Ming Garden Hotel & Residences

Ming Garden Hotel & Residences Reviews

Ming Garden Hotel & Residences

Lorong Ming Garden, Jalan Coastal, Kota Kinabalu, Sabah, 88000, MalaysiaView Hotel Details
Ming Garden Hotel & Residences
Ming Garden Hotel & ResidencesMing Garden Hotel & ResidencesMing Garden Hotel & Residences
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Guest Reviews of Ming Garden Hotel & Residences

8.4/10
Very Good
1214 review
Verified reviews
Location8.6
Amenities8.2
Service8.5
Cleanliness8.4
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All reviews(1214)
Positive reviews(1154)
Reviews with photos/video(350)
Convenient for shopping(34)
Perfect for business trips(29)
Great swimming pool(25)
Strange smell in room(18)
Located in the city centre(14)
Loved the view(13)
Offers pick-up/drop-offs(10)
Negative reviews(60)
Anonymous User
Superior King Room
Stayed in Jun 2025
Business traveller
42 review
10/10
Outstanding
Posted on Jul 20, 2025
It is good because can easily access to bank and restaurant as it near from the place we need. Nice hotel and clean.
AchaEngcong
Superior Twin Room
Stayed in Jun 2025
Family
23 review
7.5/10
Posted on Jul 7, 2025
Checked in at the hotel at around 9.30pm. I noticed the air conditiong was kinda hot. But i thought to myself, I’ll give it some time run first. Maybe it’ll get better soon. Then an hour later, it was still hot, so i called operator, and she said she will send someone to our room. Waited about 30 minutes or more, still nobody came. I called the second time, and she said she’ll get someone to our room again. And that’s it, nobody came to our room, to help us with the air conditioning. And we were to tired to wait already. So My 8 month old baby sleept sweating that night and i had to fan him with the note book that they put beside the bed. Upon checkout, I complained to the receptionist and the manager about the incident, and they checked on their system that the issue had been resolved. Which was abvioustly a lie. So the manager said he will investigate the matter and he promised something to me. So i hope he keep his words. I’m a regular here, so i know there was something wrong with the air conditioning. I know the quality of the hotel. So let’s see wether the manager is serious about his words.
Anonymous User
Residence Superior Twin
Stayed in May 2025
Travelling with friends
2 review
3.5/10
Posted on Jun 20, 2025
1. Water heater at my room not function 2. Breakfast too expensive 3. Choice of breakfast its not reasonable with price.
Ronald Willie Binati
Residence Superior King
Stayed in May 2025
Solo traveller
1 review
9.5/10
Amazing
Posted on Jun 9, 2025
Everything is great except for the lighting in Room 568, why is it so dim? I was straining my eyes on my laptop because lighting wasn't that great. Bed is comfortable and bathroom spacious enough. The big fridge was a bonus, the same with the pantry. Recommended stay as this hotel is very near to Imago Shopping Mall
ZAKIAH_98
Residence Superior Twin
Stayed in Apr 2025
Solo traveller
6 review
9.0/10
Great
Posted on Jul 8, 2025
Got upgraded to king sized bedroom. All amenities were good, so many plug points & got study table. Perfect for those who travels for work. However i feel like the carpet was a bit dirty, need to wear slipper inside the room (they provide slippers). Room was so spacious for me alone🤣
Guest User
Residence Superior King
Stayed in Jun 2025
Family
22 review
10/10
Outstanding
Posted on Jul 5, 2025
Feels like home. Everything are perfect. Safely always comes first
Arynna_ina
Superior King Room
Stayed in Mar 2025
Solo traveller
19 review
10/10
Outstanding
Posted on Apr 20, 2025
Always a good experience staying here. Really space full and clean. The bed so comfy and room so good and cold. Perfect for weekend hotel vacation. Looking forward to come back again next week. Hopefully get the same room again. Parking quite full on Sunday. But luckily I'm checking out on Sunday. Everything is good 😊👍
ZurinahRonsen
Superior King Room
Stayed in Apr 2025
Business traveller
1 review
10/10
Outstanding
Posted on May 21, 2025
Perfect location, easy access, convinient places with prayers amenities.
Response from Property: Dear Guest, Thank you so much for choosing Ming Garden Hotel & Residences! We are delighted to hear that you enjoyed your stay and hope to serve you again in the future.
A.Hoh
Residence Superior Twin
Stayed in May 2025
Business traveller
18 review
8.5/10
Very Good
Posted on Jul 19, 2025
Good enough for business traveler.
Marmar Ac
Superior King Room
Stayed in Jan 2025
Family
26 review
10/10
Outstanding
Posted on Feb 23, 2025
Nice. Strategic location. Easy to find food and surround by shoping complex like imago, suria.
6/8
Response from Property: Dear Guest,Thank you for sharing a review of your recent experience. I am so glad to hear that we made a good impression on you. We look forward to welcoming you back soon. Thank you!
GB16
Superior King Room
Stayed in Jan 2025
Solo traveller
7 review
10/10
Outstanding
Posted on Feb 13, 2025
Good hotel.Jotel been well upgraded. Look new. Reception frarah excellant. Meet director of room Bernard, amazing guy and wealth of knowledge, humble and good public relation. Room 830 only issue was TV all the channel need to adjust or fix screen not clear (running line).Young Bell boy with spetical amazing(selfie photo) . Good knowledge on local area.. I love your rain shower wonderfully cold water shower the best among other hotels. Did not have any photos A I am return guest. See you soon.
Response from Property: Dear Guest,Thank you for sharing a review of your recent experience. I am so glad to hear that we made a good impression on you. We look forward to welcoming you back soon. Thank you!
hafizhbr
Superior King Room
Stayed in May 2025
Couple
3 review
10/10
Outstanding
Posted on Jul 7, 2025
highly recommend 👍👍👍
Shawal Abdul Rahman
Residence 1 Bedroom Superior King
Stayed in Jan 2025
Family
16 review
8.0/10
Very Good
Posted on Mar 13, 2025
The rooms are quite nice and comfortable. Very spacious and my kids are loving it. It's just that the menus for breakfast were unexplainable.. the prices don't fit the menus. Just a simple dish for RM50.00 it's not acceptable. Please reconsider to upgrade the breakfast menus. Thanks
Response from Property: Dear Guest, Greetings from Ming Garden Hotel & Residences! Thank you for sharing a review on your recent stay at our hotel. We do apologize and have taken note of the highlighted shortcomings and we will take the necessary action to improve further in this area. It was a pleasure serving you and we look forward to welcoming you again. Thank you.
Prisca E
Superior King Room
Stayed in Jan 2025
Solo traveller
3 review
10/10
Outstanding
Posted on Feb 15, 2025
I like how comfortable the room and the lobby area were🩷, Will definitely come back to this hotel.
Response from Property: Dear Guest,Thank you for sharing a review of your recent experience. I am so glad to hear that we made a good impression on you. We look forward to welcoming you back soon. Thank you!
Guest User
Superior King Room
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on May 3, 2025
Better than expected. Clean and good location