Hotel 99 Sri Petaling (Bukit Jalil) Reviews

Response from Property: Thank you for your feedback. We regret the maintenance issues you encountered and will address them to improve our facilities. Glad to hear you found the room comfortable otherwise. We appreciate your stay and hope to serve you better in the future.

Response from Property: Thank you so much for taking the time to leave us a review! We are thrilled to hear that you found our location convenient for concert-goers and that you enjoyed the spaciousness of your room. We truly appreciate your feedback regarding parking, and we understand how it can be challenging to find public parking during busy times. We're happy to hear that the nearby private parking option worked well for you. It's also great to know that you enjoyed our food variety, no matter the time of day. We hope to welcome you back soon for another great stay!

Response from Property: Thank you for your positive feedback and great rating! We’re glad to hear that you enjoyed our location and found the cleanliness to your satisfaction. We strive to offer a convenient and comfortable stay for all our guests.We hope to welcome you back to Hotel 99 Sri Petaling soon!

Response from Property: Thank you for taking the time to share your thoughts. We appreciate your feedback and are happy to hear that you found our staff to be friendly and helpful. We're proud of our team, and it's great to know their efforts made a positive impression on you.That said, we're sorry to hear that your overall experience didn’t quite meet your expectations. We understand that the cleanliness, amenities, and service could have been better, and we will certainly take your comments into account as we work to improve these areas. Our goal is to provide a more consistently enjoyable experience for every guest, and your feedback helps us do just that.We hope to have the opportunity to welcome you back in the future and provide a more satisfying stay.Thank you again for your valuable feedback.

Response from Property: We sincerely apologize for the experience you had. Cleanliness and comfort are our top priorities, and we will address the issues you've raised regarding the toilet, bedding, and noise. Thank you for your feedback, and we will work on improving these aspects for our future guests.

Response from Property: Thank you for your feedback. We take safety seriously and will look into your suggestion regarding the slippery toilet floor. We appreciate your input and hope to welcome you again soon!

Response from Property: Thank you for your feedback! We're glad you found the location convenient, with lots of restaurants nearby, and that the room was neat and clean. We also appreciate your understanding of the price for a one-night stay. We apologize for the noise from the pub next door and will work on finding ways to improve this for our guests. We hope to welcome you again soon!

Response from Property: We're deeply sorry for your experience and understand your concerns. Please be assured that we do not in any way condone or support any criminal activities such as ************. Kindly note that our hotel is located next to a pub and a Thai restaurant, and the individuals you saw could have been patrons of the pub simply standing and waiting. We take your feedback seriously, but please note that we do not offer refunds based on speculation and accusations of this nature. We will continue to work on ensuring a safe and comfortable environment for all our guests.

Response from Property: Thank you for your feedback. We're glad you found the location appealing for young travelers. The lively atmosphere at night is due to a neighboring property, and we understand it may not suit everyone. We appreciate your perspective and hope to welcome you again for a more comfortable stay.

Response from Property: Glad you found the location convenient with plenty of food choices around. While there is a bar nearby, noise levels can vary, and many guests still have a comfortable stay. We appreciate your feedback and look forward to welcoming you again!

Response from Property: Thank you for your feedback. We're sorry to hear about the delay during check-in and apologize for the inconvenience caused. We'll take steps to ensure there's always someone available to assist guests promptly. We appreciate your understanding and hope to provide a better experience next time.

Response from Property: Thank you for the perfect rating! We’re so glad to hear you had a great stay with us. We truly appreciate your support and hope to welcome you back soon!

Response from Property: Thank you for sharing your detailed feedback. We're glad to hear you appreciated the cleanliness, surroundings, and service during your stay. However, we're truly sorry to learn about the challenges you faced with parking and Wi-Fi.We understand how frustrating limited parking can be, especially during peak times, and we are actively exploring solutions to improve the parking situation.We also apologize for the issues with the Wi-Fi connection. We’re aware that reliable internet access is essential, and our team is currently working on upgrades to improve the speed and stability of our Wi-Fi service.Your comments are invaluable in helping us improve, and we hope to have the opportunity to provide a more seamless experience during your next visit.Thank you again for your feedback, and we look forward to welcoming you back soon.

Response from Property: Thanks for staying with us. We appreciate your feedback