Guest User
February 5, 2025
Pros: was flexible in letting us check in super late as they do have a 24 hour manned reception. The hotel has multiple floors and had lift access which was great. Unfortunately everything else went downhill after that.
The room was clean on the surface but was actually quite dusty as I developed rhinitis afterwards. Whilst the water pressure was great, the toilet itself appeared run down. The most disappointing part was that we were denied the request for an extra towel because we were checking out that day? Never experienced this with other hotels before. Mind you, we requested this as we had a toddler. Was really let down by this, unlikely will visit again.