Hotels in KLCC, Kuala Lumpur

Spacious Studio / Apartment Unit: Comfortable open-concept design, neatly combining sleeping and living areas. Fully Equipped Like Home: Kitchenette: Equipped with a refrigerator, microwave, and kitchen cabinets. Additional Amenities: There's a washing machine, dining table, plush sofa, and a television. Great Views: Large glass windows and a balcony provide good natural lighting and high-rise city views. Convenient Location & Easy Access: Located in the Mercu Summer Suites building in a strategic city area, close to essential facilities such as a convenience store and ATM on the ground floor.

The location is a bit hard to find! Kuala Lumpur traffic is really bad! Check-in was a bit troublesome; you have to get a access card from the lobby downstairs, then go up to the 51st floor to get the room card! The room is very large, and it would be even better if there was a dressing table inside the suite for ladies!

Overall, I had a pleasant stay. The hotel was clean, well-maintained, and conveniently located near the main attractions, making it easy to get around. The only downside was that the entrance to the parking lot was a bit confusing, especially for first-time visitors. It was also slightly noisy due to its proximity to the highway, so light sleepers or those sensitive to noise may want to take that into consideration. Overall, it’s a good choice if you’re looking for a clean and conveniently located place to stay.

We stayed in a two-bedroom apartment with a large lounge area featuring a balcony, kitchenette, sofa, and TV. From the 50th floor, there was a wonderful view of the city and the Petronas Towers. The room was very well-equipped, including a washing machine with drying function, a large refrigerator, an ironing board, and some dishes. It had both a bathtub and a shower. We really enjoyed the outdoor rooftop pool.

We had issues with the internet connection (apartment number 45-01!). It's within walking distance to the city center, and you can get everywhere on foot. The check-in process was a bit annoying; the waiting area downstairs is small and it gets crowded because it's a shared check-in area for multiple hotels. Early check-in is not possible. Even though Trip.com stated a late check-out, the hotel staff told us to check out between 11 AM and 12 PM. When we objected, they said it could be between 1 PM and 2 PM.

The room was spacious, with two bedrooms perfect for traveling with older children. The balcony offered a stunning direct view of the Kuala Lumpur Tower. The rooftop infinity pool was less crowded during the day but packed at night, mainly for photo ops. The great thing about a hotel apartment is that the suites offer excellent value for money! Highly recommended for family trips! We met the owner during checkout, a Malaysian Chinese who was very kind and allowed us to extend our checkout until 12 PM. We'll definitely choose this place again next time!

Good: Easy check in, just whatsapp the host, and he give us entry about 2.30pm even, when check in time is 3pm, which was awesome. Gym and Swimming pool is awesome, both open till late night 10pm. Deposit RM200, is returned upon exit. I did throw the rubbish at designated place, wash all used dishes and utensils. Can Improve: There was a big chuck of hair, which blew of from below the bed, show that the room is cleaned in the surface level only. Room check out time is 11am, as I woke up late at 10am, I asked host if can check out 12pm, and I got straight declined [NO - response in whatsapp], can't complain much as it is the rules. So I had to rush to checkout and came down to the front desk at 10.57am, told that i'm there, but the front desk people just missing, and eventually the lady at desk beside, asked me what room i'm at, and helped me checkout. I wonder why if she could do it in first place, but let me stand there like a ”statue” for about 8min (managed to checkout at 11.05am), then eventually helped me. Later I saw the lady who actually in-charge of check out came in at 11.07am. So technically my assumption is 1 counter for check in another for check out. But please, basic principle is when a customer already there, just help to check out rather than making us wait. I would say this is minor issue as I waited not long, just about 8min, still if this is avoided, meaning this is amazing place to stay. As for the the lady who came late, who is checking out the customer, a simple sorry would be good rather than just purely avoiding eye-contact and looking cold, perhaps she just had bad day before today and rushed to work, and ended up coming late. Bad: No info on parking per day is RM15, so end up paying RM 15 + RM 15 = RM30 , as entry on Monday and exit on Tuesday. As this info should be told upon booking or at least anywhere in prominent places. Attached photo's are taken during my checkout.

The room is very spacious with two bedrooms, perfect for families with two kids. The balcony offers a view of the Petronas Twin Towers, and there are many Chinese restaurants downstairs.

This hotel offers a very good pool view. First, a deposit of RM500 (approximately 20,000 yen in credit) was debited during check-in. I'm a bit anxious about international transactions and whether it will be properly refunded. I'm even worried that writing this review might affect the refund. The room was exactly as pictured and clean! However, I felt it lacked the amenities that Japanese guests typically expect from a hotel. We only received one bath towel each, and they were made of a rough material. There were no separate pool towels, and we were told an additional RM10 would be charged for one (though exchanges were free). Also, there are no changing rooms at the pool, nor any lockers for valuables, so be aware of that. The room only provided two bottles of water, and the small shampoo and body wash shown in the picture (toothbrushes were included). Please note that items like pajamas and bathrobes, which are common in Japanese business hotels, are not provided. I ordered an exchange for bath towels and additional amenities, but they didn't arrive after 40 minutes, so we had to leave. I contacted them asking for the items to be delivered at 10 PM when we returned, and they seemingly agreed. However, upon returning to the hotel, I found that the request had not been fulfilled. About 30 minutes later, a staff member finally brought them. The bath towels had a rather unpleasant smell. I would advise caution for anyone expecting a typical international resort hotel experience. I now understand why it was so reasonably priced. The elevators get very crowded. I recommend allowing plenty of time for check-out. I sincerely hope the deposit is refunded.

Don't be in a hurry, because the elevator stops on every floor before it gets to yours, as there are so many people in this hotel. The pool is packed, and the views from the rooms aren't great; it's only beautiful on the 51st floor.