Hostel Anchorage

It was my first time to stay in a hotel like this. There were mixed men and women. I was so nervous that I couldn't fall asleep in the middle of the night. Finally, I put the shoes on the wrong person. You can put the shoes in a bag to avoid wearing them by mistake. There was no waiter in the middle of the night and there was no call. catch. Convenient for shopping and eating around

The service attitude is very good👍, the cleanliness is very high, the overall space is comfortable and tidy, and it is very close to the shopping street.

It's very clean and the location is very convenient. It's right in Motomachi. It's very quiet from the port. Just behind the hotel, follow the mermaid sculpture to the overpass and keep walking. You can see the sea during the day and the lights at night.

Extremely bad, super disgusting place, 0 points. When I checked in, I didn't know if it was because I was holding a Chinese passport, but I could clearly feel that the other party had a suspicious attitude. He asked me for a long time and asked me to read all the English regulations carefully, as if it was a three-part contract. He also said that the lights in the lobby were turned off at 11pm and no one was allowed to use them. He had to go back to his room and no food was allowed in the room. I was asked to fill in all the information, including my Chinese address, phone number and email. What does my address and phone number in China have to do with a shabby Japanese hotel? I felt very uncomfortable at that time. I stayed in Japan for 10 days and other hotels were very polite, but none of them had this kind of attitude. I asked to check out and no longer wanted to stay, but I insisted on not giving a refund. I said that if you don't want to stay, you can check out freely, but you can't get a refund. Seeing me sitting at the door, I contacted Ctrip customer service on my mobile phone to coordinate. Not only did they not refund me, they also kept urging me to get out. It was as if he had never seen money before, embarrassing all Japanese people. There was no other guest in the entire hostel except ourselves. Looks like it's going to go out of business soon. In the end, the negotiation failed. I was worried about staying there, so I booked another hotel and left. I made a complaint at the JR Sannomiya Tourist Office the next day. I just want to tell the Japanese people, don’t always think that the quality of the Chinese people is not good. Your country also has **, which is a disgrace to your country. Finally, I would like to thank Ctrip's customer service and complaint manager. They are very helpful and the service is very good. They have been working hard to help me negotiate. In the end, when the hotel refused to refund, Ctrip itself compensated me part of the cost in Ctrip wallet. Thank you very much. . It is indeed a website that I have always trusted for booking tickets and rooms when traveling for a long time.

Let me tell you, I've been putting up with it for a long time. Ever since I checked in yesterday, the old man at the front desk had a very bad attitude when I checked in. When I went in to change my slippers, there wasn't even a sign at the door of your house. How did I know that I needed to change my slippers? I yelled out, I'm not deaf, can't I see or what? I have asked you to remind me several times. To be honest, there are so many youth hostels in Japan. How can you discriminate against Chinese people with your attitude? What's the comparison?