376, Jalan Pudu, Kuala Lumpur, 55100 Wilayah Persekutuan, Wilayah Persekutuan, Kuala Lumpur, 55100, MalaysiaView Hotel Details
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D'Majestic Place by Widebed Guest Reviews
3.8/5
Good
23 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities3.6
Service3.6
Cleanliness3.9
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All reviews(23)
Positive reviews(17)
Reviews with photos/video(6)
Awesome stay(6)
Negative reviews(4)
Guest User
One Bedroom Suite
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 28, 2024
Good location.
Near to subway station.
Can find a lot of nice food nearby.
Walking distance to time square.
Taha mohammed
Twin Room
Stayed in Sep 2024
Travel with friends
2 review
4.5/5
Great
Posted on Sep 24, 2024
Great hotel i love it
الفندق كلشش حلو ونضيف وممتاز لكن فيه بعض العيوب
ماعندهم احد يكعد في الريسبشن لازم تتواصل معاهم حتى ينزلو
لك
المصعد ما يتحرك بدون كارت المصعد ما عدى طابق 20 الي فيه المطعم والمسبح والجم
والريسبشن
والطابق الي انتة ساكن فيه
وايضاً المطعم اسعاره حلوة واكله جداً لذيذ انصح فيه وبشدة 😋
واكيد راح ارجع اسكن فيه لو جيت مرة ثانية
DontAskMe
Double Room
Stayed in Jun 2024
Couples
8 review
2.0/5
Posted on Jun 14, 2024
This is not a hotel. This is less homey homestay. The check in process is a hassle you need to contact them and wait to check in. There is no check in staff or even a counter. Leaving bags with the guard costs 10MYR per bag. They get a 200MYR security in cash only. If you leave you key in your room outside a specific time window, 50MYR to enter your own room. No extra keycard for your room mate as well. The room isn’t fully finished. The bidet is just a weird fixture on a hose. There is a smell from the drainage that they mask with cheap air freshener. The wifi and tv boxes are cluttered. The boxes of the routers are just stuffed in the cabinet. Will not book here again.
Attached are their house rules they sent via a messaging app. These are not very convenient for the traveller.
6/7
Response from Property: Hello dear, We sincerely apologize for the disappointing experience you had during your recent stay. It is clear that we fell short of our usual high standards, and for that, we are truly sorry. Your feedback is crucial in helping us identify and address areas where we need to improve. We are committed to resolving these issues and ensuring they do not happen again. We would greatly appreciate the opportunity to discuss this further and regain your trust. We truly value your feedback, as it helps us to improve and provide a better experience for all our guests.
ChongVoonFatt
Twin Room
Stayed in Jun 2024
Business travellers
11 review
3.5/5
Posted on Jun 10, 2024
No front desk service and need to contact the property management earlier upon arrival. The electric supply is not steadily in condition. Electricity supply had been terminated 3 times in 12 hours. The location is located near some food courts.
Response from Property: Hello dear, We sincerely apologize for the disappointing experience you had during your recent stay. It is clear that we fell short of our usual high standards, and for that, we are truly sorry. Your feedback is crucial in helping us identify and address areas where we need to improve. We are committed to resolving these issues and ensuring they do not happen again. We would greatly appreciate the opportunity to discuss this further and regain your trust. We truly value your feedback, as it helps us to improve and provide a better experience for all our guests.
JCLS
One Bedroom Suite
Stayed in Jun 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Sep 8, 2024
All the stuff is very friendly
Guest User
One Bedroom Suite
Stayed in Apr 2023
Couples
1 review
4.0/5
Very Good
Posted on Apr 10, 2023
The location was great for foods lovers, can find those special foods that hardly eaten in Singapore. The cleanliness was acceptable. The room should include more power plugs beside the bed and TV tabletop as it will be more convenience for those who wish to use their electronic devices such as laptop, tablets and Hp on the bed. The TV tabletop power sockets already been occupied by the TV and the TV Box as the hotel does not provide any TV channels so there were totally NO spare power sockets for the guests to use after the TV Box was setup. Last but not least, for those who can withstand the monorail "sound" created when they passed by the building even though it was quite a distance away from the railway tracks and also the motorbike "sound" too. Don't expect everything will be "perfect" as the price pay for the stay was really very cheap and reasonable.
Response from Property: Dear Guest,Thank you for taking the time to share your positive feedback with us! We're delighted to hear that you enjoyed your stay at D'Majestic Place Your comments about location and cleanliness are truly appreciated, and we're thrilled to know that it contributed to making your experience memorable.We also appreciate your valuable suggestions. Your input is invaluable in helping us enhance our services. We have taken note of your suggestions regarding the power plugs, tv channels, and we will certainly explore opportunities for improvement.It was a pleasure hosting you, and we hope to have the opportunity to welcome you back in the near future. If there's anything else you'd like to share or if you plan to visit us again, please don't hesitate to reach out.Warm regards,SyabilWidebed Management
Guest User
One Bedroom Suite
Stayed in Mar 2023
Family
2 review
3.7/5
Posted on Mar 26, 2023
very spacious room and nice view overlooking the petronas tower...food stalls are nearby you won't worry getting hungry even midnight. nearby train station. thank you for renting your place to us.
Response from Property: Dear Guest,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at D'Majestic Place. It's our goal to provide exceptional service and create memorable experiences for our guests. Your kind words about our room, views and our team are truly appreciated. We look forward to welcoming you back on your next visit to Kuala Lumpur.Warm regards,SyabilWidebed Management
Altair Rey Emia
One Bedroom Soho with Sofa Bed
Stayed in Nov 2023
Family
7 review
5.0/5
Outstanding
Posted on Jan 7, 2024
Good place to stay with family
Response from Property: Hello dear, Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you had such a positive experience with us. It’s our goal to provide exceptional service and a memorable stay, and we're thrilled that we succeeded in doing so for you. Your compliments about our staff and facilities mean a lot to us and will be shared with the entire team. We can’t wait to welcome you back on your next visit and provide you with another fantastic experience!
Guest User
Twin Room
Stayed in Feb 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on May 6, 2024
The room was so so!
Response from Property: Hello dear, We sincerely apologize for the disappointing experience you had during your recent stay. It is clear that we fell short of our usual high standards, and for that, we are truly sorry. Your feedback is crucial in helping us identify and address areas where we need to improve. We are committed to resolving these issues and ensuring they do not happen again. We would greatly appreciate the opportunity to discuss this further and regain your trust. We truly value your feedback, as it helps us to improve and provide a better experience for all our guests.
Lim Leong
One Bedroom Soho with Sofa Bed
Stayed in Oct 2022
Family
1 review
2.0/5
Posted on Nov 2, 2022
The floor very sticky,then got more than 10 cockroach I saw and kill 😱😱😱 the bed sheets got many unknowns mark,feel disgusting.
Response from Property: Hello dear, We sincerely apologize for the disappointing experience you had during your recent stay. It is clear that we fell short of our usual high standards, and for that, we are truly sorry. Your feedback is crucial in helping us identify and address areas where we need to improve. We are committed to resolving these issues and ensuring they do not happen again. We would greatly appreciate the opportunity to discuss this further and regain your trust. We truly value your feedback, as it helps us to improve and provide a better experience for all our guests.
Guest User
Superior Twin Studio
Stayed in Aug 2022
Family
2 review
2.0/5
Posted on Aug 7, 2022
View dh okey ,, dekat dgn kedai makan , lapar2 boleh pergi kat family mart je ..yg tak best bau yg tak menyenangkan ,, harap2 spray lah sikit wangi2..baru lah cun ..lagi satu tuala tak sediakan langsung ! Tv pun tak boleh buka ! Aduiii spoilll mood betul .
Response from Property: Hello dear, We sincerely apologize for the disappointing experience you had during your recent stay. It is clear that we fell short of our usual high standards, and for that, we are truly sorry. Your feedback is crucial in helping us identify and address areas where we need to improve. We are committed to resolving these issues and ensuring they do not happen again. We would greatly appreciate the opportunity to discuss this further and regain your trust. We truly value your feedback, as it helps us to improve and provide a better experience for all our guests.
Guest User
Two Bedrooms Suite
Stayed in Feb 2022
Family
1 review
2.5/5
Posted on Feb 3, 2022
It's 3.10 o'clock at evening .. the registration staff is late and still not arrived.. then the pool only allowed when you're with your swimming suits only.. not very friendly place to stay..
Response from Property: Hello dear, We sincerely apologize for the disappointing experience you had during your recent stay. It is clear that we fell short of our usual high standards, and for that, we are truly sorry. Your feedback is crucial in helping us identify and address areas where we need to improve. We are committed to resolving these issues and ensuring they do not happen again. We would greatly appreciate the opportunity to discuss this further and regain your trust. We truly value your feedback, as it helps us to improve and provide a better experience for all our guests.
Guest User
Double Room
Stayed in Jan 2022
Couples
2 review
5.0/5
Outstanding
Posted on Apr 2, 2022
Big space and good view
Response from Property: Dear Guest,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at D'Majestic Place. It's our goal to provide exceptional service and create memorable experiences for our guests. Your kind words about our room space, views and our team are truly appreciated. We look forward to welcoming you back on your next visit to Kuala Lumpur.Warm regards,SyabilWidebed Management
Guest User
Twin Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 29, 2024
Facilities: I really like the swimming pool. I went there once during the day and again at night. However, it rained at night and I didn't play for long. There were not many people. There is also a cafe where you can drink coffee and eat, and there are swing chairs.
Sanitation: It is very clean, but not cleaned every day. If the garbage is full, you can ask the merchant for garbage bags.
Environment: You can see the Twin Towers from the room. Because it is close to the roadside, you can often hear the sound of horns and motorcycles. If you can't accept it, it's best not to try it easily.
Service: At that time, I was at the domestic airport. Because the flight was delayed, the check-in was between 9:30 and 6:30. I tried every way to contact the store. Ctrip's phone number could not be reached, and some numbers did not work. Finally, I used international roaming to dial a number. It might be too intermittent to hear what the other party was saying, and it was in English, so I told her that I asked my "friend" to contact her. When Ctrip customer service gave feedback, they asked us to add its WeChat. The service attitude was very good and met all our needs as much as possible.
In short, this is my best experience in Kuala Lumpur. I felt the comfort here the first time I came here. The local people are very friendly. I think I will come again if I have the opportunity in the future
Original TextTranslated by Google
harvina
Double Room
Stayed in Jun 2024
Family
7 review
4.0/5
Very Good
Posted on Jul 3, 2024
Checking in is easy and checking out is easy..the service is fast.....even if you check in yourself......
Original TextTranslated by Google
Response from Property: Hello dear, Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you had such a positive experience with us. It’s our goal to provide exceptional service and a memorable stay, and we're thrilled that we succeeded in doing so for you. Your compliments about our staff and facilities mean a lot to us and will be shared with the entire team. We can’t wait to welcome you back on your next visit and provide you with another fantastic experience!