Hotel Royal Kuala Lumpur Reviews

Response from Property: Dear Mr / Ms Cmoalk,Greetings from Hotel Royal Kuala Lumpur!Thank you for your fantastic review and for choosing to stay with us during your concert visit. We are truly delighted to hear that our location near Sungei Wang Plaza and Mega Star Arena made your trip convenient and enjoyable. It’s wonderful to know that being just a short walk away added to your overall experience.We are also pleased that you enjoyed the beautiful view of Merdeka 118, as well as our bedding, cleanliness, and amenities. Your kind comments regarding our breakfast are appreciated, and we will certainly look into enhancing the variety offered.A special thank you for recognizing Ms. Noraini at reception, we will be sure to share your compliments with her, as it will truly mean a lot to our team.We are thrilled to know you had a pleasant stay and look forward to welcoming you back again for another memorable experience.Best Regards,Norizan Binti YaacobGeneral Manager

Response from Property: Dear Valued Guest,Greetings from Hotel Royal Kuala Lumpur!Thank you for taking the time to share your detailed feedback with us. We are pleased to know that you had a great overall stay at Hotel Royal Kuala Lumpur and that you were satisfied with our surroundings and service.At the same time, we sincerely apologize for the inconveniences you experienced during your stay. The issues with the toilet flush button, key cards, and the cleanliness concern regarding the bed are certainly not reflective of our usual standards. Please rest assured that, your comments have been shared with our maintenance and housekeeping teams for immediate attention and improvement.Your feedback is truly valuable to us as it helps us enhance our services. We hope to have the opportunity to welcome you back and provide you with a much smoother and more comfortable experience.Best Regards,Norizan Binti YaacobGeneral Manager

Response from Property: Dear Valued Guest,Greetings from Hotel Royal Kuala Lumpur!Thank you very much for your amazing review and for sharing your experience with us. We are delighted to know that you enjoyed our location and found it convenient for food, transportation, and nearby attractions such as Bukit Bintang Monorail.We are also glad that you appreciated the surrounding area, including the local dining options and nearby durian stalls, which many guests enjoy exploring.Your kind feedback regarding our service is well noted, and we will continue to work on improving our guest experience to ensure even greater satisfaction in the future.We truly appreciate your support and look forward to welcoming you back for another pleasant stay.Best Regards,Norizan Binti YaacobGeneral Manager

Response from Property: Dear Valued Guest,Greetings from Hotel Royal Kuala Lumpur!Thank you for your kind review and for sharing your experience with us. We’re delighted to hear that you enjoyed your stay, especially our friendly team and the comfort of your room with its amenities. It’s always rewarding to know our guests had a pleasant and satisfying experience.Your feedback is truly appreciated, and we look forward to welcoming you back for another nice stay in the future.Best Regards,Norizan Binti YaacobGeneral Manager

Response from Property: Dear Valued Guest,Greetings from Hotel Royal Kuala Lumpur!Thank you very much for your outstanding review and perfect ratings across all categories. We are truly delighted to know that you had a wonderful stay with us. We are especially pleased that you enjoyed our convenient location, with easy access to nearby malls, restaurants, and transportation options. It is also great to hear that you found your room spacious and cozy.Your kind feedback is greatly appreciated and will be shared with our team as motivation to continue delivering excellent service and comfort to our guests.We look forward to welcoming you back for another enjoyable stay in the near future.Best Regards,Norizan Binti YaacobGeneral Manager

Response from Property: Dear Mr. Denuka,Greetings from Hotel Royal Kuala Lumpur!Thank you very much for your outstanding review and perfect ratings. We are truly delighted to know that you had a great stay with us.It is wonderful to hear that you enjoyed our strategic location, with easy access to Jalan Bukit Bintang and the convenience of the KL Hop-On Hop-Off Bus just outside the hotel. We are also pleased that you appreciated our breakfast buffet and found our team friendly and welcoming.Your kind feedback means a lot to us, and we are glad you had an overall great experience. We look forward to welcoming you back for another memorable stay in the near future.Best Regards,Norizan Binti YaacobGeneral Manager

Response from Property: Dear Mr / Ms,Greetings from Hotel Royal Kuala Lumpur!Thank you for your outstanding feedback. We’re delighted to hear you enjoyed our prime location and found it convenient for exploring the Bukit Bintang area. It’s wonderful to know that you were pleased with the cleanliness of our rooms, as well as the fresh linens and comfortable bedding.Your kind recommendation truly means a lot to us. We look forward to welcoming you back for another enjoyable stay.Best Regards,Norizan Binti YaacobGeneral Manager

Response from Property: Dear Ms. Qqyuu,Greetings from Hotel Royal Kuala Lumpur!Thank you for your outstanding review and perfect ratings across all areas. We are truly delighted to hear that you enjoyed our excellent location, with easy access to the MRT/Monorail and nearby attractions such as Jalan Alor, Pavilion, and Fahrenheit88. It is wonderful to know that you found our hotel convenient for dining and shopping.We are also pleased that our friendly team, clean and spacious rooms, and daily housekeeping services contributed to a comfortable and enjoyable stay. Your kind words about the value for money mean a great deal to us.Thank you once again for your generous feedback. We look forward to welcoming you back for another memorable stay.Best Regards,Norizan Binti YaacobGeneral Manager

Response from Property: Dear Mr. DanielNK,Greetings from Hotel Royal Kuala Lumpur!Thank you very much for your outstanding review and perfect ratings. We are truly delighted to know that you had such a pleasant experience with us.It is wonderful to hear that you enjoyed the smooth check-in and check-out process, as well as our central location in Kuala Lumpur, making it convenient for sightseeing, shopping, and dining. We are also pleased that you found your room spacious, comfortable, and quiet, with a great view for a restful stay.We are especially glad that you enjoyed our breakfast selection and the easy access to public transport and nearby attractions.Your kind feedback means a lot to us, and we truly look forward to welcoming you back for another memorable stay in the near future.Best Regards,Norizan Binti YaacobGeneral Manager

Response from Property: Dear Ms. Win7912,Greetings from Hotel Royal Kuala Lumpur!Thank you for your outstanding review and perfect ratings. We are thrilled to hear that you enjoyed your beautiful, spacious, and comfortable room, as well as the excellent service and city view. It’s wonderful to know that our location and self-serve breakfast added to your enjoyable stay.Your kind recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back for another memorable stay.Best Regards,Norizan Binti YaacobGeneral Manager

Response from Property: Dear Y B Law,Greetings from Hotel Royal Kuala Lumpur!Thank you very much for your great review and for taking the time to share your experience with us. We are pleased to know that you enjoyed our excellent location and found it convenient to travel around the city via the LRT and MRT. It is wonderful to hear that you were spoilt for choice with the many dining options nearby. Kuala Lumpur is indeed known for its diverse and delicious food offerings.We truly appreciate your kind feedback and look forward to welcoming you back for another pleasant stay in the near future.Best regards,Norizan Binti YaacobGeneral Manager

Response from Property: Dear Mr. MIka.Faizal,Greetings from Hotel Royal Kuala Lumpur!Thank you very much for your great review and for rating us 9/10. We are delighted to know that you enjoyed our cleanliness, surroundings, service, and our strategic location.However, we sincerely apologize for the inconvenience you experienced with the TV channels during your stay. This is certainly not the experience we intend for our guests. Please rest assured that we have shared your feedback with our Engineering team to ensure the issue is properly checked and resolved.We truly appreciate you bringing this matter to our attention, and we hope to have the opportunity to welcome you back for a more seamless and enjoyable stay next time.Best regards,Norizan Binti YaacobGeneral Manager

Response from Property: Dear Ms. Olive Queen,Greetings from Hotel Royal Kuala Lumpur!Thank you very much for taking the time to share your experience with us. We’re delighted to hear that you enjoyed our excellent location, with easy access to shopping areas, public transport, and local attractions such as Jalan Alor. It’s also great to know that you found the room clean, comfortable, and good value for money, even for a short stay.We appreciate your feedback regarding the bathroom amenities, and we will certainly take your comment about the conditioner into consideration as we continue to improve our guest experience. We hope to have the pleasure of welcoming you back again, perhaps for a longer stay next time.Best Regards,Norizan Binti YaacobGeneral Manager