Novotel Hotels in Krakow

Just back from 3 nights at Hotel Unicus Palace - an amazing experience from start to finish. Staff are exceptionally helpful and friendly, going above and beyond for guests. Always plenty staff at the front desk & spa reception. They made our stay so easy! The rooms are beautiful, cleaned daily & to a high standard. Location of the hotel is ideal, only a minutes walk to the main square. Loads of shops & places to ear near by. The spa is amazing - hot tub & pool always very clean and so relaxing. My partner proposed to me whilst we were staying at the hotel - the trip was incredible and the hotel will always be special to me for this reason. Thank you for a great stay.

Overall this hotel is excellent! The staff are friendly and very customer focused. The concierge service is equally excellent and I want acknowledge Johnny. He defines what it means to be a concierge. Everything from restaurant suggestions to handling airport transfers was top notch. Over the course of a week, he never gave us a bad recommendation. He also setup tours for us to take as well! The room (privilege with a full bed) was equally as large as rooms in the US, which was unexpected for Europe. The beds are comfortable and the bathroom/shower was equally large and comfortable. A couple of small dings where noticed in the cabinet finishes but that was the only sign of wear and tear in the room. This was our first time in Krakow and the hotel made it a perfect stay! Centrally located in the heart of the city, it is only a 5 minute walk to the Main Square and dining/ attractions. It is also across the street from a mall if you need any last minute purchases. If you are traveling to Poland this hotel is a must!.

With a stay at Leonardo Boutique Hotel Krakow Old Town, you'll be centrally located in Kraków, within a 10-minute walk of Main Market Square and Wawel Castle. This hotel is 0.6 mi (1 km) from Dragon's Den and 0.8 mi (1.2 km) from Kraków Barbican.Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.Satisfy your appetite for lunch or dinner at Patioteka, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.Make yourself at home in one of the 100 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and electric kettles.

Recent visit. It is as advertised right in the main square. Collected by taxi which we booked before hand, we literally had a 30 second walk from our parking spot. The staff are very friendly. Our room was on floor 3 which was accessible by lift. The room was very clean, nice bathroom although small, the shower once figured out was good. There was a bath in the main room, a sofa, a comfortable double bed, tv, safe and fantastic sound proofing. I thought we were bound to hear the hum of people from the square but we couldn't. We didn't have a view but this didn't bother us. There was a mini bar with pop and water bottles which were replaced when the room was cleaned The breakfast in the morning was plentiful, help yourself, full choice including cooked items, fried eggs, omelette, scrambled eggs, white sausage. I tried all of these over our 4 day stay. All very nice. Go out the main door and there are three restaurants linked to the hotel. We used all of these whether to eat or just have a quick drink. We tried potato pancakes and ghoulish, zurek soup , which we're used to as we have a Polish daughter in law. The square is big, loads of restaurants to eat and drink at and we could nip in and out of our room to drop stuff off. It's the ideal location, I would record definitely use again if we return.

We stayed at the Hotel Wyspianski in Krakow for 5 nights. Really can't fault this place at all. We had a lovely large room on the 4th floor, the bed was comfortable and they left free bottles of water for us. The hotel is in a great location, close to the Old Town, the main Market Square, a big shopping mall and lots of other attractions. The staff were all very friendly and the breakfast buffet was delicious with so much choice. We ate dinner at the hotel restaurant a couple of times and the food was amazing. The hotel bar was well stocked with Polish vodka and overall we've had a fantastic time and would certainly stay there again!

For a hotel whose main purpose is to service conference guests, it is unfortunate that the in-room WiFi connection is utterly unreliable and makes working impossible - the signal could not support any remote working. I had to use my non-Polish cell phone data as a hotspot for my laptop. This is a huge issue that really needs to be resolved for business guests ASAP. When I complained about this, I was told to use the executive lounge for a better connection - yet I can hardly inflict a 2 hour long Teams meeting on the other lounge guests. The hotel road access must also be mentioned - frankly the design is stupid. The single access lane with boom gate to the hotel is constantly blocked by a steady stream of taxis and food delivery cars. They park there while waiting for customers or to drop off food orders, so guests cannot enter and must wait around - on one occasion this was for 5 minutes and the driver was rude and aggressive when I politely requested he move and wait elsewhere. Breakfast at the Fifth Avenue restaurant is barely acceptable - I have had better free basic breakfasts at a Hampton Inn. The quality of the food is lacking, but also the poor preparation/cooking really stands out - e.g. undercooked, cold hash browns. The guy on the desk was obnoxious and acted like it was my fault my name wasn't on the list - even though my Honors loyalty status means I'm automatically entitled to breakfast as a benefit. Apparently I was to blame for a lack of communication amongst hotel staff. The restaurant itself was heaving with poorly behaved guests, children running around screeching and spilling liquids. The young wait staff was overwhelmed - needed tables were left uncleared. I had to do this myself, then ask twice for fresh cutlery/china. The quality of food from room service was equally sub-standard and disappointing. The parking ticket machine does not work. After wasting a ridiculous amount of time trying to pay for parking, I went inside to reception where the guy laughed and said 'Oh no, it doesn't work. Pay here at the desk'. Maybe put up a sign? Guests should be aware that the pool is shared with guests from the adjoining Hampton. Apparently it's not intended to be used by child free adults before 20:00 - the rest of the day it's taken over by noisy kids playing ball games who prevent actual swimming. If you need to withdraw money from the automatic teller machine - good luck doing this of an evening when the area is closed off and inaccessible. Finally, the mattress was uncomfortable. Neither firm nor soft, just lacking in decent springs/support and in need of an update. The one positive was the evening happy hour at the executive lounge. Good quality options - goulash soup really good. The two male waiters very helpful and good at clearing and monitoring. Given the inconvenient location away from the city centre and the overall average quality of the hotel's offering, I've asked my company to avoid booking future stays

We recently stopped at the AC Hotel by Marriot Krakow for a three-day city break. Let’s talk about the positives first… The hotel is in a great location, it is not too far from the city centre but is on the outskirts, a few minutes’ walk from a large green recreational ground which was lovely. A Bolt (Somewhat a European version of Uber) was almost instantly available at the hotel, and we never waited more than four minutes. A Bolt cab into the city was approximately £2.50 which was great too. The hotel is clearly very new, and this shows with its modern design and use of LED ***** lights which look amazing at night-time. The reception area is modern, has free coffee machines (for use between 1000 hours and 1600 hours) and has a bar within, which again, is very nice. The spa was lovely and is included within the price of the room. We visited at approximately 0900 hours, and it was very quiet which was nice, at one point, we were the only people within the spa. Though, don’t allow looks to deceive you. There were some annoyances with the AC Hotel by Marriot Krakow, and I think it is important to raise them. Firstly, the hotel is next to a building site, which is not evident from the pictures of the hotel’s website or online listings. We paid for an upgraded room with a balcony so you can imagine the disappointment when we learnt it was overlooking a very loud and dusty building site – so much so that the balcony was unusable. Secondly, the AC. (Not the name, the air conditioning!). This hotel uses the AC controls which link in with the windows and doors to prevent loss of energy, which is all well and good when it works. Ours seemed to glitch out constantly and as such locked the AC in the off position. We rung reception after spending a few hours in unbearable heat to be told that there was nobody who could help in the evenings and that they’d send someone in the morning. Fine, so we went to bed only to be woken by someone an hour later who said that they had come to look at the AC. We got up whilst the lady, what can only be described as “faffed” with the AC and then shrugged her shoulders and left – without resolving the issue. Now, if we could have opened the window, or the balcony door, to solve the issue then it wouldn’t have been as much as a big deal, yet it was a trade off between unbearable heat or construction site noise and dust. Another annoyance is when we ordered room service. We telephoned down to the bar and asked if they sold “Sauvignon Blanc”. We were told that they did and that it was however much. I asked for two bottles, and they said that they’d send someone up with it. 45-minutes later, the first waitress arrived with a trolley, an ice bucket, two wine glasses and two bottles of Chardonnay. We explained that we had ordered Sauvignon Blanc and that we would be grateful if she wouldn’t mind swapping it for the correct wine. She took the two bottles away and said that she would return. 20-minutes down the line, she r

With a stay at Metropolitan Boutique Hotel, you'll be centrally located in Kraków, within a 10-minute walk of Old Synagogue and Galicia Jewish Museum. This upscale hotel is 0.7 mi (1.1 km) from Main Market Square and 1.3 mi (2 km) from Oskar Schindler Factory.Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access and concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Kraków? This hotel has 1130 square feet (105 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.Make yourself at home in one of the 59 air-conditioned rooms featuring LED televisions. Complimentary wired and wireless internet access is available. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.