Matejko Hotel Reviews

This hotel was recommended to us by a family member. Great value and great location. However, our room on arrival was a good size, which at first was terrific. However, having got up really early for our flight we thought we’d have a little siesta before going back out again for dinner in the evening….not a good idea as our room overlooked a beautiful church. Sounds good , but it certainly was not when the bells at the church are rung every hour and then followed but an infuriating melody tune after each ring. No sleep was had that first evening or night and it starts again ridiculously early in the morning. So much for a relaxing break !! After visiting reception the following day, they were fortunately able to relocate us to another room overlooking the courtyard. A dreary outlook , but so peaceful which was great. I would recommend this hotel , as great location as walkable to all areas, but only if the room wasn’t within the noise of the church 🥹

Excellent location, walking distance to Main Square and Railway Station. Kind and helping personnel. Tasty breakfast. Always happy to be back.

Location is superb Food is great Thank you Will recommend and book again

This hotel is really great. I'm very satisfied. It's very quiet. The room is big. The breakfast is rich and delicious. The only hot food is scrambled eggs. Everything is great.

It's about a 5-minute walk from Krakow Central Station, and about a 10-minute walk from Krakow's Old Town, and other tourist attractions are within walking distance. There's a convenience store just a 1-minute walk away. The building is old, as it's close to the Old Town. The staff are cheerful and friendly. I also went to the Auschwitz Concentration Camp Museum and the Weliczka Salt Mine, so I would be using Krakow Central Station as a base for sightseeing, so it was important that the hotel was close to the station. I decided on this hotel because it was the best value for money. It turned out to be a good choice. By the way, there is no air conditioning or refrigerator. This is common in Europe.

It was very good for sightseeing near the old town. The room was also very spacious and comfortable. The breakfast buffet was also delicious.

Convenient transportation and close to the train station

I stayed here for four nights. I had a double room with a private bathroom. The room was not very big, but OK. Clean, without too much noise from the street (except for the church bell across the street, which marks the hour), new furniture, in good condition. Large, clean bathroom, towels without signs of wear. Toiletries refreshed daily. One minus: in the shower there is no shelf for soap, shampoo. You have to put them on the floor... The cleaning staff was a bit inattentive. One evening, when I came back, around 11 pm, I found the window ajar/half opened. It's winter, though... There was a tiny TV in the room, with channels that were quite OK for a tourist (sports, news, music). Anyway, I didn't need it... Very good location, close to the train station (which you can easily get from the airport by train SKA1), close to the old town and the end of several buses. The reception staff was polite but cold. I don't remember seeing a single smile, they didn't even respond to greetings. Conclusion: an OK hotel, worth the money. You can pay by card.

Excellent location a short walk from the main train station & shopping centre (with food court). In the other direction short walk to where tour groups meet and the start of the tourist area. Travelled solo and felt very safe walking around the area. Hotel is on a main road, but room did not suffer from external noise. Excellent sized room with armchair, good storage, plenty of space to place luggage but without it being in the way. Breakfast runs for several hours so have option of going early if out on excursions or having a more leisurely start. Breakfast had plenty of fruit, breads, cold cuts, cereals, sweet options and a few hot items so should suit everyone. Reception were helpful and efficient. At times the staff struggled to keep on top of clearing tables and replenishing breakfast items but this seems a common issue in hotels post COVID. Some items e.g pastries weren't labelled at breakfast so not clear what flavour, if sweet/savoury or if contained any items like nuts people may have allergies to. This would be a simple fix to make. Overall I enjoyed my stay and would book again if I return to Krakow.

Hotel is magnificent. An old architecture building in Matejko plac, square which is 5 minutes walk to the Krakow main square. Everything is close including main bus & rail station and shopping mall Gallery. Public transport is 1 minute walk from hotel doors, maybe even closer. Hotel is very clean and I'm very satisfied with it. Stuff of hotel is very helpful and nice.

Great location, the guy behind desk was so helpful from the minute we walked in,everyone friendly no issues at all, rooms may need updating but clean and comfortable, bells from church you can hear, didn't affect us, nice to hear, will definitely stay again and recommend to friends

I went as a solo traveller and felt very safe here. It’s 5 mins from walk from the city wall entrance to the old town and 5 minute walk to Galleria Krakowski and the train station so the location is great. The rooms are standard but my bed was very comfortable. No kettle in the room but a helpful man at reception provided me with this no problem. The price was very reasonable so I would go back. Only downside was the church bells hitting out a tune at 6am and on the hour until 9pm

Got a deal here for a night, and it's local to both bus and train station. 3 star with basic rooms that do the job but are nothing special. Smallish room with ingle beds and small shower room ensuite. Heating by radiator, small TV, desk and wardrobe. Shortage of handy plug sockets and no extra pillows or blankets if you're cold.

Nice room/bathroom. Decent simple buffet breakfast. Very central location. No air conditioning, but rooms have a fan, which did the job. Shopping centre & train station close by. The only downside, the church next door uses its bells from around 6am-9pm or so. But that's out of their control.