Lans Hotel

One of the worst and most disgraceful hotel experiences I’ve ever had. The management is dishonest, disrespectful and completely unprofessional. They manipulate their own policies depending on what suits them, mislead guests, and then simply stop responding when there is a problem. This is not how a hotel that welcomes international tourists should operate. There is absolutely no sense of responsibility, professionalism or basic respect for guests. Think twice before trusting this hotel with your money or your reservation.

0 customer service, management lack everything. Save your money and go somewhere else. Dirty rooms for the price we asked it to be cleaned X2

We thoroughly enjoyed our stay! The room was modern and clean with strong air conditioning. We loved the pool, the views and the breakfast each morning was great. Just be prepared for the walk up a steep hill when coming from the Ksamil city center!

The LANS hotel is beautiful, especially the feature Infinity pool with balcony rooms! The staff was incredibly helpful and the rooms were very new and contemporary. The breakfast was very nice. The only comment we could add is to try to have a little bit nicer Coffee! If you are in good shape and don’t mind walking up the incline to get to the hotel, this place is very welcoming!

New poperty about 10 min. walk from the beach. Nice view, nice rooms, good breakfast - and a very nice pool, unfortunately only open til 7 in the evening. Would I go there again? - YES

We had a great stay! The view from the pool is beautiful, the hotel and rooms are very clean, and the staff are amazing. The staff are so kind and ready to help you with whatever you need. We liked staying up on the hill as it was much quieter than the main center. The main center is still walkable but the hills may be a challenge for people with mobility issues since the taxi are very very expensive. Overall would highly recommend if that is not an issue for you.

Incredible hotel!!! Must stay! Nothing was ever too much trouble. We asked for extra pillows, Within minutes we had them. The guy on reception was amazing, he helped us with bookings, advice, taxis, gave us towels to take the the beach for the day. Mikel at the bar made us amazing drinks all day long, the pizza by the pool was perfect. The hotel and room was immaculate, super clean, modern ans the cleaners did a wonderful job daily making our room up. Nothing to fault and would recommend in a heart beat. It’s on a hill but you get used to it and I’d rather be there with that view and hotel than down in the heart of Ksamil - tranquil and fantastic! We’d go back for sure