Furunde Wanda Jin Hotel

Furunde Wanda Jin Hotel Reviews

Furunde Wanda Jin Hotel

Section C, Furunde Building, No.2 Shengguo Road, Korla, Xinjiang, ChinaView Hotel Details
Furunde Wanda Jin Hotel
Furunde Wanda Jin HotelFurunde Wanda Jin HotelFurunde Wanda Jin Hotel
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Furunde Wanda Jin Hotel Guest Reviews

4.5/5
Good
2096 review
Verified reviews
Location4.5
Amenities4.4
Service4.4
Cleanliness4.5
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All reviews(2096)
Positive reviews(2010)
Reviews with photos/video(183)
Delicious breakfast(183)
Classy environment(181)
Large rooms(175)
Friendly front desk staff(171)
Convenient parking(74)
Perfect for business trips(58)
Located in the city centre(19)
Luxurious(12)
Negative reviews(86)
Azak
Deluxe Superior Double Bed Room - Private Large Space + Panoramic Floor-to-Ceiling Window
Stayed in Apr 2024
Family
50 review
5.0/5
Outstanding
Posted on May 28, 2024
Always a pleasure. Big room, clean and good location. I like the place
Response from Property: Your satisfaction is our utmost priority, andwe strive to provide exceptional serviceand comfortable accommodations foreach and every guest. Your positivefeedback validates our efforts and servesas a constant reminder of our commitmentto excellence
Guest User
Superior Queen Room
Stayed in Aug 2023
Travel with friends
141 review
5.0/5
Outstanding
Posted on Sep 5, 2023
nice door
Response from Property: 尊敬的客人您好!感謝您萬達錦華酒店的肯定,讓每一位顧客滿意是我們不懈的追求, 我們會一如既往的為您提供體貼、舒適、高品質的睡眠服務,期待您的再次光臨!!! 非常感謝支持,祝您生活愉快!
Guest User
Deluxe 2-bed Room
Stayed in Sep 2024
Family
21 review
0.5/5
Posted on Oct 6, 2024
Too bad, too bad, too bad. Let me show you how dirty the hotel is. I always knew that accommodation in Xinjiang is not clean. I specially booked the best local hotel. Wow, it's also so dirty... There are so many things on the toilet, bed, and walls that I didn't take pictures of. It's too disgusting. I will never come to Xinjiang again.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing and commenting on us. We are very happy to listen to your opinions and continuously improve our shortcomings so as to improve ourselves. We are very sorry that you felt uncomfortable during your stay. We will actively rectify to avoid such problems from happening again, and we also hope to get your understanding. We will continue to improve and hope that you will continue to choose us and give us the opportunity to provide you with a better accommodation experience!
Guest User
Superior 2-bed Room
Stayed in Aug 2024
Family
33 review
5.0/5
Outstanding
Posted on Sep 29, 2024
The room is very large, and you can have breakfast while looking at the snow-capped mountains. Korla has a very good impression. There are many delicious foods, including Tan duck blood and Zhaotong small meat skewers. The hotel is worth recommending~
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your recognition and support of our hotel. Your appreciation is the greatest motivation for our unremitting efforts. We will repay your support with more enthusiastic, thoughtful and considerate service. All the staff of our hotel sincerely welcome you!
Guest User
Deluxe Superior Double Bed Room - Private Large Space + Panoramic Floor-to-Ceiling Window
Stayed in Aug 2024
Business travellers
25 review
4.5/5
Great
Posted on Sep 27, 2024
This is the hotel we chose for our company's team building. It's a five-star hotel and a little old. The surrounding environment is OK It's just that the wind and sand are strong and the environment is polluted Overall, it's OK, and the breakfast is also OK.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your comments. Your praise is the greatest motivation for our unremitting efforts. We will repay your support with more enthusiastic, thoughtful and considerate service. All the staff of our hotel sincerely welcome you!
Guest User
Deluxe Double Bed Room - Private Large Space + Panoramic Floor-to-Ceiling Window
Stayed in Aug 2024
Solo travellers
37 review
5.0/5
Outstanding
Posted on Sep 16, 2024
The hotel is located in the center of Korla, with convenient transportation and a large parking lot. There are many places to eat around, with many choices. The room is very bright and clean, with good sound insulation, so it doesn't feel noisy. The bedding is very comfortable and I slept very well. Breakfast is on the 26th floor, overlooking the whole city, with a good view. The breakfast dishes are very rich, and the freshly cooked noodles are delicious. The two guys who greeted me at the front desk were very handsome, enthusiastic, energetic, and in very good spirits. Thumbs up.
Original TextTranslated by Google
Response from Property: Dear guest! Thank you very much for your review of the hotel. We are very encouraged by your words that you will come again. We always adhere to the service concept of "warm, meticulous and considerate". Seeing your comments, we know that we have taken a step further on the road to becoming your favorite hotel. We will live up to your trust and welcome you again with better service!
yingying19721995
Superior Queen Room
Stayed in Aug 2024
Business travellers
23 review
5.0/5
Outstanding
Posted on Sep 13, 2024
The hotel is very good. Because I was a member of Wanda Hotel before, I also upgraded the room this time. The room is very spacious, the bathroom is very large, the facilities are complete, the service is warm and thoughtful, the breakfast is rich and colorful, and the surrounding facilities are complete. I really recommend it
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your recognition and support of our hotel. Your appreciation is the greatest motivation for our unremitting efforts. We will repay your support with more enthusiastic, thoughtful and considerate service. All the staff of our hotel sincerely welcome you!
Chuma72
Deluxe Superior Double Bed Room - Private Large Space + Panoramic Floor-to-Ceiling Window
Stayed in Jul 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Sep 1, 2024
The room is large, the toiletries are high-end, the bedding is very comfortable, I slept until dawn, the service staff is enthusiastic. The breakfast is rich and varied, it is worthy of being the number one hotel in Korla.
Original TextTranslated by Google
Response from Property: Dear guest! Thank you very much for your review of the hotel. We are very encouraged by your words that you will come again. We always adhere to the service concept of "warm, meticulous and considerate". Seeing your comments, we know that we have taken a step further on the road to becoming your favorite hotel. We will live up to your trust and welcome you again with better service!
xcxie
Deluxe Double Bed Room - Private Large Space + Panoramic Floor-to-Ceiling Window
Stayed in Jul 2024
Family
3 review
2.7/5
Posted on Aug 10, 2024
I often travel around the country with my family and children, and basically stay in five-star or above hotels. This is the first day of my trip to Xinjiang. First of all, the hotel facilities are good. The suite I booked has a separate cloakroom and reception area, which is more friendly to families with more luggage, and the facilities are acceptable. But I was disappointed in the hygiene, service, facilities, and maintenance level, and I was not satisfied with my stay. After leaving the hotel, I gave a lot of suggestions to the return visitor, hoping for improvement. If the service can't keep up, it will be difficult to have repeat customers. First, the hygiene problem. There are hair, cigarette ashes, and stains on the trash can in the bathroom. This is the biggest problem. As a star hotel, the hygiene is not up to standard. It is impossible to live. I called the cleaning, but no one came for a long time, so I had to deal with it myself. Let's see. Second, the service problem. From the beginning of check-in, it was basically left to fend for itself. There was a lot of luggage, and there was no waiter to help in the lobby (it was not busy at this time, and there was insufficient staff), so I had to push the concierge car to move the luggage myself. As a result, the concierge car was broken, and the experience was not good. Third, the facility problem. The door of room 2416 where I stayed was broken. After closing, there was a chance that the door tongue would get stuck (not locked), causing my child to be trapped in the room and frightened. I called the engineering staff, but they just apologized and laughed it off, and did not deal with it in time. The door of the room was obviously improperly maintained and not repaired in time, resulting in abnormal working conditions. Judging from the wear of the keyhole, I don’t believe that I was the only one who reported the situation. The engineering department should bear the main responsibility. Fourth, there are experience problems, such as difficult-to-use refrigerators. The refrigerator door will get stuck on the carpet when it is opened and closed. I suspect that all rooms have this problem (at least the two rooms I booked have this problem), which makes it difficult to open and close the door. I also cut my hand for this. Another example is a door card. The room is a conventional plug-in card, and the elevator is a conventional card swipe elevator. If there is only one card, do you let the elderly and children light candles in the room when you go downstairs to get things? For family check-in, the front desk actively gives two cards, which is a necessary and considerate service. Another example is the drainage system. Everyone should avoid pits in 2416. There is no quiet rest environment. My daughter asked me why I was taking a shower upstairs all night? You feel it. Who designed these anti-human experiences? Mechanically stacking hardware is not desirable, and it should be improved. Fifth, the supporting facilities. Wanda hotels generally have good supporting facilities, but the commercial supporting facilities here are still relatively lacking. The business downstairs looks poorly managed, and the level of supply procurement, catering, leisure and roadside stalls needs to be improved. In general, I am not satisfied with this stay. I suggest you find a third party to evaluate it carefully, seek opportunities for improvement, do PDCA in place, and build a good reputation for quality.
Original TextTranslated by Google
Response from Property: Dear guest, hello! First of all, we are deeply sorry for the bad experience you have had! We are really sorry for the inconvenience caused to you by the hotel! Your feedback 1: Hygiene problem: This is a mistake that we should never have made. In the future, we will definitely strengthen the training of cleaning staff, clean the room carefully, check the room hygiene, and ensure that such problems will not occur again in the future. 2: Service problem: We attach great importance to the absence of the concierge and the luggage cart at that time, and asked the staff on duty that day as soon as possible. We gave corresponding punishment for the absence of the porter, and criticized the front desk reception. The hotel has always been committed to providing guests with a better service experience. We are really sorry for this situation 3: Engineering and experience problems: Our hotel opened in 2019 and may not keep up with your expectations in terms of facilities. Although it is not possible to make large-scale improvements to the facilities immediately, we will pay more attention to the maintenance and upkeep of the facilities and try our best to keep them in good condition. During your stay at the hotel, if there are any problems, please report to the 24-hour front desk at any time, and we will immediately assist you in solving the problems you encounter in the store. Thank you for your kind criticism and reminder. We apologize again for your unpleasant experience. We will continue to work hard to improve our service quality. We hope to gain your understanding and look forward to serving you again!
Guest User
Deluxe Double Bed Room - Private Large Space + Panoramic Floor-to-Ceiling Window
Stayed in Jun 2024
Solo travellers
25 review
5.0/5
Outstanding
Posted on Jul 19, 2024
Must be 5 points! Because I arrived earlier, I was upgraded to a suite. The room was very spacious, well-equipped, clean, friendly service, and rich breakfast. Highly recommended!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. Welcome to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit!
normanwang_78
Superior 2-bed Room
Stayed in Jun 2024
Family
38 review
5.0/5
Outstanding
Posted on Jul 11, 2024
The location and room are both good. The breakfast is rich and has a great view. The dining time is also very long. It is a very cost-effective hotel🏨. A hotel worth recommending.
Original TextTranslated by Google
Response from Property: Thank you for your fair evaluation. Your satisfaction is our unremitting pursuit. We will continue to work hard to ensure the quality of our services and look forward to your visit again! I wish you a happy life!
Lafengshe
Deluxe 2-bed Room
Stayed in Jun 2024
Family
74 review
4.2/5
Very Good
Posted on Sep 10, 2024
Parking is convenient, with a large parking lot at the door. There is also an underground garage, which is darker and takes a long way to get up from the elevator. The room breakfast is standard Wanda configuration. There are many shopping malls around, so it is convenient to eat, drink and shop.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable comments are very important to us, and we will distribute them to relevant departments to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize to you. Looking forward to seeing you again!
Shouniaokui
Superior 2-bed Room
Stayed in May 2024
Business travellers
1 review
1.0/5
Posted on Jul 1, 2024
The front desk had a very bad attitude. The card could not be swiped and we had to go in vain. When we got down, they asked us how could it be possible? They refused to change rooms when there were still rooms available. They told us that there were no other rooms. I successfully ordered all the other rooms on Ctrip! When I was processing a refund, they threw their card and said that they were here to study. They took advantage of their age and said that they were older than me. Is your hotel a nursing home? No one under his age can be accommodated? I am really impressed. I have to look at the face of the front desk to check in.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying with us. We have always paid attention to the guests' feelings during their stay. At the same time, we actively improve our professional level and service standards, and strive to make guests feel at home. We are very sorry that you mentioned the situation of the hotel front desk staff. The hotel has criticized and punished the staff and provided you with a punishment opinion. We apologize to you again. We should not have such a situation in our service. Thank you for taking your precious time to tell us our shortcomings. We also hope that you can give us a chance and look forward to serving you again when you stay next time.
Divine chu
Deluxe Superior Double Bed Room - Private Large Space + Panoramic Floor-to-Ceiling Window
Stayed in Sep 2024
Family
17 review
2.0/5
Posted on Oct 28, 2024
Trapped in an elevator, no one heard the alarm bell for 10 minutes Later, I tried to press down one floor after another to go down to the negative floor. I reported to the front desk that it couldn't be done. Even ignore The decoration in the room is very old and the smell of sewerage drifts into the room from the bathroom. Keep the bathroom door closed at night Shower water is hot and cold and uncontrollable I will never go again next time not clean enough
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好! 非常感謝您選擇並對我們進行點評,我們非常樂意通過傾聽您的意見而不斷改善不足,從而提升自己。在住期間讓您感到不適我們感到萬分抱歉,避免再次出現此類問題、我們一定會積極整改,同時也希望能得到您的諒解。我們會不斷改進提升,希望您能繼續選擇我們,讓我們有機會為您提供更加優質的住宿體驗!
Guest User
Deluxe Double Bed Room - Private Large Space + Panoramic Floor-to-Ceiling Window
Stayed in Mar 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Apr 28, 2024
Very good hotel, Facilities: complete Sanitation: very clean Environment: very good Service: considerate and attentive Will come again next time
Original TextTranslated by Google
Response from Property: Thank you for your recognition! From the lobby to the guest rooms, every decoration of this hotel is carefully selected, and every color matching is carefully designed, just to make guests feel warm and comfortable. Thank you for your full five-star praise, and look forward to your stay again~