We strongly advise you not to go to this Tropicana tower! (and the accommodations of Collective Haus, although the management of the reception in the lobby applies to all the studios...). The arrival at the reception is already chaotic. A simple guard will end up telling you that he can't do anything except "call Alma". This gives rise, in the afternoon, to feverish scenes where several travelers persist for a long time in the lobby trying to reach the person in charge of their accommodation (WhatsApp is king).... In short, be patient. The manager, once arrived, especially thinks about asking you for a deposit of 300 MYR. (this is the custom in many hotels in Malaysia, but it varies between 100 and 200 MYR: 300MYR is really high with the insecurity of not finding the manager also present during check-out) The tower (shared with the W hotel) is 53 floors high but, for two people, Collective Haus only gives you one single pass, yet essential to operate the elevators and go for example to the rooftop, very average, which closes at 10 p.m.) (my daughter, who went out without a pass, found herself stuck for a long time on the 44th floor, waiting for a manned elevator to stop on this floor and be able to help her) Let's move on. Ah, but now your WhatsApp is sending you military messages in the purest barracks style. Under penalty of a fine, it is therefore your responsibility to empty your trash can yourself. Okay, no problem. More annoying: a wardrobe containing an unappetizing sheet, a feeling of "not clean". Infinitely empty wardrobes, blocked sliding door, a total absence of bedside lamps, a few vague bags of bad tea (probably the cheapest of the cheapest) on the table. In short, we are far (in the case of Collective Haus) from the dream accommodation. And, at this price, opt instead for a hotel or a better managed residence. In short, Tropicana is not the Tropics.
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