White Lotus - LoftAffair Collection

Cleanliness: Guests consistently highlight the cleanliness of the apartments, describing them as exceptionally clean and well-maintained, which enhances the overall comfort and quality of the stay.

Property was clean upon arrival and well laid out/decorated. Close to the square and easy to get around by foot. Shop right next door for provisions was handy. However, the first night we arrived at 2am and the instructions for the keypad were not clear, you have to press the bell FIRST before entering the number, then the bell again. Stood outside for 30 minutes trying to call for help, but all the automated switchboards were in Polish, then eventually it hung up on you. Thank god we figured it out by trial and error but it was a horrible first experience and we thought we were going to be stuck without a place to stay in the middle of the night. The main light in our room flickered horribly when turned on, so we couldn't use that for the duration of our stay. Additionally the bathroom sink was partially blocked. The kitchen was fine, though the only frying pan did not work with the induction stove and was useless. It then came to checkout day. We were told 11am. At 10.55 someone knocked on our door and we said to come back later. They started banging on the door constantly until I opened it. I was met with a cleaner who only spoke Polish, I made clear I didn't understand her but she just kept talking at me. Eventually she showed me her phone alarm with time set to 11. I tried to tell her she was early but it was useless. So we ended up leaving at 11.08, late because of this pointless conversation with her, and frustrated. A horrible last experience to our holiday.

Absolutely brilliant apartment right in the middle of Old Town Krakow. Massive super king bed really comfortable also a large sofa bed with was very comfortable aswell. Rooms had a small kitchenette hidden inside the arge double wardrobe. Plenty of storage space and a large room altogether. Bathroom was very modern with an excellent rainfall type shower plenty of hot water. The main square of the old town was within 5 mins walk fro apartment. Plenty of restaurants and bars all around. Would definitely stay here again.