Kreo Selatan Pesanggrahan Hotels

I stayed in Arosa for doing some work assignment therefore I requested for less noise. 1st night was okey until the room one level above my room had kids who sort of moved furniture around, however I could sleep after receiving assurance from front office that they already warned the room above. The 2nd night, the room next door also had a kid who also sort of moved furniture around. I am glad that the hotel management changed room so I could sleep well. I have to say that the management took this matter seriously and ensure my room was less noise. I must admit that the hotel room worth the price, very clean, and the breakfast had a lots of variety, excellent. During my stay, I continously heard doors of rooms next door, opening and closing, cleaning trolley moved around because the floors are not covered with carpets. If you choose the room at the 3rd floor and far from the elevator, you should be fine.

Lovely hotel, good ambience, affordable and humble staff💗

satisfy ...

Thanks you It has been served well and the bed is comfortable and clean....

It was a great stay!

Cleanliness is satisfactory, but there's room for improvement in the quality control of the linen to ensure a spotless condition before being handed over to guests. The staff are friendly and helpful. Despite the hotel being full on the first day, they accommodated my room preference on the second day. However, there seems to be a new security team who are adequate, but we miss the friendliness and helpfulness of the previous team. The food is decent, and the kids enjoyed the in-house Horisteak, although it's a bit pricey. Nearby the lobby, there's an ”Ankringan” with more affordable options, which we found classy and convenient. The ambiance is pleasant, especially with the refreshing scent of lemongrass in the lobby. The welcome drink and snack are satisfactory. Parking was a bit congested due to the public holiday during Hari Raya, but the security team was helpful in assisting us. Regarding amenities, we have a couple of suggestions for improvement. Firstly, the towels need to be replaced consistently. We received new, thick towels on the first day, but subsequent days provided us with the same old towels similar to the ones we reported two months ago (they informed us it's under management preparation for replacement). Secondly, it would be great if bath foam with a Saga scent and shampoo with a peppermint scent were provided, as they would complement the lemongrass ambiance of the hotel and provide a more luxurious feeling. The current shampoo and bath foam are not matching the ambiance of the hotel.

the room is clean and the service is very good