To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.1
Amenities7.7
Service7.4
Cleanliness7.8
Filter by:
Sort by:
All reviews(858)
Positive reviews(725)
Reviews with photos/video(286)
Clean pool(134)
Great swimming pool(134)
Loved the view(75)
Charged extra fees(41)
Has an infinity pool(21)
Located in the city centre(15)
Luggage delivery service(12)
Has facilities for children(9)
Negative reviews(133)
Lali Gviniashvili
Two Bedroom Suite
Stayed in Feb 2026
Travelling with friends
15 review
10/10
Outstanding
Posted on Mar 7, 2026
It was a pleasant stay in this hotel. Rooms were very big, beds comfortable and clean.
The hotel also has a pool, but you have to pay 25rm and it’s single entry, but water was so good and clear.
There is a metro station nearby, around 9-10 mins walk from the hotel, so the location is also convenient.
Anonymous User
Family Room
Stayed in Feb 2026
Travelling with friends
1 review
4.5/10
Posted on Mar 3, 2026
SO BAD not recommend to stay here
1. The hotel changed our room type without any mention, we found it after we check in. Cuz they said that they were out of this room type and then they changed our room without any earlier mention.
2. Since we booked 2 king size beds cus we have 4 people to stay, one of us have to sleep on the sofa.
3. One of the reason that we choose this hotel is because it guaranteed that it is a 100% non-smoking property but the room is full of smoke smell.
4. One of the counter service was terribly rude, she just simply gave us the room key and a card but without telling us the use of the card. Since we were the first time stayed in this hotel, we didn't know the use of the card and be taught by a guard, not the counter.
5. We have three air-conds but two were broken, we had to wait for the next day morning for the repair since the technician was not around even though we found this problem at 5pm only.
Lucawanderlust
Deluxe King Studio
Stayed in Jan 2026
Travelling with friends
2 review
6.5/10
Posted on Mar 2, 2026
Nice place even if they have to solve some issues. Amazing pool, which is not included (5€ aprox)
Anonymous User
Deluxe King Studio
Stayed in Jan 2026
Family
11 review
8.0/10
Very good
Posted on Feb 21, 2026
Pleasant stay with families, but the room assigned not Klcc view, kids with a bit disappointed
Ankh-Erdene
Deluxe King Studio
Stayed in Jan 2026
Couple
15 review
5.0/10
Posted on Feb 7, 2026
Location is nice. But their front desk stuff was rude to us. I would never recommend this place since there is a plenty of similar ones.
Khahliso
Deluxe Twin Studio
Stayed in Jan 2026
Solo traveller
14 review
10/10
Outstanding
Posted on Feb 8, 2026
I always have an amazing stay at the hotel. It’s a home away from home. So welcoming, right in the city center, the views from the top are spectacular. Easy to locate and the pool is one of the best pools I have seen in my entire life. I highly recommend. 🌸🫰🏻
Melanyyyy04
Deluxe King Studio
Stayed in Dec 2025
Travelling with friends
29 review
7.5/10
Posted on Jan 28, 2026
The rooms are okay but they should work on their customer service more. The pool area is nice .
2004Yan
Deluxe Twin Studio
Stayed in Dec 2025
Travelling with friends
34 review
9.7/10
Amazing
Posted on Mar 7, 2026
Overall, it was a great stay and excellent value for money. The room came with a washing machine and dryer, and the shower area in the bathroom was a sunken design. The only downside was a slight smell. Everything else was fine. There's an infinity pool with views of the Petronas Towers, but it's not free. Since I later moved to a closer hotel, I didn't get to take photos at this hotel's infinity pool.
Original textTranslated by Google
6/9
Anonymoussssss
Deluxe King Studio
Stayed in Dec 2025
Solo traveller
153 review
3.5/10
Posted on Jan 13, 2026
Quite disappointing, it looks better than it was On the pictures and the fridge didn’t work, It was broken and smelled bad
Karo8
Deluxe King Studio
Stayed in Jan 2026
Solo traveller
10 review
8.5/10
Very good
Posted on Mar 8, 2026
Nice view, I didn’t like around because there’s nothing to see or walk in
Leegan’s
Apartment With Lake View
Stayed in Nov 2025
Business traveller
2 review
10/10
Outstanding
Posted on Jan 3, 2026
Highly recommend this hotel! Clean rooms, friendly staff, and a great atmosphere. The location is unbeatable—walking distance to everything we needed. 5/5 stars!"
Response from Property: Dear Guest, thank you for your outstanding review and recommendation. We’re thrilled you enjoyed your stay. Your kind words mean a lot to us, and we look forward to welcoming you back!
Gayathri Edwards
One Bedroom Apartment
Stayed in Nov 2025
Solo traveller
2 review
5.5/10
Posted on Dec 20, 2025
Room was comfy enough for a short stay of 2 nights. However, from the moment of check-in, there was a “sewage smell” in the bathroom - not sure where it was coming from but my hunch thinks it’s the sink. Also, simple amenities such as hand wash soap and floor cloth was not provided for the bathroom. Note that it’s not close to city centre. Floor was also slightly “dusty” for some reason.
Oliver Bams
Two Bedroom Suite
Stayed in Nov 2025
Family
7 review
10/10
Outstanding
Posted on Dec 18, 2025
This apartment is very nice and highly suitable for families. The space is comfortable, well maintained, and clean, making it ideal for both short and long stays. The rooms are spacious enough for family members to relax without feeling crowded.
The facilities are complete and functional, and the overall environment feels safe and family friendly. Its location is also convenient, with easy access to nearby shops, dining options, and essential amenities.
Overall, this apartment offers good value for money and is a great choice for families looking for a comfortable and pleasant place to stay.
Response from Property: Dear Guest, thank you for your outstanding review! We’re delighted to know you found our apartments spacious, clean, and family‑friendly, with facilities and location that added comfort to your stay. It’s wonderful to hear that you felt safe and enjoyed the convenience of nearby shops and dining. We look forward to welcoming you and your family again at Mana-Mana Suites.”
Mendy Thinn
Deluxe Twin Studio
Stayed in Nov 2025
Travelling with friends
1 review
7.0/10
Posted on Jan 2, 2026
Service was nothing special.I found some cockroaches at the bathroom.Must do more pest control.
Response from Property: Dear Guest, thank you for sharing your feedback. We regret that your experience was affected by pests in the bathroom and that our service did not meet expectations. Please be assured that we take this matter seriously and will strengthen our pest control measures and staff attentiveness. Your comments are valuable in helping us improve, and we hope to welcome you back for a better stay.
Guest User
Deluxe Studio
Stayed in Nov 2025
Solo traveller
1 review
8.0/10
Very good
Posted on Dec 15, 2025
Manage to contact he counter for late check in due to traffic delays. The staff are helpful and can converse in English. Location is very centralised to Berjaya times sq. Only downside is not much food choices around the area. Only Macs. Good thing there’s grab deliver
Response from Property: Dear Guest, thank you for your kind review. We’re glad our staff could assist with your late check-in and that you found the location convenient near Berjaya Times Square. We appreciate your feedback on nearby dining options and are happy Grab delivery added convenience. We look forward to welcoming you again at Mana-Mana Suites.