LIRIDE RED HOTEL Reviews

Response from Property: Dear guest, hello! Thank you very much for your recognition and support of our hotel! We have always been committed to providing every guest with a warm and comfortable stay experience. The hotel is located in the city center with convenient transportation. The room design incorporates local cultural characteristics, hoping to make you feel the warmth of home during your journey. Your satisfaction is our greatest motivation. We look forward to your next visit and will continue to provide you with better services! Wish you a pleasant journey!

Response from Property: Dear Guest,Thank you for your visit, and we sincerely appreciate your love and recognition. We are deeply honored to receive your praise, which also gives us greater motivation to keep moving forward. We look forward to more opportunities to serve you! Wish you a pleasant journey~

Response from Property: Dear guest, thank you so much for sharing your detailed stay experience. We are truly delighted to see your appreciation for Room 1208 and our service! We are particularly pleased that the flower cakes and angel food potato chips evoked such a wonderful experience for you. Our flower cakes are baked fresh daily. If you would like to purchase them, please call the front desk and add the hotel butler on WeChat to reserve them. We would be happy to reserve this delicious treat for you. Regarding your pillow suggestion, our rooms offer complimentary latex pillows. Please contact the front desk before or during your next stay and we will promptly replace them. We have also noted your feedback regarding the comfort of the quilt and will be submitting it to the relevant department for improvement, striving to make your next stay even more comfortable. Thank you again for your valuable suggestions. We look forward to serving you again soon and wish you a pleasant stay!

Response from Property: Dear guest, thank you so much for taking the time to share your stay experience with us from such a detailed and professional perspective! Every piece of your feedback reflects your concern for the hotel and provides clear guidance for improvement. We are deeply honored and valued. First of all, the entire team is deeply encouraged by your recognition of the front desk lady's attentive service, the hotel's designer style, the location (near Green Lake, with seasonal views and seagulls), and the quality of the breakfast. These are precisely the qualities that drive our efforts to create a comfortable experience for every guest who "treats our hotel as their home." It means a lot to us to be recognized by a seasoned hotel experiencer like you. At the same time, we have immediately recorded and fed back the deficiencies you frankly pointed out to the corresponding departments: 1. Regarding the inconvenience of "no exclusive parking lot and valet parking required", we will optimize the communication efficiency and process of valet parking to minimize your waiting time; 2. Regarding the issue of "partial paint peeling in the room", we will immediately arrange for the engineering team to conduct a comprehensive investigation, repair the aging parts, and pay more attention to the quality and durability of materials in subsequent renovation and maintenance; 3. Regarding the design potential and current shortcomings of the "Rooftop Terrace Sky Bar", we have incorporated your suggestions into the special service upgrade plan, and will focus on safety optimization and business planning in the future, striving to make this space with an excellent lake view a real highlight of the hotel. You are willing to recommend the hotel to friends and express your willingness to stay again. This is the greatest trust and encouragement for us. We will seriously implement every improvement and look forward to welcoming you with more perfect service next time!

Response from Property: 尊敬的客人，您好！ 非常感謝您對我們酒店的認可與支持！我們一直致力於為每一位客人提供温馨舒適的入住體驗。酒店地處市中心，交通便利，房間設計融入了本地文化特色，希望讓您在旅途中感受到家的温暖。您的滿意是我們最大的動力，期待您的再次光臨，我們將繼續為您提供更優質的服務！祝您旅途愉快！

Response from Property: Dear guest, thank you so much for sharing your three-night stay with us and for taking the time to provide such detailed feedback! We're honored to receive your feedback, saying it was "exquisite and beautiful" and "soundproof and hygienic." We've already taken the matter seriously, and we were deeply touched by the lobby manager's prompt handling and your accommodating attitude. (We've emphasized the importance of "warm service" to the front desk staff and shared your feedback as a case study.) The souvenirs are a token of our appreciation, and we're so happy that you appreciated them. We've taken note of your suggestions: 1️⃣ Breakfast: We'll immediately discuss with the kitchen about adding non-vegetarian dishes (such as braised eggs, ham, and small pork buns). We'll also adjust the table and chair layout (such as switching to more space-saving booths) to minimize wait times during peak hours. 2️⃣ Afternoon Tea: We will strengthen management of the rooftop poolside area (clarifying the rules for the "light snack area in the public area") and referencing the experience of the Shangri-La Hotel in Shenzhen to maintain order during dining. 3️⃣ Elevator: We've contacted maintenance staff to review operating procedures (and will assign dedicated personnel to guide guests during peak hours) to minimize wait times. 4️⃣ Location: Although the location appears close, it's actually time-consuming to walk or travel by car. We'll add "Nearby Transportation Tips" (such as recommended cycling routes and the nearest bus stop) on the booking page to help you save time. 5️⃣ Exhaust Fans: We'll immediately inspect all bathroom ventilation systems (replacing any that need replacement or increasing their power) and strengthen cleaning patrols (to ensure there's no residual smoke odor). Every suggestion you give is a stepping stone for us to upgrade. When you come back, you'll definitely be able to enjoy a more delicious breakfast, a faster elevator, and a more powerful exhaust fan.

Response from Property: Dear guest, thank you for your five-star review. We are delighted that you enjoyed your stay at our hotel. Located 200 meters from Cuihu Park, the hotel is situated in the bustling city center, near popular attractions such as Yuanxi Road Snack Street, Yuantongshan Zoo, and Yunnan University. The TV in your room can be controlled by voice (call "Little T"). The bedding is Serta Stertabeddings, one of the world's top ten bedding brands and a top choice for seven-star hotels. The bathroom is equipped with a Dyson hair dryer, and the shower is equipped with ACCAKAPPA, Italy's century-old royal luxury toiletries. All linens in the room are dust mite-proof. The bathroom uses multi-processed soft water for a cleaner, gentler feel, and helps alleviate dry skin. Enjoy a comfortable stay while enjoying a refined refreshment. The minibar is stocked with complimentary drinks and snacks. We hope you will continue to support Ruirui's work and wish you a better life!

Response from Property: Dear Guest,Thank you so much for taking the time to share your experience with us—we’re absolutely thrilled to hear you loved our location, found the bed comfy, and enjoyed the supper and breakfast (“amazing and tasty” made our day!).We totally get your note about the room feeling small—being in the heart of the city, space is indeed a precious commodity, but we’re already looking into ways to optimize the layout (think smarter storage solutions and streamlined furniture) to make every inch feel more spacious.Your kind words are the best motivation for us to keep improving. We can’t wait to welcome you back, and next time, we promise to make sure your stay feels even cozier (and maybe even a little more “roomy”!).

Response from Property: 尊敬的客人：感謝您選擇入住！酒店地處市中心，交通便利，房間設計融入了本地文化特色，希望讓您在旅途中感受到家的温暖。我們始終堅持以客人為中心，希望每一位入住的朋友都能感受到我們的用心與熱情。，我們將繼續為您提供更優質的服務！祝您旅途愉快！

Response from Property: Thank you so much for choosing our hotel and leaving such valuable feedback! We’d love to receive your five-star rating next time! Nestled in the city center, our hotel is adjacent to Green Lake Park, Yuantong Mountain Park, and Yuanxi West Street Snack Street, aiming to enhance your travel convenience and enjoyment. Your satisfaction is our greatest priority, and we eagerly anticipate your return to experience our warm hospitality once again. Wishing you a pleasant journey, and look forward to reuniting with you soon!

Response from Property: Thank you so much for choosing our hotel and leaving such valuable feedback! We’d love to receive your five-star rating next time! Nestled in the city center, our hotel is adjacent to Green Lake Park, Yuantong Mountain Park, and Yuanxi West Street Snack Street, aiming to enhance your travel convenience and enjoyment. Your satisfaction is our greatest priority, and we eagerly anticipate your return to experience our warm hospitality once again. Wishing you a pleasant journey, and look forward to reuniting with you soon!

Response from Property: Thank you so much for choosing our hotel and leaving such valuable feedback! We’d love to receive your five-star rating next time! Nestled in the city center, our hotel is adjacent to Green Lake Park, Yuantong Mountain Park, and Yuanxi West Street Snack Street, aiming to enhance your travel convenience and enjoyment. Your satisfaction is our greatest priority, and we eagerly anticipate your return to experience our warm hospitality once again. Wishing you a pleasant journey, and look forward to reuniting with you soon!

Response from Property: 非常感謝您選擇入住我們酒店並留下寶貴的點評！我們酒店位於市中心，毗鄰翠湖公園、圓通山公園和園西路小吃街，希望能為您的旅途增添更多便利與樂趣。關於電梯的體驗，目前電梯正在全面升級調試中（預計本月內完成），未來將大幅提升運行效率，減少等待時間。工程部師傅們已連夜加班優化運行參數，保證下次入住時，您能感受到“一鍵直達”的暢快！您的滿意是我們最大的動力，期待您的再次光臨，我們將繼續為您提供更優質的服務！祝您旅途愉快

Response from Property: Thank you so much for choosing our hotel and leaving such valuable feedback! We’d love to receive your five-star rating next time! Nestled in the city center, our hotel is adjacent to Green Lake Park, Yuantong Mountain Park, and Yuanxi West Street Snack Street, aiming to enhance your travel convenience and enjoyment. Your satisfaction is our greatest priority, and we eagerly anticipate your return to experience our warm hospitality once again. Wishing you a pleasant journey, and look forward to reuniting with you soon!