Mandalai Hotel

Mandalai Hotel Reviews

Mandalai Hotel

61/1 Chaloklum Rd, Koh Phangan District, Surat Thani Province, 84280, ThailandView hotel details
Mandalai Hotel
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Guest Reviews of Mandalai Hotel

7.9/10
Good
45 review
Verified reviews
Location9.0
Amenities6.9
Service8.0
Cleanliness7.7
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All reviews(45)
Positive reviews(40)
Reviews with photos/video(21)
Loved the beach(7)
Great service(7)
Close to beach(7)
Awesome stay(6)
Large rooms(6)
Quiet & comfortable(6)
Clean pool(5)
Great swimming pool(5)
Negative reviews(5)
Ambrita
Suite Mountain View
Stayed in Nov 2025
Couple
58 review
7.5/10
Posted on Dec 14, 2025
The hotel staff are fantastic, very friendly and present for any need. Hotel a bit old and needs urgent renovation. Broken curtains, hot water sometimes missing or too slow to come out. Noisy street. Mountain view is actually column view and electricity cables Generally ok for some
Elena Penzina
Beach View Suites
Stayed in Apr 2025
Solo traveller
17 review
10/10
Outstanding
Posted on Jun 21, 2025
If you want the best get the room with the view!
Response from Property: Thank you for your review - much appreciated
Guest User
Deluxe Room Poolside
Stayed in Jul 2025
Couple
1 review
10/10
Outstanding
Posted on Aug 30, 2025
Well located family run hotel. Beach location. Roof terrace. Close to all amenities. Central village location. Various restaurants and cafes all within walking distance. A couple of pubs near. Multiple 7/11’s to hand. Taxi boats at this stunning location.
Response from Property: Tank you for your review -much appreciated.
Daria Zaikina
Suite Mountain View
Stayed in Jan 2025
Solo traveller
1 review
7.5/10
Posted on Mar 7, 2025
The location is wonderful. Night market is cool. Some of stuff is nice, other don’t speak English well. All in common is well.
Guest User
Luxury Double Room
Stayed in Jul 2024
Solo traveller
22 review
3.5/10
Posted on Aug 17, 2024
Awful experience- the room advertised on Trip.com was not that I was given on arrival. I have notified Trip.com as this really ruined my time- the room offered was directly onto the road, dark, and very cheap furniture and bed, looked like it had been salvaged from a tip of roadside. When I complained, an extremely arrogant English man, presumably the owner, told me ‘it was a matter of opinion’, that the rooms were different. I left without refund and had to book another room. False advertising, scam. Don’t book here
Guest User
Beach View Suites
Stayed in Jan 2024
Solo traveller
30 review
9.0/10
Great
Posted on Mar 6, 2024
A nice location, clean and spacious room, great view. The part of the Chaloklum beach the hotel has access to is not the best, but it's easy to walk to Malibu or the one to the right from the pier. There's also a nice rooftop area with even better views. A construction site is nearby, and there's a sign with apologies for the inconveniences caused by it in the hotel, but honestly I haven't heard any noise from it.
6/11
Response from Property: Thank you for the review and photos -very much appreciated
Guest User
Beach Front Suites
Stayed in Dec 2023
Couple
26 review
7.0/10
Posted on Jan 11, 2024
There is so much to like and a few things to be warned about in this property. The first is that the location, Chaloklum beach, is very remote and will be difficult to get to from Thong Sala pier unless you are traveling with a large group. However, that remoteness is very much the appeal of this area for me, as it is once of the quietest beaches I’ve ever experienced. The second thing to note is that the hotel rooms shows it’s age, with a cracking bath tile for the jacuzzi and balcony doors that barely work. The hotel room only had one plug as well, and the hair dryer did not work. The last thing I will say though is that the view really is unbeatable; you open your curtains and see one of the most beautiful sights you can see.
Response from Property: Thank you for your review - we have spoken with the hotel and are informed you did not speak about the problems you had with the manager. Why?
Guest User
Pool/ Some Sea View Suite
Stayed in Dec 2023
Couple
1 review
10/10
Outstanding
Posted on Jan 7, 2024
Mandalai it’s a great place to stay. Very clean, organised with friendly staff. Hotel has top location, right on the beach with fantastic local restaurants in the neighbourhood and Sunday market next to it. There are some good hikes, one of them it’s Bottle beach hike. Also good sunset view point 5 min drive. Highly recommend this place
Response from Property: Thank you for your review - very much appreciated
Guest User
Deluxe Room Poolside
Stayed in Mar 2024
Couple
1 review
10/10
Outstanding
Posted on May 2, 2024
Excellent location and very clean would definitely stop again
Response from Property: Thank you for your review - very much appreciated
Jubs 241
Suite Mountain View
Stayed in Jun 2023
Couple
10 review
9.0/10
Great
Posted on Jul 3, 2023
Great Hotel with good staffs. But the location is not the best.
Guest User
Luxury Double Room
Stayed in Aug 2023
Travelling with friends
11 review
10/10
Outstanding
Posted on Sep 8, 2023
nice, close to beach, close to scuba diving, fair to stay around
Tommyom
Beach View Suites
Stayed in Oct 2024
Solo traveller
12 review
10/10
Outstanding
Posted on Dec 28, 2024
perfect view
Response from Property: Thanks for your review - much appreciated
Anonymous User
Suite Mountain View
Stayed in Dec 2023
Solo traveller
19 review
10/10
Outstanding
Posted on Feb 3, 2024
Perfect place for quiet rest
Response from Property: Thank you for your review - very much appreciated
Guest User
Suite Mountain View
Stayed in Dec 2022
Couple
2 review
8.5/10
Very good
Posted on Mar 21, 2023
We had a lovely stay here, the staff were very friendly and always willing to help. The beach is right outside, lots of lovely restaurants and bars just down the road. Rooms are spacious although a little shabby. There were also ants which we couldn’t seem to get rid of.
Guest User
Deluxe Room Poolside
Stayed in Feb 2023
Solo traveller
5 review
10/10
Outstanding
Posted on Apr 4, 2023
Super