Scarletz suites klcc by M suites

Scarletz suites klcc by M suites Reviews

Scarletz suites klcc by M suites

25, Jalan Yap Kwan Seng, Scarletz Suites @ KL City Centre | EXSIM, Kuala Lumpur, 50450, MalaysiaView Hotel Details
Scarletz suites klcc by M suites
Scarletz suites klcc by M suitesScarletz suites klcc by M suitesScarletz suites klcc by M suites
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Scarletz suites klcc by M suites Guest Reviews

4.3/5
Very Good
55 review
Verified reviews
Location4.4
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(55)
Positive reviews(25)
Reviews with photos/video(12)
Awesome rooms(9)
Negative reviews(4)
Anonymous User
Deluxe King Studio
Stayed in Dec 2024
Couples
1 review
4.5/5
Great
Posted on Jan 13, 2025
in love with the room
AV888
Deluxe Junior Suite
Stayed in Jul 2024
Couples
9 review
3.5/5
Posted on Aug 7, 2024
If you coming with car i don’t recommend this apartment, they charged as 100 rm for night. Better take 5 star hotel with free parking! Also every time waiting lift taking at least 10-15 min . One things is good here washing machine, can cook. View nothing interesting inly if you go to 47 floor to the pool, where a lot of people, can’t swim , only watch, but view is nice to city center. 停车费一个晚上100 以当地货币。最后定五星级酒店比这里会便宜！47楼有游泳池都是人很多没发游泳。
Response from Property: Dear valued guest We are really sorry for your disappointment therefore i would to clarify that our instructions for parking is very clear and we do We inform our guests before their arrival of the parking instructions. The instructions are :Kindly use the visitors parking please take a ticket. •Before exiting please validate your ticket at the consignee at the lobby to receive a flat fee of 5RM.Thank you for kind understanding
Guest User
Executive 2-bed Room
Stayed in Dec 2024
Family
1 review
4.7/5
Amazing
Posted on Feb 6, 2025
The services good. Need spend 30 minutes to wait lift when do the check out.
ZEE HAN
Superior Studio
Stayed in Dec 2023
Travel with friends
2 review
4.0/5
Very Good
Posted on Jan 16, 2024
beside we found an unseal toothbrush, and no one remind us the heater switch , the rest was fine.
Response from Property: Thank you for your feedback! We’re glad to hear that your overall experience was fine, but we sincerely apologize for the oversight regarding the unsealed toothbrush and the lack of information about the heater switch. Your comments are important to us, and we will address these issues with our team to ensure a more comfortable stay for our guests in the future. We appreciate your input and hope to welcome you back for a better experience!
JAS MINE Csw
Family Studio
Stayed in Apr 2024
Family
11 review
4.7/5
Amazing
Posted on May 27, 2024
Good for family stay . Especially those with kids . Have fridge and can cook for own meal as well . Complete cookware and convenience . Really friendly use on it . Tks and happy to stay .
Response from Property: Dear,We appreciate the time you took to share your positive experiences at our hotel . Guest satisfaction is of utmost importance to us. We always strive to provide the best service possible and an unforgettable experience. We look forward to welcome you again in the future. Thank you!
pxilmysfyt
Superior Studio
Stayed in Oct 2023
Couples
11 review
4.5/5
Great
Posted on Dec 16, 2023
the room was super spacious, got 2 queen bed in this unit, the host was very responsible and will accommodate you if u have any enquiries or if u need anything.. the unit comes with cuckoo machine and also free Netflix account.. the view from the pool was superb.. however car park is not complimentary have to pay rm5 per entry and cleanliness can be improve especially under the bed hehe but overall im satisfied with my stay with m suites since the owner is super nice! definitely will repeat
Response from Property: We appreciate the time you took to share your positive experience with us. Guest satisfaction is of utmost importance to us. We always strive to provide the best service possible and an unforgettable experience. We look forward to welcome you again in the future. Thank you once again
AnnaCKL
Deluxe Junior Suite
Stayed in Apr 2024
Family
1 review
4.5/5
Great
Posted on Jun 2, 2024
The room was spacious and came really handy with washing machine with dryer.
Response from Property: Dear,We appreciate the time you took to share your positive experiences at our hotel . Guest satisfaction is of utmost importance to us. We always strive to provide the best service possible and an unforgettable experience. We look forward to welcome you again in the future. Thank you!
AlexLow0304
Superior Studio
Stayed in Feb 2024
Couples
4 review
5.0/5
Outstanding
Posted on Mar 7, 2024
New place for staycation, found it cozy and comfort. Will definitely come back for the stay, and enjoy the facilities
Response from Property: Dear ,We appreciate the time you took to share your positive experiences at our hotel . Guest satisfaction is of utmost importance to us. We always strive to provide the best service possible and an unforgettable experience. We look forward to welcome you again in the future. Thank you!
aleksandr
Superior Studio
Stayed in Oct 2023
Solo travellers
32 review
4.5/5
Great
Posted on Dec 26, 2023
New building. Chosd type B room.
Response from Property: Thank you for your feedback! We’re glad to hear that you appreciated our new building. If you have any additional comments or suggestions, we’d love to hear them. We hope to welcome you back soon for another great stay!
N.P lia
Superior Studio
Stayed in Jan 2024
Family
17 review
5.0/5
Outstanding
Posted on Apr 3, 2024
Place is clean, spacious and strategic. But the lift is really slow.
Response from Property: Dear ,We appreciate the time you took to share your positive experiences at our hotel . Guest satisfaction is of utmost importance to us. We always strive to provide the best service possible and an unforgettable experience. We look forward to welcome you again in the future. Thank you!
Guest User
Superior Studio
Stayed in Jan 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 15, 2024
OK OKOK
Response from Property: Dear ,We appreciate the time you took to share your positive experiences at our hotel . Guest satisfaction is of utmost importance to us. We always strive to provide the best service possible and an unforgettable experience. We look forward to welcome you again in the future. Thank you!
Myyyyyyyyyy
One Bedroom Suite High Floor
Stayed in Sep 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Dec 1, 2024
Great place and location for a solo traveler, no complaints and great views!!
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Response from Property: Thank you very much for your feedback! We are happy to hear that you liked the place and its location. It is great that the views were amazing and your trip went without any complaints. We hope to have the opportunity to welcome you again on your future visits!
Guest User
One Bedroom Suite High Floor
Stayed in Jan 2025
Family
1 review
3.7/5
Posted on Feb 2, 2025
There are few slippers and they are not easy to wear. It is good for making simple meals.
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Guest User
Superior Studio
Stayed in Jun 2024
Family
1 review
1.2/5
Posted on Jul 2, 2024
I booked a 1.81m double bed room, but I was given a 1.5m bed. I went to the front desk to change it, but they said there were no rooms left, and asked me to talk to the platform myself. Their attitude was not very friendly. It was already very late, and I didn't have the energy to continue to argue with them. In the end, two adults and one child were squeezed into a 1.5m bed. Secondly, the sanitation in the room was disgusting. I don't know if it was mold or dust on the electric fan, but it was very obvious with a thick layer.
Original TextTranslated by Google
Response from Property: Thank you for sharing your feedback! We sincerely apologize for the problems you encountered during your stay. We are sorry that you did not get the room type you booked and felt that the service attitude was not friendly enough during the communication. We understand this may be a frustrating experience for you. In addition, we deeply apologize for the fact that the room hygiene conditions did not meet the standards. The problem of dust or mold on the electric fan you mentioned will be immediately fed back to the relevant team for processing. We value your feedback and strive to improve our services and facilities. We hope to provide you with a better stay experience in the future. Thank you again for your feedback!
Guest User
Superior Studio
Stayed in Sep 2024
Family
16 review
4.0/5
Very Good
Posted on Jan 21, 2025
My friend and I booked this hotel separately, the price is the same, but my room is much narrower than his, especially the living room, and the bathroom has poor drainage, the shower water seeps out of the outside when I shower
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