Mercure Krakow Fabryczna City Reviews

Really brilliant stay, staff always happy to help and always happy. The facility was amazing, with a really good spar and pool, to the food places on site. The rooms were spacious, clean and tidy. Just was a really good stay. Defo going back.

Very comfortable stay. The front desk was efficient and handled all my questions quickly. The location is great, with various trams and buses within a 5-15 minute walk. There’s a food court and a Carrefour nearby as well. Overall, a very pleasant stay!

Their service is perfect and the room is very clean and nice. highly recommended. I'll be happy to come back to this hotel if I visit krakow next time

"I had a great experience at Mercure Krakow Fabryczna City. The hotel is modern, stylish, and very clean. My room was spacious and well-equipped, including a convenient kitchenette and a Nespresso machine. The highlight was definitely the wellness area—the swimming pool and gym are professional-grade and much better than your typical hotel facilities. The staff was professional and the overall vibe of the 'Fabryczna City' complex is fantastic. Great value for money in Krakow. Highly recommended!"

It’s close to tram station and looks very few, everything keep well

The hotel is very good, the breakfast is amazing. I like the location because it's quiet and not crowded.

Comfortable and clean room. Friendly and helpful staff. Variety of breakfast. Multi choices of restaurants at hotel. Walkable to the tram station. Grocery store nearby hotel too.

hi very nice location near big supermarket free park near by good connection to the city very recommeind

everything is gorgeous, except for paid parking for hotel residents and a public bath, where there is a crowd of people.

In the end this hotel is not good. We needed more than 1 hour for the check in because there was just one guy behind the front desk and so many people they want to check in. On our room we noticed that the heater is not working. For this the maintenance guy had to come for repair. The fridge was not working, also the shower was not working correct. The worst was, that next to the hotel are a lot of bars and restaurant they are playing loud music until late night. It was not possible to sleep before 2am. When you like to sleep, don’t go to this hotel.

There are not even slippers in the rooms, the pool is accessible to anyone from the street

I recently stayed at the Mercure Krakow and I have to give it a full score! Whether it is the location, service or facilities, it is far beyond expectations and fully worthy of the quality of the Mercure brand. **🛎️ Thoughtful and thoughtful service** The front desk staff is professional and enthusiastic, fluent in English and patiently answer all questions (special thanks to Anna for travel advice!). A welcome drink coupon was given upon check-in, the room was prepared in advance and luggage storage was provided proactively. The room was cleaned meticulously every day, and even the skin care products were neatly arranged for me, full marks for details. **🏨 Comfortable and modern facilities** The room design is simple and stylish, and the soundproofing effect is excellent, and the hustle and bustle of the street can't be heard at all. The bathroom is separated into dry and wet areas, with sufficient water pressure, and the exclusive Mercure toiletries have a high-end fragrance. The hotel also has a gym and a quiet office area, suitable for both business and leisure. **🍴 Amazing breakfast! ** The buffet breakfast is so rich that it is dazzling: freshly baked waffles, Polish sausages, fresh fruits and organic yogurt are my favorites. The freshly ground latte from the barista is the perfect start to the day. If you don't want to go out, dinner in the hotel restaurant is also worth a try. I recommend trying the upgraded version of traditional Polish dishes! **💡 Extra points** - Paid private parking is available, which is friendly to self-driving tourists - Free high-speed Wi-Fi, with smooth Internet speed - The concierge can book tickets for popular attractions (such as the Wieliczka Salt Mine) - Environmental protection measures are in place to reduce the use of disposable items Whether it is a business trip or a vacation, this place can meet your needs. I even received a small souvenir when I checked out. How can I not love such a thoughtful hotel? I have recommended it to all my friends who plan to come to Krakow, and I will definitely choose Mercure next time!

I was planning to go with my family and booked a family room, but I couldn't cancel so I stayed alone. I really enjoyed the sauna and pool.

The location is a little far from the city center, so I wouldn't say it's very good, but the access to the city is not bad. . Since it was just built, the interior is really stylish and nice. .