325 Moo 5, Saithai, Sai Thai, Krabi Province, 81000, ThailandView Hotel Details
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Villa Cha-Cha Krabi Beachfront Resort Guest Reviews
8.2/10
Very Good
154 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.1
Amenities8.1
Service8.3
Cleanliness8.5
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All reviews(154)
Positive reviews(142)
Reviews with photos/video(65)
Friendly staff(50)
Offers pick-up/drop-offs(25)
Quiet & comfortable(24)
Nice sea view(20)
Perfect for business trips(14)
Great swimming pool(14)
Delicious breakfast(14)
Close to beach(10)
Negative reviews(12)
Dr. Isaura
Family Suite With Beach Front
Stayed in Mar 2025
Family
12 review
9.0/10
Great
Posted on Apr 6, 2025
I recently had the pleasure of staying at Villa Cha-Cha Krabi Beachfront Resort for 5 days and 4 nights, booking through Trip.com. Our family of six, including two adults and four children, found the family room spacious and comfortable, perfectly accommodating our needs. The room was cozy, providing a serene retreat after our daily adventures.
The resort’s staff were exceptionally friendly and attentive, always ready to assist with a warm smile. We particularly appreciated the complimentary shuttle service to Ao Nang Beach, operating every two hours starting at noon, which made exploring the area convenient.
While the beachfront location offered stunning views, it’s worth noting that the beach itself isn’t ideal for swimming due to its rocky nature. However, the multiple swimming pools on-site more than made up for this, providing ample opportunities for relaxation and play. The breakfast buffet offered a variety of options, ensuring a satisfying start to each day.
The tranquil and calming atmosphere of the resort made our stay truly rejuvenating. Although it may not boast a five-star rating, the quality of service and amenities provided a delightful experience. We’re already looking forward to our next visit to Villa Cha-Cha Krabi Beachfront Resort.
Thank you for the surprise birthday cake too! 🥰
LiaoCindy
Deluxe Twin Room with Sea View
Stayed in Jan 2025
Couples
3 review
10.0/10
Outstanding
Posted on Feb 6, 2025
This is the first time we choose to stay at Villa chacha in Krabi.
We knew the Villa through advices online and it's service the amenities, hard and softwares all are quite good.
Selections of breakfast and fresh vegetables, fruits are well prepared.
Would like to recommend it to people who are planning a holiday in Krabi.
Guest User
Deluxe Double Room with Sea View
Stayed in Dec 2024
Couples
4 review
9.5/10
Amazing
Posted on Jan 27, 2025
It was a great choice! Three pools, on the beach, a very nice restaurant, excellent cocktails! Also close to the pier so travelling to Phi Phi and other islands is really easy! :)
6/8
Samantha K
Family Villa
Stayed in Dec 2024
Family
2 review
8.0/10
Very Good
Posted on Jan 31, 2025
This was a nice quiet resort but offered free shuttles into Ao Nang every couple of hours. Check in was quick and painless. Our rooms were ready and we were taken there quite quickly. The family room was spacious with a very large bathroom. They provided water, cookies, a beach bag and beach/pool towels in the room. The room was only made up if you requested it to be done. The staff were quite helpful and there were tours you could book right from the hotel. There were three or four pools, which were warm and open 24/7 and our kids took full advantage of some night time swims. We ate at the restaurant for most meals. There was an excellent and very large selection but the service was VERY slow! Overall we had a lovely time and would stay here again.
arivi21
Deluxe Double Room with Sea View
Stayed in Mar 2025
Couples
2 review
10.0/10
Outstanding
Posted on Apr 20, 2025
The resort was so laid back and awesome….good place to take a chill after spending a whole day in busy Ao nang street. Location was so easy and very nearby all the important places.
elke chow
Deluxe Double Room with Sea View
Stayed in Feb 2025
Business travellers
6 review
2.5/10
Posted on Mar 31, 2025
Sorry this hotel should be name Villa No No & not Villa Cha Cha. Me & my business partner booked this hotel because we are meeting our Supplier for an urgent meeting & he was taking a vocation with his family in this hotel. So out of convenance so we thought to stay at the same hotel for 3 days 2 nights & as the website said is a 4 star hotel then we booked & paid for the stay at Trip.com. We arrived around 9 pm last Wednesday night & immediately after checking in I asked the reception lady that I need to book a Taxi for Thursday afternoon as I want to the local post office to post a parcel for my sister who lives in North Eastern part of Thailand. She said "No" cannot they do not have this service !!! She demanded that I should take the Shuttle Bus I said I don't want to as I cannot walk well & with 8kg of items to take to the post office that I do not where it is I want pay for a Taxi as a return trip - She said " No " order Grab - I don't have Grab account so how can I order Grab ??? Luckily my supplier has a car & he said I know where it is I can drive you there tomorrow no problems. Then I ask for Iron & Iron Board - she said we can send u an iron (to be honest i never seen such a small iron that has no steam function for 30 years) but " No " Iron Board !!! So I asked her how can I iron my clothes for tomorrow ??? She said u can " Buyer You Own Iron Board " I was shock to hear a reply like this ................ Another issue is we know how hot Krabi was when we are to arrive there so my supplier who is already staying there ask them to turn the Aircon on 1 hour before we arrive & or course they never did. The room was very hot all night I cannot cover myself to sleep because it will be too hot. Next morning Breakfast was another unbelievable incident, the offering in breakfasts were so poor & bad you can see the Hotel is trying to cut cost massively. Actually the Breakfasts was an add on cost to the room rate & that made it worst. Anything that is remotely decent are at extra cost, so I ended up paying extra for breakfasts for food that are eatable including ice coffee. In the Afternoon when I had spare time I went to a so call SPA of the Hotel & it was nothing but a beach hut totally open air with 4 mattress & one massage bed - not partition & everyone can see you during your message !!! Also the ladies who performed the message are definitely not professionals & the experience was not good. When I return to my room in the afternoon I saw the cleanliness of the room was not up to scratch after it had been clean as wash basin some of my tooth paste left in the basin was never clean. Also the food I ordered in the afternoon were the worst Thai Food I ever eaten in my life including inside & outside of Thailand ................. & it cost me over 600 baht for only have 3 rotten prawns in the fried rice & Thai coconut chicken soup that I can even cook better then their restaurant. Checking out time my business partner told me his room the water heater was broken before he checked in & was never fixed either. He gave up on the breakfasts in this hotel after looking at it on day one & never bother eating even we paid extra for it. On arrival we asked to book the hotel car to Krabi airport & guest what "No" it was not booked at all for 10 am. They finally got us a "Taxi" (and I thought we cannot book Taxi ???) to go to the Airport. Honestly this Hotel can only be a 2 Star to bother line 3 Star hotel & saying it is a 4 Star Hotel is totally misleading - Hotel Reception & Restaurant Staffs are rude & totally Unprofessional. Food are expensive consider the cheap food quality. Deco of the hotel & rooms are cheap & bad taste that resemble more of a Back Packer's Hostel then of a Proper Hotel.
Anonymous User
Deluxe Double Room with Sea View
Stayed in Sep 2024
Travel with friends
1 review
9.0/10
Great
Posted on Oct 14, 2024
👍👍 good atmosphere
Please concern about cleanness at seat around dining room
Guest User
Deluxe Double Room with Sea View
Stayed in Feb 2025
Couples
7 review
9.0/10
Great
Posted on Mar 31, 2025
This hotel is in a good location, and it's right on the beach. But if you're trying to go to the area with all the bars, restaurants, shops and cafes, you can't really walk. You'll need to rent a motorbike (which you can do right at the hotel - warning to those who haven't rented motorbikes in Asia in the past, you should have experience as many foreigners get injured on these every day) or get a taxi. The hotel rooms aren't spectacular. The rooms are pretty outdated. You'd want to stay at this hotel for the pool, or the allure of the beach. The beach isn't really for swimming (I didn't see one person swimming there my entire stay). On the same trip to Krabi, I stayed at a cheaper hotel that wasn't on the beach and had nicer rooms. Keep that in mind.
Callie
Deluxe Double Room with Sea View
Stayed in Jul 2024
Couples
7 review
9.0/10
Great
Posted on Sep 4, 2024
Thank you for the effort to decorate the room and make a surprise to us.. the room and hotel are clean.. the staff there are nice and helpful too.. is about 15 mins to Ao Nang and can rent bike or take the free shuttle from the hotel is very convenient and easy.. if I go Krabi again will definitely stay there ❤️
Guest User
Deluxe Double Room with Balcony
Stayed in Jan 2025
Couples
1 review
7.5/10
Posted on Feb 19, 2025
This resort boasts an excellent location with a fantastic view, making it a great choice for a scenic getaway. However, the breakfast was disappointing, and the staff's hospitality was merely average. While the resort has a lot of potential, improving service and amenities would significantly enhance the overall experience.
Jewel
Deluxe Double Room with Sea View
Stayed in Dec 2024
Couples
3 review
10.0/10
Outstanding
Posted on Jan 26, 2025
My stay at Villa Cha Cha Krabi was absolutely delightful! The ocean view rooms were a highlight, offering breathtaking views that made every morning feel magical. The room was clean, comfortable, and well-equipped, providing everything I needed for a relaxing getaway.
The staff were friendly and attentive, always ready to assist with a smile. The property itself is beautiful, with well-maintained facilities and a serene ambiance that perfectly complements the stunning surroundings.
Whether you're here for a peaceful retreat or an adventure in Krabi, Villa Cha Cha is an excellent choice. I highly recommend it and can't wait to return!
Sidath Bhanuka Randeniya
Deluxe Double Room with Sea View
Stayed in Jul 2024
Couples
5 review
10.0/10
Outstanding
Posted on Sep 11, 2024
Amazing location. Great service and friendly staff. Ideal for couples.
Alyssa mena
Deluxe Double Room with Sea View
Stayed in Sep 2024
Solo travellers
1 review
10.0/10
Outstanding
Posted on Nov 22, 2024
Staff are very accomodating
Guest User
Deluxe Twin Room With Balcony
Stayed in Nov 2024
Solo travellers
28 review
9.0/10
Great
Posted on Dec 28, 2024
Very friendly receptionist when I checked in. Good location to walk along the beach. Lots of space to sit around multiple pools.
Guest User
Deluxe Double Room with Sea View
Stayed in Sep 2024
Family
4 review
2.0/10
Posted on Oct 23, 2024
Firstly we are very disappointed of front desk staff, she is arrogant staff, when we booking 2 adult with 6 years old kids already mentioned. First 2 night we stayed at other hotel with same condition, we are really enjoy and when my family want to enjoy another 3 days at beach side, so we already booking this hotel.
When we reach there, she asked us to pay another 850B (no extra bed) with breakfast per night. When I explained her that we booked with kid and also already stayed at other hotel and they won’t charge even they prepare for us extra bed however she doesn’t want to listen and asked us to contact our agent.
Not easy to contact immediately so we decided to cancel and we enjoy at Krabi Resort Hotel (Krabi resort have very pleasure to stay there) even they won’t refund our money
But we don’t care and we won’t stay with that kind of attitude staff. Never ever to book this hotel. 🤬