Jalan Putra, Chow Kit, 50350 Kuala Lumpur, Wilayah Persekutuan, Kuala Lumpur, 50350, MalaysiaView Hotel Details
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Seri Pacific Hotel Kuala Lumpur Guest Reviews
4.4/5
Very Good
633 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(633)
Positive reviews(616)
Reviews with photos/video(225)
Convenient for shopping(73)
Delicious breakfast(59)
Perfect for business trips(24)
Loved the view(21)
Near mall(14)
Too noisy(8)
Comfortable bed(6)
Well designed(5)
Negative reviews(17)
Suliana Sulaiman
Deluxe King Room
Stayed in Dec 2024
Other
14 review
3.2/5
Posted on Jan 16, 2025
Mattress was hard. Small tv, Dusty room. Bathroom and toilet walls were mouldy. Friendly staff. Decided to stay only 1 night only as it's not like 5 star hotel service. Managed to get another 5 star hotel with better facilities and services
Anonymous User
Deluxe Twin Room
Stayed in Nov 2024
Solo travellers
16 review
4.7/5
Amazing
Posted on Jan 1, 2025
Location: In front of mall (sunway putra mall), easy access to mall, train.
Reception: during peak hours they open many counters, so you don't have to wait long in queue.
Room: spacious, clean and neat, love the pillow, well functioning aircond.
Bathroom & toilet: clean and neat, bathtub not functioning well, shower room (water heater not function too).
Ch___Y^Fruitz^_^
Deluxe Twin Room
Stayed in Nov 2024
Travel with friends
12 review
4.2/5
Very Good
Posted on Dec 29, 2024
✅ Location strategic: walking distance to Sunway Putra Mall&Hotel, LRT & MRT Station
✅ Parking fees; Rm5/ entry (as hotel guest)
✅ Welcome drink available
✅ Basic amenities available
✅ Room: Spacious, clean, comfort. Air-cond functioning well, water pressure okay but ONLY WATER HEATER NOT PROPERLLY FUNCTION.
(Credit to attandance Radna: tq for make the room cleanliness and tidy as you are 👍🏻)
50 - 50 (my opinion)
- BREAKFAST BUFFET: topup More varieties choices.
- MANAGEMENT for Team breakfast: To create more systematic arrangement, assign more staff especially in holiday season so guests no need to wait long time in crowded space and we also no need strugle by ourself to find table for breakfast.
6/8
Anonymous User
Superior King Room
Stayed in Nov 2024
Business travellers
1 review
4.7/5
Amazing
Posted on Jan 11, 2025
The lighting very warm and not easy for mua to makeup. Need additional lamp when make up. But i like the location, easy for me to go to pwtc, the staff very friendly and bery easy to check in. Overall i give 4/5
Guest User
Deluxe King Room
Stayed in Nov 2024
Family
27 review
5.0/5
Outstanding
Posted on Dec 25, 2024
The best hotel in Kuala Lumpur
Excellent good choice for anyone to travel
Their Buffet breakfast is great
Anonymous User
Superior King Room
Stayed in Nov 2024
Couples
3 review
5.0/5
Outstanding
Posted on Dec 8, 2024
Excellent service.
Comfortable.
Highly recommended especially for seminar/event function.
Response from Property: Dear Anonymous,Greetings from Seri Pacific Hotel Kuala Lumpur,Thank you for your kind words! We’re thrilled to hear that you found our service excellent and the facilities comfortable. We’re also glad to know that our hotel is recommended for seminars and events. Your feedback motivates us to continue delivering the best experiences to our guests.We look forward to welcoming you again soon!Warm regards,The Management
Maiyo
Superior Twin Room
Stayed in Oct 2024
Family
112 review
4.2/5
Very Good
Posted on Nov 23, 2024
Big room and water flow very smooth. Service also great. My family happy stay here, will repeat once have event here
Zaha_Nor
Deluxe King Room
Stayed in Oct 2024
Business travellers
2 review
4.7/5
Amazing
Posted on Nov 11, 2024
Great location with a great service provided. Breakfast also a lot of choices. Recommend to stay here.
Athirah Alishya
Superior King Room
Stayed in Oct 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Nov 9, 2024
The hotel reception very friendly, the piano presentation also very nice, the room is clean. Overall I am very satisfied.
Shirazafira
Superior King Room
Stayed in Sep 2024
Family
15 review
4.7/5
Amazing
Posted on Oct 20, 2024
I got early check in at around 1pm. Overall good. Facillies a bit old, tv got black screen. Toilet a bit loud. Maybe can refurbish?
Near to mall. Parking flat rate rm5.
Response from Property: Dear Shirazafira,Greeting from Seri Pacific Hotel Kuala Lumpur!Thank you for your feedback! We're glad you were able to enjoy an early check-in and found our location convenient near the mall. We appreciate your comments regarding the facilities and will certainly consider your suggestions for refurbishment and addressing the issues with the TV and toilet noise.Your insights are invaluable to us as we strive to improve our guests' experiences. We hope to welcome you back for an even better stay in the future!Warm regards,The Management
Sharifah
Superior Twin Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 12, 2025
Our favourite hotel for short vacation ❤️
Reduan Yusof
Superior Twin Room
Stayed in Sep 2024
Business travellers
13 review
5.0/5
Outstanding
Posted on Dec 18, 2024
Perfect for everything in Kuala Lumpur, Malaysia. Business traveller or holiday with family
Response from Property: Dear Reduan Yusof,Greetings from Seri Pacific Hotel Kuala Lumpur,Thank you for your wonderful review! We're glad to hear that our hotel is perfect for both business travelers and families alike. We strive to offer a comfortable and convenient experience for all our guests, and we look forward to welcoming you again.Warm regards,The Management
Erwan Majeed
Superior Twin Room
Stayed in Aug 2024
Family
195 review
5.0/5
Outstanding
Posted on Oct 2, 2024
Arrived @230pm and the checkin was smooth. They collected deposit rm100. Luckily got parking @basement as it was fully occupied. Got room on 12th floor which is nice. Walking distance to mamak restaurant from the hotel. U can choose grabfood also for other option.
Response from Property: Dear Valued Guest,Warm greetings from Seri Pacific Hotel Kuala Lumpur.We are glad you enjoyed and had a memorable stay with us.We thanked you for your support and nevertheless will take necessary action for further improvement.Looking forward for your next visit soon!Best regards,From,The Management
muhdnaim
Deluxe King Room
Stayed in Aug 2024
Couples
98 review
5.0/5
Outstanding
Posted on Sep 16, 2024
Nice rooms and very comfortable bed. Suitable for couple and family. Nearest with mall and restrautant
Response from Property: Dear Valued Guest, Warm greetings from Seri Pacific Hotel Kuala Lumpur. We are glad you enjoyed and had a memorable stay with us. We thanked you for your support and looking forward for your next visit soon! Best regards, From, The Management