THE FACE Suites Hotel

We stayed at The Face Suites for 3 days and 2 nights with our two kids and overall it was a pleasant experience. The suite was very spacious and family-friendly, giving the kids plenty of room to move around comfortably. One of the highlights was the bathroom, which came with a bathtub that was much larger than those typically found in most hotels. Our booking included breakfast. The breakfast buffet was served in another building, so guests need to walk across to enjoy their meal. However, the spread was good with a variety of choices and it is halal-certified. The rooftop swimming pool and bar were popular and often crowded, mainly because of the stunning city views. From the pool area, you can enjoy views of Merdeka 118 and, from certain angles, the iconic Petronas Twin Towers. The location is decent but it may be a bit far if you plan to walk to major attractions such as Suria KLCC or Pavilion Kuala Lumpur. Depending on your walking pace, it can take around 20 to 30 minutes on foot. One area that could be improved is the room and bathroom flooring. The floors were quite slippery, so I would recommend using the slippers provided by the hotel instead of walking barefoot. It felt like the floors could have been cleaned or scrubbed more thoroughly. Overall, The Face Suites is a great choice for families looking for a spacious stay with beautiful rooftop views and a good breakfast selection.

A service apartment with hotel services. Avoid weekend and traffics can be chaotic. Waiting for lifts can be disaster especially weekend crowds. Not all lifts are functioning.

Unfortunately, we only stayed for one night before heading to Malacca, and we truly wished we could have stayed a few more days. We booked a Deluxe Two-Bedroom Apartment with a kitchen at a very reasonable price. It provided plenty of space for our family of four, making it a comfortable choice for travelling with two children. One thing we absolutely have to mention is the bedroom. The room was wonderfully dark at night, and the bed was incredibly comfortable. We all had a fantastic night's sleep, which is exactly what every parent needs while travelling! The rooftop infinity pool was another highlight of our stay. The view was absolutely stunning. Although it was a little crowded at times, it was still a very enjoyable experience. We would definitely consider staying here again on our next visit to Kuala Lumpur.

We were self driving, so we did not use the public transportation. Saw a LRT not far from the hotel. The room is spacious and comfortable. However the lighting in the room could be brighter. The rooftop pool has a beautiful view but it was quite crowed during the holiday season.

Location very good, centre of everything, food & shopping, spacious room, clean & easy parking. Good breakfast variety choice & tasty. F&B staff very helpful. Overall happy

So clean and big room. For family and friends it will ideal.choice. trip.com give me a little discount. Also give some coins for inconvenience. Thanks u trip

Very comfortable and enjoyable stay. The hotel was clean, peaceful, and conveniently located. Highly recommended!

The room is spacious, clean and cozy. The pool view is awesome! Didn’t get to see the night view from pool, definitely will  go for a stay for the night view next time! Only that the breakfast area doesn’t have much option, food taste  normal.