Guest User
December 20, 2023
The hotel simply stands on its word of honor, in fact the hotel is undergoing renovations, they can paint, dig, knock off paint, etc. in front of your door. The restaurant is destroyed and does not work; food is served at a nearby hotel. There are a lot of mosquitoes, they bite so hard that the bites still hurt. The hotel does not take any action (for example, install spirals or fumetoxins at the reception, because Wi-Fi is only there and you often have to sit in the evening). Room cleaning is available upon request, but this request can hang on the door for up to 2 days (apparently when the cleaner has a day off). Hot water appeared only after numerous requests from guests and repair work. The plumbing leaves much to be desired; the tap may remain in your hand. The lights are turned off periodically, either only in the hotel or in the entire village. Pros: Very beautiful, quiet beach and endless coastline. The villas (we paid extra to move from the building) are right on the shore. If you choose a calm, quiet, measured vacation, then Kogalla is just the place for you. After sunset, silence, darkness and peace. They provide a bottle of water per person every day. In general, I do not recommend this hotel to any of my friends, simply because of the discomfort in everyday life. The staff is very welcoming and friendly.
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