To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities8.7
Service8.8
Cleanliness8.9
Filter by:
Sort by:
All reviews(835)
Positive reviews(794)
Reviews with photos/video(238)
Convenient for shopping(80)
Delicious breakfast(63)
Perfect for business trips(35)
Located in the city centre(31)
Loved the view(16)
Delicious buffet(11)
Great swimming pool(9)
Luxurious(8)
Negative reviews(41)
Jasmine
Deluxe King Room
Stayed in May 2025
Family
11 review
10/10
Outstanding
Posted on Jun 16, 2025
I have booked 4 rooms in total for a 2 night stay at the Grand Millennium and the whole experience has been fantastic, from the smooth check-in and swift check-out process, the cleanliness of the room and the top-notch quality service provided by the reception staff, especially Devi from the departure counter, who is very professional and friendly. She extended personal help to assist us to reach our elderly parents who were staying at a different level from us. We will definitely stay at the Grand Millennium hotel again given the excellent location and service
6/7
Anonymous User
Deluxe Room
Stayed in May 2025
Family
60 review
10/10
Outstanding
Posted on Jun 14, 2025
Nice hotel with good location… next will be back here again
McJopay
Family Room With One King And Single Bed
Stayed in May 2025
Travel with friends
3 review
9.5/10
Amazing
Posted on Jun 16, 2025
Cozy place and nice location when you visit KL, Malaysia
Stanleydee
Deluxe Room
Stayed in Mar 2025
Couples
13 review
10/10
Outstanding
Posted on Apr 8, 2025
Great Hotel located at Bukit Bintang. The hotel is just next to Pavilion Shopping Mall. Walking distance to Jalan Alor, where you can have lots of eatier.
Hazwan Fowzi
Deluxe King Room
Stayed in Mar 2025
Family
5 review
10/10
Outstanding
Posted on Apr 6, 2025
I had a great stay at this hotel! The rooms were very clean and well-maintained, making it a comfortable place to relax. It’s perfect for families. One of the best things about this location is its proximity to major attractions, all within walking distance or just a short ride away. That means you can easily avoid traffic jams and save money on parking fees, which is a huge bonus. Highly recommended for anyone looking for convenience and comfort during their trip!
Guest User
Club King Room
Stayed in Feb 2025
Solo travellers
2 review
10/10
Outstanding
Posted on Mar 8, 2025
Excellent location. I staying in club room. The service was amazing. Definately will go back again.
Colin bird
Deluxe King Room
Stayed in Apr 2025
Business travellers
63 review
10/10
Outstanding
Posted on Jun 7, 2025
Very excellent hotel with good location near to prime area
Fizalzli
Deluxe Room with Two Single Beds
Stayed in Jan 2025
Travel with friends
19 review
10/10
Outstanding
Posted on Mar 10, 2025
This is a best hotel. Our rooms were very comfortable. The hotel is convenient to the heart of Bukit Bintang and a few minutes to the train station.We can checked in early since there was a room available. Thank you front office. I only wish we could have stayed longer than just two night before going back to Kuching.
Response from Property: Warmest greetings from Grand Millennium Kuala Lumpur and thank you for taking the time to share a review of your stay with us. We are pleased to learn of your excellent experience during your recent visit. All of us here look forward to welcoming you back for another memorable stay in the heart of Bukit Bintang soon.Best regards,The Management
Anonymous User
Deluxe King Room
Stayed in Mar 2025
Couples
11 review
10/10
Outstanding
Posted on Apr 18, 2025
Top notch as always! My favourite hotel everytime I'm in KL.
Response from Property: Warmest greetings from Grand Millennium Kuala Lumpur and thank you for taking the time to share a review of your stay with us. We are pleased to learn of your excellent experience during your recent visit. All of us here look forward to welcoming you back for another memorable stay in the heart of Bukit Bintang soon.Best regards,The Management
Hawie
Deluxe Room with Two Single Beds
Stayed in Dec 2024
Family
35 review
9.5/10
Amazing
Posted on Feb 2, 2025
Good hotel close to pavilion, very enjoyable shopping and eating, big and clean room, will stay again next time.
Response from Property: Warmest greetings from Grand Millennium Kuala Lumpur and thank you for taking the time to share a review of your stay with us. We are pleased to learn of your excellent experience during your recent visit. All of us here look forward to welcoming you back for another memorable stay in the heart of Bukit Bintang soon.Best regards,The Management
Anonymous User
Deluxe Room
Stayed in Apr 2025
Family
7 review
10/10
Outstanding
Posted on May 4, 2025
Very good place clean besides mall
Chee Leong
Deluxe King Room
Stayed in Dec 2024
Business travellers
3 review
8.5/10
Very Good
Posted on Jan 6, 2025
It's at the most strategic location that next to Pavilion KL, and right opposite of Fahrenheit and Lot 10. Easy for branded shopping and famous foods at Hu Tong Lot 10.
Response from Property: Warmest greetings from Grand Millennium Kuala Lumpur and thank you for taking the time to share a review of your stay with us. We are pleased to learn of your excellent experience during your recent visit. All of us here look forward to welcoming you back for another memorable stay in the heart of Bukit Bintang soon.Best regards,The Management
Guest User
Club King Room
Stayed in Nov 2024
Couples
1 review
10/10
Outstanding
Posted on Jan 1, 2025
Commended for its charming atmosphere, convenient location. Praised for its friendly staffs from the Club lounge on the 18th Floor. Clean room and delicious breakfast, dinner and White wine. Will definitely come back!
Response from Property: Warmest greetings from Grand Millennium Kuala Lumpur and thank you for taking the time to share a review of your stay with us. We are pleased to learn of your excellent experience during your recent visit. All of us here look forward to welcoming you back for another memorable stay in the heart of Bukit Bintang soon.Best regards,The Management
murni iryani
Deluxe Room with Two Single Beds
Stayed in May 2025
Family
2 review
4.0/10
Posted on Jun 21, 2025
Firstly, Be aware that you will be charge 200RM for each night of stay. So if you’re staying for 3 nights, be prepared to part with 600RM.
Next, with regards to the checkin process: checkin was late even when we requested earlier during our booking alerting them about our family members being on wheelchairs. While we waited they said they could give us rooms on the same floor. But when we came back in at checkin time, only one room was ready. Our family waited an hour for the 2nd room. And no surprise, it wasn’t on the same floor.
Room conditions: the first room we got, the toilet had leaks. Even when they sent the technician to fix it, our next 2 nights we still experienced leakage. When we requested a change of rooms on the first day, they said they can’t.
Also we book for a queen and single bed room. Our single bed was the extra bed that they pull in and the queen bed, was 2singles pushed together.
Disappointing.
Ashraf93
Deluxe King Room
Stayed in Dec 2024
Solo travellers
12 review
10/10
Outstanding
Posted on Feb 6, 2025
so nice to stay at this hotel
near to many arabian restaurants
Response from Property: Warmest greetings from Grand Millennium Kuala Lumpur and thank you for taking the time to share a review of your stay with us. We are pleased to learn of your excellent experience during your recent visit. All of us here look forward to welcoming you back for another memorable stay in the heart of Bukit Bintang soon.Best regards,The Management