18, Jalan Rahmat, Off, Jln Sultan Azlan Shah, Kuala Lumpur, 50350, MalaysiaView hotel details
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Guest Reviews of Leo Palace New Wing, WTC Kuala Lumpur
7.8/10
Good
581 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.2
Amenities7.6
Service7.9
Cleanliness7.7
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All reviews(581)
Positive reviews(534)
Reviews with photos/video(229)
Clean pool(87)
Great swimming pool(87)
Loved the view(30)
Too noisy(23)
Located in the city centre(16)
Has an infinity pool(12)
Perfect for families(7)
Many dining options(7)
Negative reviews(47)
Donna BRANNs
Superior Room 1 Queen bed
Stayed in Dec 2025
Couple
8 review
2.0/10
Posted on Feb 2, 2026
DO NOT STAY HERE! Stayed in better hostels, was made to feel very unwelcome upon check-in, we asked for two glasses in the evening and was made to feel we was an inconvenience, the receptionist was rude, aggressive and seems very unhappy to be working.
At 3am hammer drills started on a construction site right outside out windows.
The towels were dirty, the floor towel was almost brown.
Doors to all the rooms looked as though they had been broken into.
The area outside felt very unsafe and I was glad not to be there as a solo traveler.
Do not be drawn in by the title of this hotel…….there is NO NEW WING ! Or it’s reviews, as I’m sure no one would ever 5 star this.
We were booked in for 2 nights and checked out a night early…..to be fair, trip.com were amazing about this and refunded our second night, so I have absolutely no complaints about them
6/18
JeanneStephanie
Standard Room(No Window)
Stayed in Nov 2025
Solo traveller
1 review
8.0/10
Very good
Posted on Dec 29, 2025
Nice location. Bedroom is average, their bathroom smells and there is no soap by the sink. In the shower area, there is no container/ holder for the shampoo and body wash.
Erwan Majeed
Superior Room 2 Single bed
Stayed in Oct 2025
Travelling with friends
152 review
8.5/10
Very good
Posted on Nov 25, 2025
Arrived around 2pm and the checked in was smooth. Ample parking space around hotel. Room was good and cleanliness acceptable. Stay here due to attend concert in kl. Theres a few good food nearby hotel which make us easy.
Anonymous User
Standard Room(No Window)
Stayed in Sep 2025
Travelling with friends
10 review
10/10
Outstanding
Posted on Nov 2, 2025
This is my 2nd time booking here. So far all facilities were fully provided. Really satisfied with their service also.
boon22
Standard Room(No Window)
Stayed in Sep 2025
Solo traveller
57 review
4.0/10
Posted on Oct 11, 2025
Room not really clean, smells, and not even have any cloth hanger. Location wise is not as interesting for tourists.
Lorve
Superior Room 1 Queen bed
Stayed in Aug 2025
Family
118 review
8.0/10
Very good
Posted on Oct 10, 2025
Stay for family and work. Nice place and easy access to find food. Cendol durian are really awesome food and near to Bukit bintang.
Anonymous User
Superior Room 2 Single bed
Stayed in Sep 2025
Business traveller
2 review
6.5/10
Posted on Oct 27, 2025
Hotel place near public facilities.
However the room is dirty.
Pool dirty.
rambutan
Superior Room 1 Queen bed
Stayed in Sep 2025
Couple
66 review
8.5/10
Very good
Posted on Dec 6, 2025
near convocation hall got swimming pool nice view and free parking
Habibursumon
Superior Room 2 Single bed
Stayed in Dec 2025
Family
7 review
10/10
Outstanding
Posted on Feb 5, 2026
Good place.
Adli Husaini
Standard Room(No Window)
Stayed in Sep 2025
Solo traveller
59 review
8.0/10
Very good
Posted on Oct 4, 2025
good place to stay. near to the publick transport lrt and sunway putra mall
Guest User
Superior Room 2 Single bed
Stayed in Jan 2026
Solo traveller
1 review
2.0/10
Posted on Mar 2, 2026
Terrible smell, oh my goodness! The lobby stinks, and the room has a strong, unpleasant odor. It was absolutely unlivable. We barely made it through one night and checked out immediately the next day. The room felt old, and the bad smell kept me from sleeping well all night. Definitely do NOT stay here.
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Ezuan mohd abd
Standard Room(No Window)
Stayed in Aug 2025
Couple
14 review
10/10
Outstanding
Posted on Sep 22, 2025
Nice hotel,with great hospitality service..the swimming pool view is nice
Anonymous User
Standard Room(No Window)
Stayed in Jun 2025
Couple
21 review
9.5/10
Amazing
Posted on Jul 26, 2025
Overall berbabloi ..
Parking : First come first serve
Staff : Semua ok2 cuma ada la seorang tu shift malam lelaki agak ketat muka ..cakap tak pandang langsung
Kebersihan : Cun
Malam ada food court dekat lorong belakang