Mitsui Garden Hotel Kumamoto Reviews

Response from Property: Thank you very much for choosing Mitsui Garden Hotel Kumamoto and for sharing such a detailed and heartwarming review. Although you were unable to reserve our Kumamon-themed room this time, we are truly honored and delighted to hear that our service and hospitality made your stay so memorable. It brings us immense joy to know that our staff could assist you with the parking process, rental car luggage, and postcard mailing. Furthermore, we are thrilled that the small birthday gesture of the Kumamon pin added a touch of celebration to your husband’s special day! Knowing that these small acts of care helped make your stay comfortable is the greatest reward for our team. We hope to have the pleasure of welcoming you and your husband back again in the near future—and hopefully, next time in one of our Kumamon rooms! Mitsui Garden Hotel Kumamoto Rooms Division Manager

Response from Property: Thank you very much for staying at Mitsui Garden Hotel Kumamoto. We would also like to thank you for taking your valuable time to post. We are very glad to read that you enjoyed our convenient location and our hotel hospitality. We try to keep the hotel room clean and glad to hear you are satisfied that. Our hotel is conveniently located within walking distance of the downtown area, Kumamoto Castle, and the main bus terminal. If you come to Kumamoto again, please use our hotel. All of our staff members look forward to your next visit. Mitsui Garden Hotel Kumamoto Front Office Manager

Response from Property: Thank you sincerely for your stay at Mitsui Garden Hotel Kumamoto. We are also deeply grateful for your kind feedback after your stay. We were delighted to learn that you were satisfied with the hotel's value for money. Furthermore, we were pleased that you seemed to enjoy your upgrade to a "Kumamon-themed Room." Kumamon-themed elements are everywhere in Kumamoto, and we are glad that you experienced the unique charm of Kumamoto during your stay. Moving forward, we will continue to strive to create a hotel where every guest feels "it's so nice to stay here." Please be sure to visit our hotel next time you visit Kumamoto. Mitsui Garden Hotel Kumamoto Accommodation Manager

Response from Property: Thank you very much for staying at Mitsui Garden Hotel Kumamoto. We would also like to thank you for taking your valuable time to post. We try to keep the hotel room clean and glad to hear you are satisfied that. Thank you for your kind words regarding our staff. Your words are our greatest encouragement. The location near the Sakuramachi bus terminal, Karashimacho tram stop, Shinshigai and Shimotori shopping arcade has been very well received by everyone. If you come to Kumamoto again, please use our hotel. All of our staff members look forward to your next visit. Mitsui Garden Hotel Kumamoto Front Office Manager

Response from Property: Thank you very much for staying at Mitsui Garden Hotel Kumamoto. We would also like to express our sincere gratitude for taking the time to share your feedback after your stay. We are truly delighted to hear that you described it as “a great hotel where you can stay with a bear.” The “Kuma Room” where you stayed is a collaboration room designed to let you enjoy the world of Kumamon, offering a stay that captures the unique charm of Kumamoto. We are especially pleased to hear that you enjoyed your time in the room. There are also many Kumamon figures in the lobby, and you can encounter Kumamon in various locations throughout the hotel. We hope you enjoyed a hotel stay that is uniquely Kumamoto. Please be sure to visit us again to see the Kumamon characters the next time you come to Kumamoto. Our entire staff looks forward to welcoming you with open arms. Mitsui Garden Hotel Kumamoto Accommodations Manager

Response from Property: Thank you very much for staying with us on this occasion. We are delighted to have received your kind words of praise regarding our location, the service provided by our staff, and our breakfast. We will continue to strive to improve our service so that all our guests can enjoy a comfortable and pleasant stay. Please do stay with us again the next time you visit Kumamoto. Mitsui Garden Hotel Kumamoto Front Office Manager

Response from Property: Thank you very much for staying at Mitsui Garden Hotel Kumamoto. And we appreciate your precious comment. We hope you had enjoyed trip in Japan. We are very glad to read that you enjoyed our convenient location and our hotel hospitality.　 Our hotel’s breakfast is a buffet featuring a wide variety of ingredients and flavors from Kyushu and Kumamoto. It has been very well received by our guests, and we are confident you will find it well worth the price. We hope you’ll be sure to enjoy breakfast during your next stay. If you come to Kumamoto again, please use our hotel. All of our staff members look forward to your next visit. Mitsui Garden Hotel Kumamoto Front Office Manager

Response from Property: Thank you very much for staying at Mitsui Garden Hotel Kumamoto.We hope you had enjoyed trip in Japan. Our hotel is located within walking distance from the downtown area, Kumamoto Castle, and the main bus terminal, and has been well-received by our guests for its location. Thank you for your kind words regarding our staff. Your words are our greatest encouragement. We apologize for not being able to meet your request regarding a smoking room. Depending on room availability on the day of your stay, we may be able to switch you to a non-smoking room; however, this may not always be possible depending on booking conditions. Thank you for your understanding. We will continue to strive to provide heartwarming hospitality so that our customers can enjoy a pleasant time at our hotel. Mitsui Garden Hotel Kumamoto Front Office manager

Response from Property: Thank you so much for choosing our hotel at Mitsui Garden Hotel Kumamoto. We sincerely appreciate your decision to stay with us among the many hotels in Kumamoto City. We are delighted to know that you enjoyed your stay. Our hotel's convenient location, within walking distance of the city center, Kumamoto Castle, and the main bus terminal, has been highly praised by our guests. We will continue to strive to be a hotel that satisfies our guests and look forward to your next visit. —Accommodation Manager, Mitsui Garden Hotel Kumamoto

Response from Property: Thank you very much for taking your time to share your feedback for your recent stay at Mitsui Garden Kumamoto. And we appreciate your precious comment. We hope you had enjoyed trip in Japan.We are very glad to read that you enjoyed our convenient location and our hotel hospitality.The location near the Sakuramachi bus terminal, Karashimacho tram stop, Shinshigai and Shimotori shopping arcade has been very well received by everyone. Although it is difficult to improve the size of the guest rooms, we will consider the arrangement of furniture to ensure a comfortable stay. We will take your feedback into account when renovating our guest rooms next time.We are glad that you were satisfied with our service. Please use our hotel again when you come to Kumamoto. We look forward to welcoming you back to our hotel in the future. Mitsui Garden Hotel Kumamoto Front Office Manager

Response from Property: Thank you very much for staying at Mitsui Garden Hotel Kumamoto and for sharing your kind feedback. We are delighted to hear that you were pleased with our convenient location, the cleanliness of the hotel, and our easy access to Kumamoto Castle and the downtown area. We remain committed to ensuring a comfortable stay for all our guests. We look forward to welcoming you back whenever you visit Kumamoto. Accommodation Manager, Mitsui Garden Hotel Kumamoto

Response from Property: Thank you very much for staying at Mitsui Garden Hotel Kumamoto. We would also like to express our sincere gratitude for your decision to choose our hotel from among the many options available in Kumamoto City. Our entire staff is delighted to hear that you enjoyed a comfortable stay with us. We are also deeply honored by your kind words regarding our staff. The "Kuma Room" where you stayed is a concept room featuring the character Kumamon; it has been well-received by guests from both Japan and abroad. We remain committed to ensuring guest satisfaction and hope to have the pleasure of welcoming you back in the future. Accommodation Manager, Mitsui Garden Hotel Kumamoto

Response from Property: Thank you very much for staying at our hotel and for sharing your valuable feedback. We are very pleased to hear that you were satisfied with our hotel’s facilities. At the same time, we appreciate your feedback that the hotel entrance was difficult to find. We will strive to improve our directions and provide clearer information so that first-time guests can visit our hotel with confidence. We hope you will choose to stay with us again the next time you visit Kumamoto. Our entire staff looks forward to welcoming you. Mitsui Garden Hotel Kumamoto Front Office Manager

Response from Property: Thank you very much for staying at Mitsui Garden Hotel Kumamoto. We are very glad to read that you enjoyed our convenient location and our hotel hospitality. The Kuma room, which is decorated with cute Kumamon goods, has been very well received by everyone. We look forward to seeing you again. Thank you very much for posting. Mitsui Garden Hotel Kumamoto Front Office Manager