The Shore by Homesuite'

The Shore by Homesuite' Reviews

The Shore by Homesuite'

Jalan Sembilan Belas, Kota Kinabalu, Sabah, 88000, MalaysiaView Hotel Details
The Shore by Homesuite'
The Shore by Homesuite'The Shore by Homesuite'The Shore by Homesuite'
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Guest Reviews of The Shore by Homesuite'

8.2/10
Very Good
166 review
Verified reviews
Location8.5
Amenities8.1
Service8.0
Cleanliness8.2
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All reviews(166)
Positive reviews(146)
Reviews with photos/video(68)
Nice sea view(21)
Near shopping area(13)
Strange smell in room(12)
Clean pool(9)
Great swimming pool(9)
Perfect for families(7)
Easy to get around(7)
Convenient for shopping(7)
Negative reviews(20)
Anonymous User
【TS08】Club 1 Bedroom Condo With Sea View
Stayed in Sep 2025
Business traveller
5 review
10/10
Outstanding
Posted on Oct 29, 2025
had a great stay here, gonna repeat to stay here again soon ...
M289746****
Stayed in Jul 2025
Travelling with friends
12 review
8.2/10
Very Good
Posted on Aug 16, 2025
The location is pretty good, about a ten-minute walk from the pier and Gaya Street. The lobby is very well-lit and feels very safe. There's a convenience store right downstairs, and food deliveries can be picked up there. You need a key card to access the elevators, but all four elevators are incredibly slow, so there's always a wait. The room is very spacious, and the twin room I chose was excellent. It came equipped with a refrigerator, washing machine, oven, and induction cooktop, making it very suitable for family trips. Unfortunately, my friend isn't a fan of seafood, so we didn't end up buying groceries to cook our own meals.
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jaybb
【TS13】Seascape Comfort With Balcony
Stayed in May 2025
Couple
12 review
9.0/10
Great
Posted on Jun 24, 2025
Good location. Feels in the middle of everything. Just streets away from Gaya Night Market, just in front of the waterfront, walkable to Jesselton Ferry Terminal. Comms with the team was also good, they replied fast. The only issue would probably be the toilet having quite an odour from the drainage. Might be an issue within the whole building or not, I can't be sure.
Azizan Juri
【TS19,23,24】Sea Gazing Beanbag With Balcony & Washer
Stayed in Aug 2025
Business traveller
2 review
10/10
Outstanding
Posted on Sep 26, 2025
Thank you for your hospitality and for providing such a beautiful and pleasant place. I hope I can stay here again next time. Thank you. 👍🏼☺️
Anonymous User
【TS15,27,28】Coastal Blue With Sea View Balcony
Stayed in Aug 2025
Travelling with friends
1 review
3.5/10
Posted on Sep 21, 2025
Need to improve the cleanliness of the room. So dusty and found something under the bed. Safety need to improve. Someone just shook our front door handle just to see can enter or not. And if you planning to enjoy till late night outside and come back late please ensure yourself safe. Overall still fine and room not soundproof.
Guest User
【TS19,23,24】Sea Gazing Beanbag With Balcony & Washer
Stayed in Feb 2025
Family
12 review
9.5/10
Amazing
Posted on Mar 26, 2025
I like that there is a wardrobe at bedroom, we could hanged our clothes for inside the wardrobe. The room is very clean. No soap for washing hand.
Response from Property: Thank you for providing us with your feedback! We truly value your thoughts and are always looking for ways to improve. Your comments will help us enhance our service, and we’re excited to make your next experience even better. Thanks again, and we hope to welcome you back soon!
Irene Nicotra
【TS08】Club 1 Bedroom Condo With Sea View
Stayed in Aug 2025
Solo traveller
2 review
3.5/10
Posted on Sep 17, 2025
Don’t go !! Chose another hotel.There is nobody there for you , no service at all , there is a very partial view id the see and you have paid for that . Swimming poll Full of kids and people. The apartment is not like the pictures at all . Half of the things inside of the apartment don’t work at all neither the aircon , i felt very disappointed cause you pay but they don’t give you anything! They don’t give you neither the key for the elevator and you are always stuck and have to take the strairs to 23th floors!! If you need something nobody Will help you or give you an information, They give you a Drive Where They put you have to clean and make self check in and self check out !! If you are a foreiner you need Help and nobody is there never !!
Anonymous User
【TS14,25,26】Coastal Vibe City View With Balcony
Stayed in Feb 2025
Couple
32 review
10/10
Outstanding
Posted on Apr 21, 2025
Room was awesome…everything was very tidy and clean….really liked the vibe….really enjoyed the stay…..Thank you
Response from Property: Thank you so much for your kind words! We’re thrilled to hear that you enjoyed the room, the cleanliness, and the overall vibe. It was our pleasure to have you stay, and we hope to welcome you back soon!
_WeChat254966****
【TS15,27,28】Coastal Blue With Sea View Balcony
Stayed in Aug 2025
Travelling with friends
4 review
9.0/10
Great
Posted on Sep 9, 2025
The room itself was great. However, there were a couple of minor issues: the shower pressure was quite low, and toiletries were provided sparingly – we stayed for two nights but only received a dental kit for one! My friend also mentioned that late at night on the Ghost Festival, she heard footsteps in the room and noises by the window, which was a little spooky. Despite these points, overall, it was still quite good, and the room had a very cozy feel.
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Eris Li
【TS14,25,26】Coastal Vibe City View With Balcony
Stayed in Jul 2025
Couple
4 review
5.7/10
Posted on Sep 5, 2025
The place looked nothing like the photos advertised. The dirty walls were quite off-putting, and the room had a persistent, strange, musty smell that simply wouldn't go away. Cleanliness was pretty average, nothing special. As for the facilities, the hot water heater was faulty: you only got hot water when it was set to a low temperature; turning it up high actually made the water cold.
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M305798****
【TS14,25,26】Coastal Vibe City View With Balcony
Stayed in Jul 2025
Travelling with friends
2 review
9.5/10
Amazing
Posted on Aug 18, 2025
The location is fantastic. It comes with a washer and dryer and a small kitchenette, making it perfect for longer stays. We had a minor hiccup initially, but the customer service team resolved it very well. Overall, I was very satisfied with all aspects. We opted for the sea view suite, which was incredibly comfortable. I would definitely choose this place again if I have the opportunity to return.
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Guest User
Stayed in Nov 2024
Family
3 review
10/10
Outstanding
Posted on Dec 21, 2024
Recommend to stay. Nice view, comfortable & easy to go round. The staff also friendly & helpful 🥰
Response from Property: Dear guest, Thank you for your kind words! We're thrilled you had a great stay at The Shore by Homesuite'. Your feedback and support mean a lot, and we can’t wait to welcome you again!
Anna Farhanah
【TS08】Club 1 Bedroom Condo With Sea View
Stayed in Apr 2025
Couple
38 review
10/10
Outstanding
Posted on May 22, 2025
The place is super nice and i really love the view.. Will come here again for sure..
Guest User
【TS13】Seascape Comfort With Balcony
Stayed in Mar 2025
Travelling with friends
1 review
7.0/10
Posted on Apr 6, 2025
The balcony is super good place to chill , however there's some broken furniture such as the sofa, chair , and slightly dirt on the furniture
Response from Property: Thank you for your feedback! We're happy to hear you enjoyed the balcony. We apologize for the broken furniture and cleanliness issues you encountered, and we’ll make sure to address this with our team. Your input is valuable, and we hope to improve your experience in the future.
Dansonlow22
【TS08】Club 1 Bedroom Condo With Sea View
Stayed in Jan 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Feb 23, 2025
Great place, great room and great customer service "Irah" was very responsive and helpful the entire booking and also after booking, it is a pleasant experience and will definitely book from them again.
Response from Property: Dear guest, Thank you for your kind words! We're thrilled you had a great stay at The Shore by Homesuite'. Your feedback and support mean a lot, and we can’t wait to welcome you again!