Response from Property: Thank you for staying at Kobe Motomachi Tokyu REI Hotel. We are delighted to hear that you enjoyed your stay with us.We are pleased that you were satisfied with our room size and our convenient location with easy access to major stations, Starbucks, and convenience stores. We also appreciate you sharing details about our parking and the free drink service at the lounge for future guests who may consider booking our hotel.Your recommendation means a lot to us, and we eagerly look forward to the opportunity to host you again soon.Kind regards,Kobe Motomachi Tokyu REI Hotel

Response from Property: Thank you for choosing to stay with us for the third time. We are so happy to hear that you enjoyed the clean, spacious room and delicious breakfast. It's also great to know that our location near JR Motomachi Station was convenient for you.Your recommendation means a lot to us, and we truly look forward to welcoming you again on your fourth visit to our hotel.Kind Regards, Kobe Motomachi Tokyu REI Hotel

Response from Property: Thank you for sharing your review with us and for highlighting good location and room condition. At the same time, we would like to extend our sincere apologies for the areas that did not meet your expectations, and we would like to assure you that your feedback has been noted for necessary improvements. The TV in the guest room has been gradually changed to new ones since January 2025. And the contents of breakfast will be changed during the first half of this year, please look forward to it.Thank you for your review once again, and we hope to welcome you back for an enhanced experience in the near future.

Response from Property: Thank you for sharing your review with us and for highlighting our service and the pleasant staying experience. And we're very glad to hear that our staff, Nozato was helpful to you. Your comment is a great help to us who strive for continuous improvement in our guest experience. We are looking forward to your next coming to Kobe and serving you again in the near future.Kobe Motomachi Tokyu REI Hotel

Response from Property: Thank you very much for choosing to stay at Kobe Motomachi Tokyu REI Hotel and for taking the time to share your positive experience with us.We are truly thrilled to hear that our staff left a positive impression through their friendliness. Providing warm and attentive service is at the heart of what we do, and your kind words are a wonderful source of encouragement for our entire team.We would be honored to welcome you back the next time you are in Kobe.Best Regards, Kobe Motomachi Tokyu REI Hotel