Jalan Lapangan Terbang, Kampung Telaga Batin, Kuala Terengganu, Terengganu, 21300, MalaysiaView hotel details
Check available rooms for your travel dates
We Price Match
1 night
Guest Reviews of Raia Hotel & Convention Centre Terengganu
9.3/10
Great
622 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities9.2
Service9.4
Cleanliness9.3
Filter by:
Sort by:
All reviews(622)
Positive reviews(607)
Reviews with photos/video(222)
Delicious breakfast(62)
Clean pool(61)
Great swimming pool(61)
Close to airport(47)
Family activities available(29)
Perfect for kids(19)
Children's pool available(14)
Negative reviews(15)
Abdul Malek Abdullah
Superior King Room
Stayed in Jan 2026
Business traveller
58 review
10/10
Outstanding
Posted on Feb 6, 2026
Hotel nearest to airport Kuala terengganu. Breakfast is delicious with variety of pantai Timur foods choices
Ain3004
Superior King Room
Stayed in Jan 2026
Business traveller
34 review
8.5/10
Very good
Posted on Feb 2, 2026
Raia Hotel & Convention Centre Terengganu is a solid 4-star choice, especially if you need to be near the airport. It is widely known as a family-friendly and Islamic-friendly hotel.
Guest User
Superior King Room
Stayed in Dec 2025
Couple
1 review
10/10
Outstanding
Posted on Jan 27, 2026
At first glance, the hotel looked very impressive from the outside. During the check-in process, the receptionist was very polite and courteous. Every question was answered kindly and with detailed information about the hotel and its facilities.
The room was very comfortable and well-equipped with a convenient work desk, making it easy for me to complete my work. The Wi-Fi connection was fast, and the bathroom was clean and well-maintained.
My husband also had the opportunity to enjoy the swimming pool provided by the hotel. The pool was Muslim-friendly, which made us feel comfortable and relaxed. In the evening, we decided not to go out for dinner and chose to have the hotel buffet instead. The dining experience was very pleasant, and the food was delicious. We were satisfied with the quality and felt that it was worth the price we paid.
We also booked a package that included breakfast. The breakfast was superb and very tasty, and the staff provided excellent service by clearing the plates quickly and efficiently.
Whenever we visit Kuala Terengganu in the future, we will definitely choose to stay at Hotel Raia again.
Guest User
Superior King Room
Stayed in Dec 2025
Family
10 review
6.0/10
Posted on Jan 24, 2026
I would not recommend this hotel..firstly because the location is quite far from the city. You will be charged for requesting extra towels (Rm10 per towel) which is not happening in any other hotels I have been to. You will also be charged for a late check out. Rm20 per hour. The food was average.
Guest User
Deluxe Family Room
Stayed in Nov 2025
Family
1 review
10/10
Outstanding
Posted on Dec 29, 2025
Staff name Aida is very helpful, i asked for a little deco for my parents birthday and she helped me prepared a beautiful deco in the room, we just came with a peace of mind knowing everything has been prepared accordingly. Thank you 🫶🏻
Anisnur
Superior King Room
Stayed in Nov 2025
Family
8 review
8.0/10
Very good
Posted on Dec 28, 2025
Had a wonderful stay at Raia Hotel Terengganu. The hotel offers exceptional comfort with a clean, well-maintained environment and a calm, welcoming atmosphere. Every aspect of the stay was pleasant, making it a truly enjoyable experience. Highly recommended for a comfortable and quality stay
suhanor
Superior King Room
Stayed in Nov 2025
Family
1 review
10/10
Outstanding
Posted on Dec 19, 2025
The room was superb. I was given a room with pool view. My kid loved it so much. Thank you for the hospitality. Definitely will go again.
Anonymous User
Superior King Room
Stayed in Dec 2025
Family
1 review
10/10
Outstanding
Posted on Jan 10, 2026
the best hotel in Terengganu, the room was spacious and the cleanliness was just 💯
Ida Hazira
Superior Twin Room
Stayed in Nov 2025
Other
14 review
10/10
Outstanding
Posted on Dec 15, 2025
My room was spacious dan impeccably clean, featuring a comfortable bed, modern amenities like a safe, and lovely soft lighting. The staff were the true highlight, receptionists were friendly and efficient, thanks to the outstanding staff and excellent facilities. The hotel restaurant had a beautiful setting, and while pricier, the food quality was generally excellent.
Marshaa_m
Superior King Room
Stayed in Oct 2025
Business traveller
9 review
10/10
Outstanding
Posted on Nov 29, 2025
I was very impressed with the services provided by Raia Hotel from day 1 to day 5 of our stay. The cleanliness was superb, and the staff were very polite and friendly. 100/10!
shu2583
Superior Twin Room
Stayed in Aug 2025
Business traveller
8 review
10/10
Outstanding
Posted on Sep 26, 2025
Excellent CX with RAIA, the hotel service team which is reception, the security all is so friendly and helpfull. The hotel ambience is excellent and their hotel smells is so nice. And a plus for ambulation pipe in the toilet.
6/20
Guest User
Superior Twin Room
Stayed in Jan 2026
Business traveller
1 review
10/10
Outstanding
Posted on Feb 5, 2026
Very clean and nice place to stay.
Chishalabufangjiang
Superior King Room
Stayed in Sep 2025
Travelling with friends
19 review
8.7/10
Very good
Posted on Nov 10, 2025
The room was quite spacious, but the overall feel was a bit dated. Because of its proximity to the sea, it also felt a little damp. There were quite a few water stains on the tables, cups, and bowls. Breakfast was relatively plentiful, slightly above average for the price point in Southeast Asia, but the overall taste was rather ordinary. The salad bar had a limited and not-so-fresh selection of fruits and vegetables. There was a noticeable abundance of heavily flavored, oily, and sugary dishes.
Original textTranslated by Google
Syahirahhhhh
Deluxe Family Room
Stayed in Sep 2025
Family
5 review
6.0/10
Posted on Oct 6, 2025
Stayed at Raia Hotel recently. The earliest check-in I was able to get was at 2:30 PM, which was a bit later than I expected. The room was generally clean and comfortable, but there was an air leak/dripping issue from the air conditioner, which was quite inconvenient. Staff were polite and helpful, though. With a bit of maintenance improvement, it could be a much better stay.
Ucen Lim
Superior Twin Room
Stayed in Sep 2025
Business traveller
17 review
5.5/10
Posted on Oct 22, 2025
Building is old when I visit and still under renovation.
Aircorn can't function well .