Bintang Collectionz Hotel

Bintang Collectionz Hotel Reviews

Bintang Collectionz Hotel

68, Jalan Bukit Bintang, Kuala Lumpur, 55100, MalaysiaView hotel details
Bintang Collectionz Hotel
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Guest Reviews of Bintang Collectionz Hotel

8.8/10
Very good
621 reviews
Verified reviews
Location9.3
Amenities8.4
Service8.6
Cleanliness8.9
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All reviews(621)
Positive reviews(592)
Reviews with photos/video(212)
Easy to get around(44)
Convenient for shopping(42)
Located in the city centre(41)
Average sound insulation(27)
Well designed(22)
Friendly front desk staff(12)
Loved the view(6)
Awesome gym(6)
Negative reviews(29)
Anonymous User
Classic Double Room
Stayed in Sep 2026
Couple
5 reviews
10/10
Outstanding
Posted on Oct 6, 2026
The hotel is conveniently located near the city area, with Pavilion just about a 10-minute walk away. There are also plenty of other shopping malls nearby, as well as lots of food choices right downstairs, so getting around and finding food was very convenient. One thing I really appreciated was how accommodating the hotel was when we encountered issues with our original room. They arranged for us to change to another room, which I really appreciated. However, there were some issues with the room. We stayed on the highest floor, and during a heavy downpour, there was water leakage from the wall below the window. The air-conditioning in that room also wasn’t very strong, which made the room less comfortable than expected. On the positive side, the housekeeping team was excellent. They were friendly, nice, and attentive, and their service was definitely one of the highlights of our stay. Overall, the hotel has a great location and friendly staff, but I hope the leakage and air-conditioning issues can be addressed to improve the guest experience.
Response from Property: Dear Guest,Thank you very much for your detailed feedback. We’re pleased to hear that you enjoyed our convenient location, with Pavilion, shopping malls, and a wide variety of food options nearby. We’re also glad that our team was able to assist with changing your room when you encountered an issue, and we truly appreciate your kind compliments regarding our housekeeping team.We sincerely apologize for the inconvenience caused by the water leakage during the heavy rain and the air-conditioning issue in your room. We understand how these issues affected your comfort, and we will share your feedback with our maintenance team for further inspection and necessary action.Thank you again for your valuable feedback and for recognizing the efforts of our housekeeping team. We hope to have the opportunity to welcome you again and provide you with a more comfortable experience.Warm regards,Samuel LowHotel Manager
salboui
Classic Double Room
Stayed in Aug 2026
Solo traveller
2 reviews
9.0/10
Great
Posted on Sep 28, 2026
Great location and a very comfortable stay! The room was comfortable and had everything I needed. The hotel is right in the middle of the buzz, which made it really easy to explore Kuala Lumpur and get around to the main areas. There are plenty of restaurants, shops and cafes nearby, making it a very convenient base for discovering the city. Overall, a great place to stay in KL. I would definitely stay here again! ✨
Response from Property: Dear Salboui,Thank you very much for your wonderful and detailed feedback! We’re delighted to hear that you enjoyed your comfortable room, convenient location, and easy access to the many restaurants, shops, and cafés nearby.We’re especially happy to know that our location made it easy for you to explore Kuala Lumpur and that you would consider staying with us again. We truly appreciate your support and look forward to welcoming you back!Warm regards,Samuel LowHotel Manager
Toem Satya
Classic Double Room
Stayed in Aug 2026
Solo traveller
7 reviews
9.5/10
Amazing
Posted on Sep 26, 2026
Hotel clean and nearly shopping mall like Pavilion, night market. And easy to find food. One more thing just 1k from hotel to popular market in town. I really enjoy with my staying at Bintang Collectionz hotel 🥰. Next time I will come again.
Response from Property: Dear Satya,Thank you very much for your wonderful feedback! We’re delighted to hear that you enjoyed our clean hotel and convenient location, with easy access to Pavilion, the night market, and a wide variety of food options.We’re especially happy to know that you enjoyed your stay at Bintang Collectionz Hotel and plan to visit us again. We truly appreciate your support and look forward to welcoming you back soon! 🥰Warm regards,Samuel LowHotel Manager
Anonymous User
Standard Twin Room
Stayed in Aug 2026
Business traveller
10 reviews
8.5/10
Very good
Posted on Sep 12, 2026
The accommodation was good for sleeping, no issues. It's close to tourist attractions and shopping is convenient.
Original textTranslated by Google
6/7
Response from Property: Dear Guest,Thank you very much for your kind feedback! We’re pleased to hear that you had a comfortable stay and enjoyed our convenient location near tourist attractions and shopping areas.We truly appreciate your support and look forward to welcoming you again soon!Warm regards,Samuel LowHotel Manager
Anonymous User
Standard Twin Room
Stayed in Jul 2026
Family
1 reviews
8.5/10
Very good
Posted on Aug 31, 2026
Good location,but early check in got RM 50 charges, next time will consider no check in early
Response from Property: Dear Guest,Thank you for your feedback! We’re pleased to hear that you enjoyed our good location.We understand your concern regarding the RM50 early check-in charge. Please note that early check-in is subject to room availability and an additional fee applies when a room is made available before our standard check-in time.We appreciate your understanding and hope to welcome you again soon!Warm regards,Samuel LowHotel Manager
Jenny Ting Siew Ing
Classic Double Room
Stayed in Jul 2026
Business traveller
4 reviews
10/10
Outstanding
Posted on Aug 16, 2026
It’s clean and tidy~ thou too much mirror in a room. Would recommend the owner to consider removing those big mirror beside beds. Otherwise overall the hotel is super good and convenient.
Response from Property: Dear Jenny,Thank you very much for your kind feedback! We’re delighted to hear that you found our hotel clean, tidy, and convenient.Regarding the mirrors beside the beds, they are part of our hotel’s special room design and overall interior concept. However, we truly appreciate your feedback and will keep your suggestion in mind.Thank you for your recommendation and support. We look forward to welcoming you again soon!Warm regards,Samuel LowHotel Manager
Guest User
Standard Twin Room
Stayed in Jul 2026
Family
2 reviews
10/10
Outstanding
Posted on Aug 18, 2026
The service was excellent; they even knocked on my door to remind me that I hadn't closed it properly one evening, which I really appreciated. The hotel's location is perfect for shopping and getting around the city center. Breakfast was delicious, and it's very close to the Twin Towers.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you very much for your wonderful feedback! We’re delighted to hear that you enjoyed our excellent service and convenient location for shopping and exploring Kuala Lumpur.We’re especially glad that our team’s attentiveness in ensuring your room door was properly secured made you feel cared for during your stay. It’s also wonderful to know that you enjoyed our breakfast and found the hotel conveniently located for visiting the Twin Towers.Your kind words mean a lot to our team, and we look forward to welcoming you again soon!Warm regards,Samuel LowHotel Manager
erolen roeun
Standard Twin Room
Stayed in Jul 2026
Couple
4 reviews
10/10
Outstanding
Posted on Aug 17, 2026
We Love the area located in many food area and malls. Night time will be crowded with local and tourists. The service for check in and check out was great for us. We have a luggage storage for us in case of early check in and early check out before flight which is convenient for us. The small is kinda small for us. We got the twin bed and didn’t realize there’s no window which is kinda suffocated a bit for me to sleep with air-con and now air venter at night. But overall, nice room, quiet and clean.
Response from Property: Dear Guest,Thank you very much for sharing your detailed feedback! We’re delighted to hear that you enjoyed our convenient location, smooth check-in and check-out service, and luggage storage facilities.We’re also pleased that you found the room quiet and clean. We understand your concern regarding the room size and the windowless Twin Room, and we appreciate you sharing your experience with us.Your feedback is valuable to us as we continue to improve our guests’ comfort. We hope to have the pleasure of welcoming you back again in the future!Warm regards,Samuel LowHotel Manager
FARAH N.A
Standard Twin Room
Stayed in Jul 2026
Solo traveller
5 reviews
10/10
Outstanding
Posted on Aug 10, 2026
2nd time stay at this hotel and i just love how this hotel worth the money. Easy check in, clean room & there are restaurants at ground floor
Response from Property: Dear Farah,Thank you so much for choosing to stay with us for the second time! We’re delighted to hear that you enjoyed the easy check-in, clean room, and convenient restaurants on the ground floor.Your continued support means a lot to us. We look forward to welcoming you back for your next stay!Warm regards,Samuel LowHotel Manager
b.bgirlk
Classic Double Room
Stayed in Jun 2026
Couple
7 reviews
10/10
Outstanding
Posted on Jul 27, 2026
Loved it! The accommodation was clean and smelled great. Excellent location, close to two BTS lines and plenty of food options.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for your wonderful feedback. We are delighted to hear that you loved your stay, enjoyed our clean and fresh accommodation, and appreciated our excellent location with easy access to public transport and nearby dining options.We truly appreciate your support and look forward to welcoming you back again soon.Kind regards,Samuel LowHotel Manager
ScottyC
Deluxe King Room
Stayed in Jun 2026
Couple
13 reviews
10/10
Outstanding
Posted on Jul 19, 2026
Amazing hotel and location. really friendly staff. Bed was comfortable with good pillows and a/c. The Hamburger restaurant downstairs is top shelf!
Response from Property: Dear Guest,Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our excellent location, comfortable room, friendly staff, and the restaurant downstairs.We truly appreciate your kind words and look forward to welcoming you back again soon.Kind regards,Samuel LowHotel Manager
PJLow
Deluxe Twin Room
Stayed in Jun 2026
Family
18 reviews
10/10
Outstanding
Posted on Jul 18, 2026
We like the location, it’s so convenient to get around. Nearby to mny eateries & shopping area. Hotel staffs very friendly& helpful, especially reception lady call Lyn. She tell us take MRT to TRX only one stop rather than take Grab. When we need Grab to Chinatown we ask her for help to put in the location for us on our Grab etc..
Response from Property: Dear Low,Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our convenient location, nearby eateries and shopping areas, and the friendly service from our team.We are especially pleased to hear your kind words about Lyn. We will be sure to share your compliments with her, and she will be delighted to know that her assistance made your stay even more enjoyable.We truly appreciate your support and look forward to welcoming you back again soon.Kind regards,Samuel LowHotel Manager
Anonymous User
Deluxe King Room
Stayed in Jun 2026
Business traveller
2 reviews
9.0/10
Great
Posted on Sep 21, 2026
Location is just next to Alor Street, which got many local food stall with varity or food.
Response from Property: Dear Guest,Thank you very much for your kind feedback! We’re delighted to hear that you enjoyed our convenient location next to Jalan Alor, with its wide variety of local food stalls.We truly appreciate your support and look forward to welcoming you again soon!Warm regards,Samuel LowHotel Manager
Travel with Jun
Standard Queen No Window
Stayed in Jun 2026
Business traveller
6 reviews
10/10
Outstanding
Posted on Jul 9, 2026
Hotel very clean and new . Parking is at behind the hotel . Per entry RM 20 . Car can parked and take the MRT public transport , very convenient , 2 mins walk to station .
Response from Property: Dear Guest,Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our clean and modern hotel, convenient parking, and easy access to the MRT station.We truly appreciate your support and look forward to welcoming you back again soon.Kind regards,Samuel LowHotel Manager
QueenieChin
Classic Double Room
Stayed in Jul 2026
Couple
17 reviews
8.5/10
Very good
Posted on Sep 4, 2026
very convenient location at bukit bintang. Near to MRT / LRT station.
Response from Property: Dear Chin,Thank you very much for your kind feedback! We’re delighted to hear that you enjoyed our convenient location in Bukit Bintang and found it easy to access the MRT and LRT stations.We truly appreciate your support and look forward to welcoming you again soon!Warm regards,Samuel LowHotel Manager