Rich Zhan
May 24, 2025
This trip was absolutely amazing! I might even choose to come back here for my next vacation — it was honestly one of the best holidays I’ve ever had. I loved the island’s natural beauty and the facilities were great. The room was super nice too, and I especially loved the open-air bathroom — such a cool touch.
The Raaya Plan was perfect for us — just the way I like to vacation. All the restaurants and food were fantastic, seriously delicious. Same with the bars and drinks — everything was top-notch. Even when it rained, there were still plenty of fun things to do, which made a huge difference.
But what really impressed me the most was the service. From housekeeping to the bus drivers, from the front desk and host to the restaurant staff — pretty much everyone was amazing. A few people really stood out:
• Mo from Raaya Life – hands down the best service staff we met. Just incredible.
• Draco from the pool bar – his service was top-level. He had the vibe of a classic British butler — I loved that.
• Arush from the Sunset Bar – super easy to talk to and really lifted our mood every time.
• Dana, our host – so responsible and thoughtful. She made sure everything was perfect for us.
Now, I did say it was almost perfect, and the only thing that really didn’t go well was the photography service.
There were two photographers. The tall, slim guy with long hair was actually pretty good. But the other one — the more muscular guy — gave us a really bad experience. He wasn’t patient or professional, seemed really careless, and just wasn’t friendly at all. Honestly, it felt like he didn’t even want to be there, which totally ruined the vibe.
So yeah, that was our whole experience at Raaya. I’m really hopeful you guys will keep getting better and better, and I seriously can’t wait to come back again next time!