Scarletz suites klcc by M suites

Scarletz suites klcc by M suites Reviews

Scarletz suites klcc by M suites

25, Jalan Yap Kwan Seng, Scarletz Suites @ KL City Centre | EXSIM, Kuala Lumpur, 50450, MalaysiaView Hotel Details
Scarletz suites klcc by M suites
Scarletz suites klcc by M suitesScarletz suites klcc by M suitesScarletz suites klcc by M suites
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Guest Reviews of Scarletz suites klcc by M suites

8.2/10
Very Good
64 review
Verified reviews
Location8.6
Amenities8.2
Service7.8
Cleanliness8.2
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All reviews(64)
Positive reviews(54)
Reviews with photos/video(22)
Awesome rooms(18)
Great location(15)
Clean pool(13)
Great swimming pool(13)
Awesome stay(9)
Loved the view(9)
Lift was OK(7)
Convenient location(5)
Negative reviews(10)
Guest User
Premium Suite With 2 Queen Beds
Stayed in Jun 2025
Family
6 review
3.5/10
Posted on Sep 24, 2025
The room size was decent, with two queen beds. Cleanliness needs improvement — there were ants crawling in the kitchenette, and the towels looked yellowish. The bathroom floor was slippery and sticky, which was uncomfortable and dangerous. Only one point is poolside with klcc view
Response from Property: Dear Guest,Thank you for your feedback. We would like to clarify that the room provided was exactly as booked. Regarding cleanliness, our team is available 24 hours at the reception and could have assisted you immediately, including offering an upgrade if preferred. We apologise for any inconvenience and appreciate your comments, which help us improve our services.Kind regards,Msuites Management
Guest User
Premium Suite With 2 Queen Beds
Stayed in Aug 2025
Family
2 review
7.5/10
Posted on Sep 21, 2025
Nice location with good swimming pool view
Response from Property: Thank you for your feedback. We’re glad you enjoyed our location and the pool view. We look forward to welcoming you again soon.
SweetMelai
Cozy Suite With King Sofabed
Stayed in May 2025
Family
11 review
10/10
Outstanding
Posted on Jun 24, 2025
The Hotel is More Than a Suite — A Story of Warmth in Kuala Lumpur Nestled in the vibrant heart of KLCC, Scarletz Suites KLCC delivers more than just a beautiful room — it delivers a heartfelt experience for every guest 🚪✨. Location That Lifts Us Up Just a short stroll from the iconic Petronas Twin Towers, Suria KLCC, and the Convention Centre — it puts the magic of Kuala Lumpur at your doorstep . Easy access to LRT/MRT stations and nearby dining spots adds to the feeling that you’re right in the middle of it all. Spacious, Stylish, and Thoughtfully Equipped Light-filled suites feature separate living areas, full kitchenettes, and washer–dryers — perfect for families, couples, and solo travelers alike . High ceilings, floor-to-ceiling windows, and city views create a sense of home and upliftment — simple, elegant, and heartwarming. Facilities That Inspire A rooftop infinity pool offers panoramic KLCC skyline views — magic at sunrise and zen at sunset . A gym and cozy communal lounge invite connection, relaxation, or quiet focus after a day of exploration. Moments That Last It’s in the small attentions: friendly check-in smiles; fast responses when requested; an early check in that spoke *“you are valued”* . A Balanced View ⭐ Highlights: Exceptionally spacious, well-located, excellent value, rooftop pool, thoughtful in-room amenities . ⚠️ Considerations: Busy elevator queues during peak hours; occasional spotty maintenance in individual units . Overall, these are reminders that even in a big building, genuine hospitality is what resonates. If you're seeking: A serene and stylish retreat near KLCC Room that feels like home with all modern conveniences A spark of inspiration in every detail …then this suite is for you.
Response from Property: Thank you for your thoughtful and heartfelt review! We’re truly glad you enjoyed your stay — from the spacious suites to the rooftop views and our warm service. Your kind words inspire us to keep delivering memorable experiences. It was our pleasure to host you, and we hope to welcome you back for another inspiring stay in the heart of Kuala Lumpur.
Guest User
Premium Suite With 2 Queen Beds
Stayed in Aug 2025
Family
1 review
10/10
Outstanding
Posted on Oct 4, 2025
The view is amazing
Response from Property: Thank you for your feedback. We’re glad you enjoyed the view and hope to welcome you again soon.
Guest User
Superior King Suite
Stayed in Aug 2025
Solo traveller
2 review
9.0/10
Great
Posted on Nov 16, 2025
Overall a really good hotel! Excellent location near the towers, quality rooms and the best hotel gym I could find compared to the 3 other places I stayed at. The only thing that really brought this place down was the lift and the heat in the lift lobby. The lifts are extremely slow which made me almost resent the place and aside from that, the waiting area for the lifts isn’t air conditioned and gets super hot, especially with the crowd caused by the slow lifts! Great value for money, good amenities and pool facilities, just really let down by the slow lifts (I may sound dramatic here but it’s actually ridiculously slow!).
Response from Property: Dear valuedGuest,Thank you for your feedback and for highlighting our location, rooms, gym, and pool facilities. We sincerely apologise for the inconvenience you experienced with the lifts and the heat in the lift lobby. During peak periods and public holidayssuch as your staylifts in our hotel, as well as many around the KLCC area, tend to be slower due to high guest traffic.We appreciate your understanding and hope to welcome you again for an even better experience.Kind regards,Msuites Management
Guest User
Premium Suite With 2 Queen Beds
Stayed in May 2025
Family
3 review
10/10
Outstanding
Posted on Jun 14, 2025
very suitable for families... 🤍🤍🤍🤍
Response from Property: Thank you for your kind feedback! We're so glad to hear that you found our place suitable for families. We look forward to welcoming you and your loved ones again soon! 🤍
Jeremy malik
Deluxe Suite With Sofabed
Stayed in May 2025
Couple
4 review
10/10
Outstanding
Posted on Jun 19, 2025
The room was super comfy
Response from Property: Thank you for your kind words! We're glad you enjoyed your stay with us.
Guest User
One Bedroom Apartment
Stayed in Jul 2025
Family
2 review
6.5/10
Posted on Aug 11, 2025
I wouldn't recommend cause felt the place was dirty though the location is good the place itself didn't have the hype. The lifts jam up as there are only B4 serving 50 floors.
Alen Thien
Premium Suite With 2 Queen Beds
Stayed in Jun 2025
Family
1 review
3.5/10
Posted on Jul 25, 2025
Waiting for lift more than 30miniuts and alot people just jump q event u already q for long time…will not stay here again
Guest User
Premium Suite With 2 Queen Beds
Stayed in May 2025
Family
1 review
7.5/10
Posted on Jun 16, 2025
Place was good but toilet have only 1 hook to hang clothes,guest was 3 but put only 2 slippers have iron but no adopter so cannot use it.
Response from Property: Thank you for your feedback. We’re glad you enjoyed the stay. Please note that our customer service team and reception are available 24 hours a day, and we would have been more than happy to assist you and provide any missing items if we had been informed during your stay. Your feedback is valuable, We hope to have the opportunity to welcome you again soon.
Guest User
Honeymoon Suite
Stayed in Jun 2025
Couple
5 review
3.5/10
Posted on Jul 25, 2025
Staff not polite at all. Ironing equipment non existent. Worn out and old slippers.
Guest User
Deluxe Family Suite
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 14, 2025
"I had a wonderful stay at this hotel! The staff were incredibly welcoming and helpful throughout my visit. The rooms were clean, comfortable, and well-maintained. I especially appreciated the peaceful atmosphere and the excellent service. Highly recommended!"
Response from Property: Thank you for your kind words and wonderful feedback! We’re thrilled to hear that you enjoyed your stay with us. Our team takes great pride in providing a clean, comfortable, and welcoming environment for all our guests. We truly appreciate your recommendation and hope to welcome you back again soon!
Guest User
Cozy Suite With King Sofabed
Stayed in Apr 2025
Solo traveller
1 review
10/10
Outstanding
Posted on May 27, 2025
Nice Hotel Really liked it. I stayed there for one night but these time were enough to make me happy.
Response from Property: Dear Guest,Thank you so much for taking the time to share your wonderful feedback. We are thrilled to hear that your one-night stay brought you happiness—it’s always our aim to make every guest feel welcome and valued, even during a short visit.Your kind words motivate our team to continue delivering warm hospitality and exceptional service. Should your travels bring you back to the area, we’d be honored to welcome you again and make your next stay equally enjoyable (or perhaps even longer).Wishing you safe and happy journeys ahead!Warm regards,Guest Relations Team
Anonymous User
Deluxe Suite With Sofabed
Stayed in Dec 2024
Couple
1 review
9.0/10
Great
Posted on Jan 13, 2025
in love with the room
AV888
Deluxe Family Suite
Stayed in Jul 2024
Couple
32 review
7.0/10
Posted on Aug 7, 2024
If you coming with car i don’t recommend this apartment, they charged as 100 rm for night. Better take 5 star hotel with free parking! Also every time waiting lift taking at least 10-15 min . One things is good here washing machine, can cook. View nothing interesting inly if you go to 47 floor to the pool, where a lot of people, can’t swim , only watch, but view is nice to city center. 停车费一个晚上100 以当地货币。最后定五星级酒店比这里会便宜!47楼有游泳池都是人很多没发游泳。
Response from Property: Dear valued guest We are really sorry for your disappointment therefore i would to clarify that our instructions for parking is very clear and we do We inform our guests before their arrival of the parking instructions. The instructions are :Kindly use the visitors parking please take a ticket. •Before exiting please validate your ticket at the consignee at the lobby to receive a flat fee of 5RM.Thank you for kind understanding