Novotel Kolkata - Hotel & Residences Reviews

Response from Property: Dear Valued Guest,Greetings from Novotel Kolkata Hotel & Residences!Thank you for your balanced feedback. We are pleased that our convenient location, cleanliness, and the prompt response of our service team met your expectations. Addressing any facility issues swiftly is a priority for us, and we are glad we could resolve your concern immediately.We also appreciate your candid observations regarding our pricing. We continuously review our rates to ensure we remain competitive while delivering premium service. Your input is invaluable as we strive to provide the best possible value for money.We look forward to welcoming you back for an even better experience soon.Warm RegardsRajneesh KumarGeneral Manager

Response from Property: Dear Valued Guest,Greetings from Novotel Kolkata Hotel & Residences!Thank you for your wonderful feedback regarding your recent one-night stay at Novotel Kolkata Hotel & Residences.We are delighted to hear that you found our property clean, modern, and comfortable. It is especially rewarding to know that our friendly and professional staff made such a positive impression and that you enjoyed the spaciousness of your room. Providing a smooth and enjoyable experience for our guests is our top priority, and your kind words are a fantastic motivation for our entire team. 😊We truly value your patronage and look forward to welcoming you back for another pleasant stay very soon!Warm RegardsRajneesh KumarGeneral Manager

Response from Property: Dear Valued Guest,Greetings from Novotel Kolkata Hotel & Residences!Thank you for your outstanding review!We are delighted to hear that you enjoyed the scenic views from our hotel and found our location near the mall to be convenient for your stay. Providing a perfect blend of comfort and accessibility is what we strive for at Novotel Kolkata, and we are thrilled that these aspects enhanced your experience.We look forward to welcoming you back for another exceptional stay with a view very soon!Warm RegardsRajneesh KumarGeneral Manager

Response from Property: Dear Valued Guest,Greetings from Novotel Kolkata Hotel & Residences!Thank you for your kind feedback. We are pleased to know that you found our hotel well-suited for business stays and enjoyed the breakfast. Your appreciation means a lot to us.We look forward to welcoming you back to Novotel Kolkata Hotel & Residences on your next visit.Warm RegardsRajneesh KumarGeneral Manager

Response from Property: Dear Valued Guest,Greetings from Novotel Kolkata Hotel & Residences!Thank you for your wonderful feedback! We’re thrilled to hear you had a great stay with us and that you loved our location. Whether it's business or leisure, our aim is to offer a comfortable and convenient experience for all our guests.We look forward to welcoming you back to Novotel Kolkata Hotel & Residences soon!Warm RegardsRajneesh KumarGeneral Manager

Response from Property: Dear Valued Guest,Greetings from Novotel Kolkata Hotel & Residences!Thank you for taking the time to share your experience with us. We’re pleased to know that you chose Novotel Kolkata Hotel & Residences for its trusted reputation and that your overall stay met your expectations in terms of cleanliness and comfort. It’s always our aim to ensure guests have everything they need for a seamless experience. However, I’m truly sorry to hear about the confusion at check-in regarding additional charges. This is certainly not the impression we wish to leave, and I appreciate you bringing it to our attention. Please be assured that I will personally look into the matter and reinforce our procedures to ensure clarity and transparency for all our guests.We value your feedback and hope to welcome you back for a smoother and more enjoyable experience in the future.Warm RegardsRajneesh KumarGeneral Manager

Response from Property: Dear Valued Guest,Greetings from Novotel Kolkata Hotel & Residences!Thank you for sharing your detailed feedback following your recent stay with us at Novotel Kolkata Hotel & Residences. We’re delighted to know that you found our team warm and helpful, and that you appreciated the cleanliness, modern ambiance, central location, and breakfast offerings. Your kind words are truly encouraging and will be shared with the team. We also appreciate you bringing the air conditioning experience to our attention. We understand how important room temperature is for a comfortable stay and regret any inconvenience caused. Please know that we’ve noted your feedback and will review it with our engineering team to explore possible improvements while maintaining energy standards.We truly value your input and look forward to the opportunity of welcoming you back for an even more enjoyable experience in the future.Warm RegardsRajneesh KumarGeneral Manager

Response from Property: Dear Valued Guest,Greetings from Novotel Kolkata Hotel & Residences!Thank you for your wonderful feedback! We are thrilled to hear that you had such a memorable experience and enjoyed the city views from our property.Providing a standout stay in the heart of Kolkata is what we strive for, and knowing we hit the mark for you is truly rewarding. We look forward to welcoming you back for another exceptional visit soon.Warm RegardsRajneesh KumarGeneral Manager

Response from Property: Dear Valued Guest,Greetings from Novotel Kolkata Hotel & Residences!Thank you for your feedback. We deeply regret the inconvenience you experienced due to the loud music during wedding events. While we strive to create memorable celebrations for our guests, it is equally important to ensure the comfort of all our visitors. our concerns have been noted, and we will review our event management practices to minimize noise disturbances and provide a restful environment for all.We truly appreciate your patience and understanding, and hope you will give us another chance to provide you with a more relaxing and enjoyable stay.Warm RegardsTeam Novotel Kolkata Hotel & Residences

Response from Property: Dear Valued Guest,Greetings from Novotel Kolkata Hotel & Residences!Thank you so much for your kind words! We take great pride in maintaining our facilities to the highest standards to ensure a comfortable and seamless experience for all our guests.It was a pleasure having you with us, and we look forward to welcoming you back for another excellent stay soon.Warm RegardsRajneesh KumarGeneral Manager

Response from Property: Dear Valued Guest,Greetings from Novotel Kolkata Hotel & Residences!Thank you so much for your positive feedback! We are delighted to hear that you had a very good overall experience with us. It is always our goal to provide a seamless and enjoyable stay and knowing we met your expectations is truly rewarding. We look forward to the pleasure of welcoming you back soon for another wonderful visit.Warm RegardsRajneesh KumarGeneral Manager

Response from Property: Dear Valued Guest,Greetings from Novotel Kolkata Hotel & Residences!Thank you for your excellent rating and for specifically highlighting our service.At Novotel Kolkata, we strive to provide a seamless and memorable experience for every guest, and it is incredibly rewarding to know that our team’s efforts met your expectations. Your kind words serve as a great motivation for all of us to continue delivering the high standards of hospitality we are known for.We look forward to the pleasure of welcoming you back for another exceptional stay in the near future.Warm RegardsRajneesh KumarGeneral Manager

Response from Property: Dear Valued Guest,Greetings from Novotel Kolkata Hotel & Residences!Thank you for your excellent rating and for specifically highlighting our service.At Novotel Kolkata, we strive to provide a seamless and memorable experience for every guest, and it is incredibly rewarding to know that our team’s efforts met your expectations. Your kind words serve as a great motivation for all of us to continue delivering the high standards of hospitality we are known for.We look forward to the pleasure of welcoming you back for another exceptional stay in the near future.Warm RegardsRajneesh KumarGeneral Manager

Response from Property: Dear Valued Guest,Greetings from Novotel Kolkata Hotel & Residences!Thank you for your kind words and for choosing Novotel Kolkata Hotel & Residences for your business trip. We’re pleased to know you had a good experience and found our location convenient. It's always our aim to ensure a seamless and comfortable stay for our business travellers, and your feedback reassures us that we’re on the right track.We look forward to welcoming you back on your next visit to Kolkata.Warm RegardsRajneesh KumarGeneral Manager