Hotel Sentral Kuantan @ Riverview City Centre

Hotel Sentral Kuantan @ Riverview City Centre Reviews

Hotel Sentral Kuantan @ Riverview City Centre

45, Jalan Besar, Kuala Kuantan, Pahang 25000, MalaysiaView hotel details
Hotel Sentral Kuantan @ Riverview City Centre
Hotel Sentral Kuantan @ Riverview City CentreHotel Sentral Kuantan @ Riverview City CentreHotel Sentral Kuantan @ Riverview City Centre
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Guest Reviews of Hotel Sentral Kuantan @ Riverview City Centre

8.7/10
Very good
464 reviews
Verified reviews
Location9.3
Amenities8.3
Service8.6
Cleanliness8.5
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All reviews(464)
Positive reviews(454)
Reviews with photos/video(146)
Convenient location(45)
Convenient parking(35)
Located in the city centre(23)
Tasty food(14)
Stayed multiple times(7)
Has rooms for families(6)
Family activities available(6)
Nice sea view(3)
Negative reviews(10)
Anonymous User
Family Room
Stayed in Jul 2026
Family
29 reviews
8.0/10
Very good
Posted on Aug 25, 2026
The cleanliness of the bathroom needs significant improvement. The hallway leading to the room smelled of cigarette smoke. Breakfast food options should be enhanced. Thank you.
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kakijalan
Premier Deluxe River View King Room
Stayed in Jul 2026
Couple
11 reviews
8.0/10
Very good
Posted on Aug 14, 2026
Location 1. The location is probably one of the best things about this hotel, especially if you’re here for food hunting! Just across the road, you’ll find plenty of famous and viral cafés and restaurants to explore. 2. It’s right in town, so getting around and accessing everything is pretty easy. 3. Kuantan River is just behind the hotel, which is actually really nice if you enjoy a morning or evening brisk walk. 4. Kuantan Tower is also just behind the hotel, so if you have some extra time, you can easily squeeze in a visit. Room 1. The room is carpeted, and unfortunately, this was one of the things I didn’t really enjoy. I have a sensitive nose, and the carpet felt quite dusty and not very well maintained. You can even feel the dustiness when walking barefoot. 2. The bed was comfortable though, and I actually liked the pillows! They even promote the pillows in the room, and apparently you can purchase them if you really like them. 3. One thing I found really weird — there’s no power point next to the bed! 🤣 There was only one convenient place to charge our phones and it was all the way across the room from the bed. Very, very far when you just want to lie down and scroll through your phone! Others The bathroom was okay and pretty decent. There’s also a good-sized fridge in the room, which is always useful. Another plus — no deposit was required during check-in. Overall, the location is definitely the biggest advantage, especially if food hunting is part of your Kuantan trip. The room itself was okay, but there are a few things that could be improved, especially the carpet and the lack of power points near the bed. There’s also plenty of parking that the hotel provides behind. Will we stay here again? Probably not. It wasn’t a terrible stay, but there are other hotels we’d probably try next time.
6/11
Guest User
Family Room
Stayed in Jul 2026
Family
13 reviews
9.0/10
Great
Posted on Aug 16, 2026
Location is best . 2 to 3 minutes walk to Kuantan Art Street and the popular Kula Cake restaurant. Ample parking provided by hotel with security. One minute to Kuantan Riverview . Room is clean and bed is comfortable. Staff service is good and friendly. Breakfast is good to compare the room price.
Khairyazrul
Premier Deluxe River View King Room
Stayed in Jul 2026
Couple
3 reviews
10/10
Outstanding
Posted on Aug 10, 2026
Nearby Kuantan 188, can get there by walking from hotel. Friendly staff, cleanliness is excellent, riverside view from the hotel room is amazing, get free coffee at rooftop with Kuantan 188 and riverside view
anakpahang
Superior Room
Stayed in Jul 2026
Family
1 reviews
9.0/10
Great
Posted on Aug 4, 2026
The hotel's location is near Kuantan Tower, and parking is provided. There are many eateries in the hotel area, and the hotel also has a cafe with a beautiful view. The hotel staff's service was excellent.
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Anonymous User
Deluxe Room
Stayed in Jun 2026
Business traveller
13 reviews
10/10
Outstanding
Posted on Jul 21, 2026
Above expectation. I think this Hotel baru saje buat renovation. Harga very decent and worth money.
Neo Kc
Superior Room
Stayed in Jun 2026
Business traveller
14 reviews
7.5/10
Posted on Jul 13, 2026
If you prefer a quiet room, I recommend informing the reception that you would like a room away from the ironing area, as this facility is available 24 hours a day and there is no time limit for its use. That said, the staff were very friendly and promptly arranged a room change after I made the request, which I really appreciated.
Anonymous User
Superior Room
Stayed in Jun 2026
Solo traveller
28 reviews
8.5/10
Very good
Posted on Jul 6, 2026
My 2nd stay at Hotel Central Kuantan. Nice clean room with sea view. Ample free parking and walking distance for food.Night market is opposite of the hotel.
WNA88
Family Room
Stayed in Jun 2026
Family
14 reviews
9.0/10
Great
Posted on Jul 28, 2026
L location very strategic. Near to Teruntum Tower and a lot of cafe around the hotels. All the basics amenities are provided. Iron and board also provided. Breakfast choice is just nice. Just one thing that not satisfied...during the staycation, the reception area was under renovation and this is not informed earlier by hotel management.
Anonymous User
Family Room
Stayed in May 2026
Family
2 reviews
8.0/10
Very good
Posted on Aug 24, 2026
It was a great stay. Love the morning buffet. Strategic location and we look forward for another stay.
Anonymous User
Family Room
Stayed in May 2026
Other
16 reviews
10/10
Outstanding
Posted on Jun 28, 2026
Room was spacious, iron was provided, breakfast was not bad, beside the river where sunrise was so beautiful
Anonymous User
Stayed in May 2026
Family
4 reviews
10/10
Outstanding
Posted on Aug 14, 2026
Everything was great. Amazing views. Close to all the eateries. Perfect for a relaxing getaway. All the popular spots are just a walk away. Even though I'm from Kuantan, sometimes I still want to experience a short escape from the stresses of home life. 😆
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NurIzyan
Stayed in Apr 2026
Family
4 reviews
8.5/10
Very good
Posted on Jun 2, 2026
Comfy hotel... within walking distance to Menara 118... spacious parking... can take a stroll along Kuantan river in the evenings.
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Response from Property: Thank you for your review. We are really grateful. Nevertheless, we will make sure your comments are taken as a priority in improving the quality of services and facilities that we provide more convenience to you in the future. Hope to see you again next time & Have a Nice Day.
MOHD NAZMEL
Family Room
Stayed in Jul 2026
Business traveller
49 reviews
8.5/10
Very good
Posted on Aug 21, 2026
Dinner View From the roof top Hotel.
Guest User
Stayed in Apr 2026
Family
1 reviews
6.0/10
Posted on Jun 1, 2026
Lift is too small other facilities are average and located near to River and Tower
Response from Property: Thank you for your review. We are really grateful. Nevertheless, we will make sure your comments are taken as a priority in improving the quality of services and facilities that we provide more convenience to you in the future. Hope to see you again next time & Have a Nice Day.