Arima Onsen Gekkoen Yugetsusanso

Arima Onsen Gekkoen Yugetsusanso Reviews

Arima Onsen Gekkoen Yugetsusanso

Arima-cho 318, Kita Ward, Kobe City, Hyogo Prefecture 651-1401, JapanView hotel details
Arima Onsen Gekkoen Yugetsusanso
Arima Onsen Gekkoen YugetsusansoArima Onsen Gekkoen YugetsusansoArima Onsen Gekkoen Yugetsusanso
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Guest Reviews of Arima Onsen Gekkoen Yugetsusanso

9.2/10
Great
215 reviews
Verified reviews
Location9.2
Amenities8.8
Service9.3
Cleanliness9.3
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All reviews(215)
Positive reviews(208)
Reviews with photos/video(102)
Relaxing hot springs(108)
Great service(63)
Tasty dinner(27)
Offers pick-up/drop-offs(24)
Classy environment(20)
Loved the view(17)
Well designed(16)
Perfect for families(4)
Negative reviews(7)
Guest User
Stayed in May 2026
Couple
1 reviews
9.0/10
Great
Posted on Jun 22, 2026
The stay was great, this ryokan has a very nice onsen variety with three different onsens, two of which have both an outside and inside parts. The old building was quite cosy and smelled nice. Food, although not kaiseki, was also nice. Overall, I would recommend this hotel
Kenneth_1010
Stayed in Feb 2026
Couple
2 reviews
10/10
Outstanding
Posted on May 24, 2026
The food experience was great, and the silver spring in the room was very comfortable ☺️
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Anonymous User
Japanese Style Room (8 Tatami)
Stayed in May 2026
Couple
13 reviews
8.0/10
Very good
Posted on Sep 1, 2026
A very typical old onsen hotel. The staff at the reception were quite friendly and even ran ahead with our luggage. The facilities are a bit old, but well-maintained. There are a few pools, and it's fun to hop between them, though they are all quite small. They connect to the neighboring property, so you can go soak in their baths too. In the summer evenings, you can enjoy fireflies from the corridor over the stream, which is very beautiful.
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Guest User
Stayed in Apr 2026
Couple
1 reviews
4.0/10
Posted on May 29, 2026
Room location not convenient and needs to go up many steps. Dinner buffet not satisfactory. Shuttle bus & luggage storage after check out only available till 1:30 pm, not convenient for see sighting after check out. Japanese style room is too old and air conditioner room temperature cannot be adjusted.
Guest User
Stayed in Sep 2025
Couple
5 reviews
10/10
Outstanding
Posted on Dec 7, 2025
This hotel, nestled halfway up the mountain, offers a traditional Japanese ryokan experience with tatami mats, which was a wonderful experience. During the day, the empty bedroom has a table, and in the evening, the staff will help clear it away and set up the futons. After our hot spring bath, we could just lie down and relax. When there are fewer guests, it feels like you have the whole place to yourself. One morning, I went to the onsen early and had the entire pool to myself. It was amazing to just soak and gaze at the lush green mountains opposite. However, the soundproofing isn't great. Our room faced the hallway, so whether we'd be woken up in the morning seemed to depend entirely on the other guests' courtesy. But then again, breakfast starts quite early, and we were usually up for that anyway.
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6/8
Guest User
Japanese Style Room (8 Tatami)
Stayed in Feb 2026
Couple
8 reviews
10/10
Outstanding
Posted on Mar 20, 2026
It is first time to stay at this type of hotel so i m so impressed with service and very nice hotsprings
*Sam*
Stayed in May 2025
Family
1 reviews
9.0/10
Great
Posted on Jun 21, 2025
Great experience and excellent services. The room was great and the food was yummy.
Anonymous User
Stayed in Apr 2025
Couple
24 reviews
9.0/10
Great
Posted on May 22, 2025
The hotel boasts an excellent location near the station, making it highly convenient. The service is attentive and thoughtful, while the dining options are outstanding. Rooms are clean and well-maintained, ensuring a comfortable stay. Highly recommended for travelers seeking quality and convenience.
Guest User
Stayed in Mar 2025
Family
4 reviews
10/10
Outstanding
Posted on May 2, 2025
The hot spring is very good. I came here with my family this time and felt like I was at home. The service was friendly and excellent.
Guest User
Stayed in Feb 2025
Travelling with friends
1 reviews
10/10
Outstanding
Posted on Apr 13, 2025
The hotel was excellent. Delicious food, very friendly staff, and no issues at all. It's set in a beautiful mountain landscape .
Guest User
Stayed in Dec 2024
Family
1 reviews
9.5/10
Amazing
Posted on Feb 2, 2025
Nice and helpful English speaking staff, you may call in advance to ask them pick you up from the station (because their hotel is a bit up on a slope )
Anonymous User
Japanese Style Room (8 Tatami)
Stayed in Jan 2025
Travelling with friends
9 reviews
9.5/10
Amazing
Posted on Apr 12, 2025
Place was nice, but buffet dinner/breakfast was very disappointing.
Traveller YL
Japanese Style Room (8 Tatami)
Stayed in Nov 2024
Family
6 reviews
8.5/10
Very good
Posted on Feb 8, 2025
The property is a little out of the way but you can arrange for the hotel to pick you up from where you are. The service here is good, staff are attentive and quick to assist. Upon arriving, the staff will greet you, bring you to your room and introduce the property. The facilities look old but it's clean and well maintained. The view from the balcony is very serene. Yukata was provided but Pyjamas is not provided, you can rent it for an additional charge. Meals are buffet style only.
Cen
Stayed in Jul 2025
Couple
3 reviews
7.5/10
Posted on Aug 29, 2025
Helpful staff and good location, room and amenities are a bit old though.
Guest User
Stayed in Mar 2025
Couple
4 reviews
9.5/10
Amazing
Posted on Apr 28, 2025
The service of the staff is superb and way beyond expectation.  I noticed that the yugata for my wife is men’s size and my slipper is women’s size. I hope they can be more prepared on the suitable sizes to be available for guest. The only thing I don't really like is the toilet room inside the Japanese style room. The wall paper has lots of stain spot, smelly and it is not quite comfortable to stay even for a short while to do your thing when you have a need.