The RuMa Hotel and Residences
Select date
-
Select date
1 night
The RuMa Hotel and Residences

Explore The RuMa Hotel and Residences, a 5-star option in Kuala Lumpur. Rated 9.4/10 by 1289 guests, it offers excellent value for money, with prices starting from £123.

Check-In & Check-Out

Check-in from 15:00

check-out until 12:00

Nearby Attractions

Kuala Lumpur City Centre Park: 0.32km from the hotel

Kuala Lumpur Convention Centre: 0.17km from the hotel

Aquaria KLCC: 0.17km from the hotel

Amenity Highlights

Leisure: Swimming Pool, Massage Room, and Fitness Room

Pets are not allowed.

Breakfast style: Western,Chinese,American,Asian

Food & Drink: Room Service, Snack Bar, Restaurant, Bar, Lobby Bar

The RuMa Hotel and Residences

Certified Sustainable
No. 5 of Instagrammable Hotels in Kuala Lumpur
Show on map
We Price Match
Highlights
Varied breakfast
Free parking
Great views
Airport pick-up available
Comfy rooms
Show more
Amenities
All amenities
Property Description
Show more
The hotel is great. The staff are friendly and helpful. It’s definitely a hotel you should try.
Surroundings
Metro: Conlay
(490m)
Metro: Raja Chulan
(680m)
Airport: Sultan Abdul Aziz Shah Airport
(28.9 km)
Airport: Kuala Lumpur International Airport
(59.6 km)
Train: Ampang Park
(1.2 km)
Train: Dang Wangi Station
(1.8 km)
View on map
7

Deluxe King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
6

Corner Studio City View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
10

Corner Studio Twin Tower View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
8

Grand King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
8

Grand Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Details
Check Availability
6

Grand Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
12

Deluxe Suite KLCC View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
7

Deluxe Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Details
Check Availability
3

Grand Studio KLCC View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Hide Room Types

26 guests in a row gave their stay a positive rating.
Average for similar properties in Kuala Lumpur
Most Mentioned
Review summary
Powered by AI
Location: The hotel boasts a prime location, conveniently situated within walking distance to Pavilion KL and other major landmarks like KLCC. Guests appreciate its accessibility to shopping and dining options, while still offering a peaceful retreat away from the bustling city.(based on 341 reviews)
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
February 5, 2026
I originally booked the Hilton, but then switched to The RuMa Hotel. The hotel entrance is quite discreet, almost unnoticeable. However, once you enter the lobby, the staff are incredibly warm and welcoming. You don't even need to stand or sit at the front desk to check in; they bring you a unique welcome drink while you relax, and then come to you with the forms. The room design is a mix of French and Japanese styles, which is quite unusual. There were two strange, very old, elongated wooden objects in the room, and even the staff didn't know what they were for, only that every room has them. The breakfast was excellent – you can order à la carte, and the restaurant is divided into several smaller, very quiet sections. I loved the relaxing atmosphere for breakfast. Getting a taxi to the Petronas Towers from the hotel is quick and easy, and Pavilion is just a short walk away, which is very convenient.
Original TextTranslation provided by Google
Z‍a‍k‍i‍e‍r‍d
February 1, 2026
We had a wonderful stay at The RuMa Hotel and Residences. Every aspect of the experience was met and honestly exceeded our expectations. The hotel’s design is beautiful: modern, warm, and quietly luxurious without feeling overly flashy. The room was spotless, comfortable, and very well thought out, with excellent soundproofing and a relaxing vibe that made it easy to rest after a busy day. Small details made a big difference, the water pressure is amazing and the hot water stays stable (no sudden temperature changes), which made showers genuinely enjoyable. What truly stood out was the service. The team was attentive, polite, and proactive, always ready to help, and they made us feel genuinely welcomed throughout the stay. Location-wise, it’s super convenient, especially if you’re heading to KLCC. Easy access while still feeling peaceful and not chaotic. Overall: great comfort, great service, great atmosphere. We’ll definitely be back and would recommend The RuMa to anyone visiting Kuala Lumpur.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 27, 2026
Finally got to stay in my dream room! The blend of Nanyang charm and modern simplicity is just perfect, and every design detail in the room shows such thoughtful touches. It's truly excellent. When I needed a handbag to go shopping during the day, the front desk was incredibly helpful and provided one.
Original TextTranslation provided by Google
B‍e‍n‍p‍a‍o‍d‍e‍C‍C‍j‍i‍a‍n‍g
January 31, 2026
The staff were all wonderful, and we had a lovely 3-day stay. The breakfast was plentiful, and all the egg dishes were fantastic. We arrived past midnight on the first day, and they quickly showed us to our room – the service was incredibly prompt! The minibar being complimentary was a thoughtful touch.
Original TextTranslation provided by Google
N‍o‍r‍a‍i‍m‍i‍ ‍N‍a‍f‍i‍a‍h
January 16, 2026
One night stay but full of enjoyment and satisfaction! Kudos to all the teams for giving me and my husband 5 star service throughout our stay! Thumbs up to Shah the bellman for the amazing service to us! The room was cozy and super comfortable. Amenities were enough for us and the facilities also great! The breakfast also top notch and delicious! Love the vibe the atmosphere the ambience here at The RuMa! DEFINITELY will come again in future !
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 24, 2026
The hotel's location is excellent, just a 7-8 minute walk to Pavilion shopping mall. The breakfast was superb, and the hotel's design is very unique and stylish. However, some in-room facilities were inconvenient to use. For example, the chairs, though good-looking, were uncomfortable to sit on. The air conditioning vent made a lot of noise and couldn't be turned off. Despite these minor issues, the service was great, and I would still recommend staying here.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 23, 2026
Our stay at this hotel was an absolutely exceptional experience. From the very first moments, you can feel that this place is designed with comfort and true luxury in mind. The location of the hotel is perfect — ideal both for relaxation and sightseeing. The property itself impresses with its aesthetics, elegant design, and attention to every detail. The swimming pool is a true oasis of relaxation — clean, well maintained, and very comfortable. The rooms are spotlessly clean, beautifully decorated, and extremely pleasant. It is clear that great care is taken with both hygiene and aesthetics. Daily housekeeping is of the highest standard, and the housekeeping staff are kind, discreet, and very helpful. What truly sets this hotel apart, however, is the service — absolutely outstanding. From the luggage attendants, to the waiters, to the entire restaurant team, everyone is polite, warm, smiling, and always willing to help. The breakfasts are wonderful: varied, fresh, perfectly prepared, and served in a very pleasant atmosphere. This is a place where you truly feel well taken care of, not just like a guest, but genuinely welcomed. The combination of professionalism and sincere kindness makes the stay unforgettable. Thank you to the entire team for the exceptional service and for making our stay so special.
L‍i‍u‍l‍a‍n‍g‍m‍a‍o‍d‍e‍x‍i‍a‍o‍y‍u‍0‍h‍o‍u
January 28, 2026
The location is excellent! You can walk to KLCC and Pavilion. There's a fountain diagonally opposite, which is the aquarium. This spot is a hub – you can take the underground pass to KLCC or the overhead walkway to Pavilion. The hotel itself has a fantastic design, and it's very clean.
Original TextTranslation provided by Google

Certified Sustainable

This property has been certified as sustainable by Vireo to the GSTC Criteria

Services & Amenities

SEVEN Lobby Bar
Style: A la carte
Cuisine: International
Open for: Cocktails
Dining options: Reservations available
Business hours: [Mon - Sun] 10:00-23:59
The LIBRARI
Style: A la carte
Cuisine: International
Open for: Afternoon tea
Dining options: Reservations available
Business hours: [Mon - Sun] 10:00-23:59
SANTAI Pool Bar and Lounge
Style: A la carte
Cuisine: International
Open for: Brunch, Lunch, Dinner, Cocktails
Dining options: Reservations available
Business hours: [Mon - Sun] 10:00-23:59
ATAS
Style: A la carte, Buffet
Cuisine: International
Open for: Breakfast, Brunch, Lunch, Dinner
Dining options: Reservations available
Business hours: [Tues - Sun] 12:00-14:30, 18:00-22:00
Notice: The amenity will be closed during your selected stay dates. Please contact the hotel in advance for details.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

To check-in, contact the property in advance.At the same time, please provide your check-in time

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
CuisineWestern, Chinese, American, Asian
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
AgeFee
Children 4 years old and under
Free
Children 5–11 years old
MYR 67.00 (approx. £12.52) per person
Children 12–17 years old
MYR 133.00 (approx. £24.86) per person
Adult
Buffet:MYR 133.00 (approx. £24.86) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of MYR 300.00 (approx. £56.06) is charged.
Deposit Payment MethodsThis property accepts credit cards, debit cards, third party payment services and cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Legal information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
Show All

Property Description

  • Opened: 2018
  • Number of Rooms: 253
Phone:+60-3-27780888
Email:reservations@theruma.com
Located just steps away from the Petronas Twin Towers, Suria KLCC, and Pavilion Kuala Lumpur, The RuMa Hotel and Residences is an urban sanctuary that redefines Malaysian luxury — expressed through design, service, and cuisine. Recognised with One MICHELIN Key 2025 for its exceptional hostmanship, the hotel’s 253 elegantly appointed rooms and suites blend local character with modern comfort, offering a tranquil sense of home in the heart of the city. Guests can indulge in refined Malaysian flavours at ATAS, unwind over handcrafted cocktails at SEVEN Lobby Bar, savour locally inspired afternoon tea at The LIBRARI, or bask by the infinity pool at SANTAI Pool Bar and Lounge. The sixth-floor UR SPA and 24-hour fitness centre provide a serene retreat above the city, while the hotel’s versatile event spaces — designed for intimate gatherings, private celebrations, and corporate occasions — embody The RuMa’s hallmark of genuine warmth, quiet sophistication, and a deep sense of place that makes every moment truly memorable.

You might be wondering

What landmarks are close to The RuMa Hotel and Residences?

Nearby attractions to The RuMa Hotel and Residences include Aquaria KLCC, only 170m from your search (straight-line distance) away.

Does The RuMa Hotel and Residences have a swimming pool?

Yes, The RuMa Hotel and Residences has a pool.

Does The RuMa Hotel and Residences provide breakfast?

Yes, guests at The RuMa Hotel and Residences can enjoy breakfast during their stay. Breakfast option(s): Western, Chinese, American, Asian.

Are pets allowed at The RuMa Hotel and Residences?

No, pets are not allowed at The RuMa Hotel and Residences.

What are the check-in and check-out times at The RuMa Hotel and Residences?

Check-in at The RuMa Hotel and Residences is from 15:00 and check-out is by 12:00.

Which airport is closest to The RuMa Hotel and Residences?

The nearest airport is Sultan Abdul Aziz Shah Airport, just about 33 mins from hotel by car (28.9 km) away.

How much does it cost to stay at The RuMa Hotel and Residences?

Prices at The RuMa Hotel and Residences may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

About This Property

Nearest AirportSultan Abdul Aziz Shah Airport
Distance to Airport29.12KM
Nearest Train StationAmpang Park
Distance to Train Station1.22KM
Nearest Metro StationConlay
Distance to Metro Station0.49KM
Average Price FromGBP261
Hotel Star Rating5